Squarcle Consulting Ltd

Business Intelligence

Business intelligence addressing the challenges of cloud delivery, using evidence based decision making. Concept through to delivery, Squarcle can provide solutions for Information Management, Advanced Analytics, Big Data, AI to enable strategic and tactical planning, business cases, proof of concept, data exploration, data warehouse design and build, visualisations, data modelling

Features

• Business Intelligence project and programme delivery utilising P3M techniques
• Data analytics in real time
• Gain usable insight at pace from your data
• Innovative Business Intelligence and Analytics through cloud delivery
• Business Intelligence though agile delivery methodology
• Visibility portals and dashboards
• Trial support with implementation of configurable AI software
• Delivery of actionable insights to complex problems
• User friendly AI supporting strategic and tactical decision making

Benefits

• Enables strategic planning
• Streamline operations and enables Operational Excellence
• Technology enabled and data driven strategy
• Faster query turnaround times
• Use data to make evidence based decisions
• Self-service reports and dashboards reduces IT burden
• Development efficiency reduces costs and time to value
• Ability to visualise trends
• AI technology exploitation and confidence enhancement

£400 to £1,600 an instance a day

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@squarcle.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

532778977212931

Contact

Angus Fay
07787 403907
sales@squarcle.co.uk

Planning

• Planning service: Yes
• How the planning service works: Squarcle support clients across a range of activities, such as: ; ; - Identification and confirmation of cloud based services; - Using an agile delivery approach; - Involving the user throughout the testing cycle within the development phase of the solution as part of the agile delivery approach ; - Holding weekly joint working groups between Squarcle and client to review work in progress. System development, continually evolving requirements, product backlog and delivering in sprints; - Assessing suitability of client's existing products and services to migrate to the cloud and seek suitable alternatives where required
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: - User training, including workshops featuring an interactive approach and bespoke methods specific to the client's needs; - Detailed User Manuals; - Squarcle is independent for all vendors, providing impartial training and advice tailored to the client's needs; - We can provide training services for any cloud software and hosting service.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Squarcle are committed to delivering a high quality service. We have a rigorous internal quality assurance regime with every engagement assured by a Squarcle Director. We regularly seek feedback from our clients, via a Customer Satisfaction Survey which is discussed at quarterly quality assurance reviews. Overall project satisfaction and outcome is monitored by a Squarcle Director, who is available to the client at all times.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported: Hosting or software provided by your organisation
• How the support service works: - Support for services that we have built and implemented; - Scope agreed as per the client's need, which can include any/all of the following:; - Three tier level system of support for users; - Ticket tracking and resolution ; - Capability to continually improve services to address further needs ; - User feedback and maintenance of product backlog of enhancements; - Delivery of fixes and enhancements as needed; - Can revisit modelling, including calibration and re-training where necessary

Service scope

• Service constraints: No limitations.

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: Monday- Friday 9 to 5 (UK time). ; Support response times and performance levels will be agreed as part of a service level agreement with the client
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: We provide dedicated support from a project team, led by Director who is accountable for the delivery of our service. This support is part of our service, and is provided throughout the duration of our service provision. It is typically available during working hours (Monday to Friday) but, with agreement, we can provide service and support for critical deadlines outside these hours.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Fighting climate change:

  Fighting climate change

  We understand and champion the five themes in the Public Services (Social Value) Act and are committed to creating social, economic, and environmental benefits through our work.; As an SME we recognise how crucial it is that we show strong leadership in committing to move all our activities to become net zero by 2030. We also recognise that as far as the Climate Emergency is concerned, actions speak much louder than words. We need to lead by example and engagement if we are to bring others with us in tackling the Climate Emergency. ; ; Although Squarcle has a minor contribution to Bristol’s carbon emissions, our inaugural Carbon Reduction Plan seeks to demonstrate how we will make changes to our buildings, our transportation behaviours, how we will minimise the generation of waste, and crucially how we can encourage more sustainable behaviours, in order to deliver major reductions in carbon emissions. These reductions will help us lay the foundations of a net zero Squarcle: foundations that will hopefully inspire others to make the urgent changes required to reach our climate goals. ; ; In order to continue our progress to achieving Net Zero, we have adopted the following carbon reduction targets.; We project that carbon emissions will decrease over the next five years to 33.31 tCO2e by 2026, a 50% reduction. If the company continues to grow, we pledge a 50% scalable reduction to our carbon emissions. ; In order to achieve this we have developed a strategy to “green” on travel, promoting use of public transport, bike to work scheme and all company vehicles are electric. We are also purchasing products in bulk to reduce packaging and pay a premium for items that are zero plastic in packaging among other company initiatives, each of which is quarterly audited by our Compliance Officer.

Pricing

• Price: £400 to £1,600 an instance a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@squarcle.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.