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ICS.AI LTD

AI Transformation Assessment Service

The AI Transformation Assessment Service evaluates your readiness for AI transformation through a consulting engagement. It focuses on documenting and understanding specific AI use cases to identify their high-level business benefit and establish a detailed business case with clear ROI estimates for business leaders to confirm priorities.

Features

  • Personalised, expert-led evaluation provides Consulting Engagement
  • Records specific applications and contexts via AI Use Case Documentation
  • Identifies potential major benefits through High-Level Business Impact Analysis
  • Constructs comprehensive justification for investments via Detailed Business Case Development
  • Provides precise return on investment projections with Clear ROI Estimates
  • Ensures AI goals match organizational strategies through Objective Alignment
  • Plans step-by-step implementation processes via road-mapping
  • Employs advanced AI for deeper insights using Generative AI Utilisation
  • Integrates efficiency through Automation Technologies
  • Involves key personnel in the assessment process with Stakeholder Engagement

Benefits

  • Identifies AI opportunities that can transform operations, driving Business Innovation
  • Suggests best use of resources for maximum benefit, optimising useage
  • Aids the development of sustainable AI strategies, supporting Long-Term Planning
  • Positions the organisation ahead in technology adoption, improving Competitive Advantage
  • Provides clear ROI estimates to justify investments, increasing ROI Transparency
  • Aligns business leaders and stakeholders on AI goals, facilitating Alignment
  • Speeds up AI integration to meet business objectives, accelerating Transformation

Pricing

£37,378 to £112,134 a unit

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at andrew.smith@ics.ai. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

5 3 3 0 2 4 2 2 7 0 5 1 5 9 9

Contact

ICS.AI LTD Andrew smith
Telephone: 01256 403800
Email: andrew.smith@ics.ai

Planning

Planning service
Yes
How the planning service works
The AI Assessment Consulting Engagement offers a comprehensive, expert-led evaluation tailored to align AI goals with organizational strategies, enhancing operational efficiency through advanced AI and automation technologies. This service meticulously documents specific AI use cases, identifies key benefits, and provides detailed ROI estimates, ensuring every step from planning to implementation is well-structured and stakeholder-aligned. By employing generative AI, the engagement drives business innovation, optimizes resource use, and accelerates digital transformation, positioning the organization for competitive advantage and long-term strategic success.
Planning service works with specific services
Yes
Hosting or software services the planning service works with
SMART AI family of chatbots

Training

Training service provided
No

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
The service will be delivered on line rather than face to face and will be based on Microsoft Teams

User support

Email or online ticketing support
No
Phone support
No
Web chat support
No
Support levels
N/a

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
N/A hosted in Azure which is compliant
ISO/IEC 27001 accreditation date
N/A hosted in Azure which is compliant
What the ISO/IEC 27001 doesn’t cover
N/A hosted in Azure which is compliant
ISO 28000:2007 certification
Yes
Who accredited the ISO 28000:2007
N/A hosted in Azure which is compliant
ISO 28000:2007 accreditation date
N/A hosted in Azure which is compliant
What the ISO 28000:2007 doesn’t cover
N/A hosted in Azure which is compliant
CSA STAR certification
Yes
CSA STAR accreditation date
N/A hosted in Azure which is compliant
CSA STAR certification level
Level 5: CSA STAR Continuous Monitoring
What the CSA STAR doesn’t cover
N/A hosted in Azure which is compliant
PCI certification
Yes
Who accredited the PCI DSS certification
N/A hosted in Azure which is compliant
PCI DSS accreditation date
N/A hosted in Azure which is compliant
What the PCI DSS doesn’t cover
N/A hosted in Azure which is compliant
Cyber essentials
No
Cyber essentials plus
Yes
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

Our SMART AI platform advances public sector efforts to combat climate change by reducing carbon footprints through digital transformation. By enabling 24/7 self-service and automating routine enquiries, our technology significantly reduces the need for physical infrastructure and associated energy consumption. This digital shift minimises the environmental impact of commuting and office operations, aligning with governmental targets to reduce greenhouse gas emissions. Travelling to clients whilst implementing solutions is kept to the minimum and when travel is required the company policy is to use public transport. 90% of other interactions are exclusively online.

Covid-19 recovery

In the wake of COVID-19, our SMART AI platform plays a crucial role in the recovery process by supporting resilient and flexible public services. It alleviates pressure on front-line staff by providing robust self-service options across multiple channels, 24-7, allowing users to access services without physical interaction. This capability has been essential in maintaining service continuity during social distancing measures, enhancing the public sector's ability to adapt to similar future challenges efficiently. This has been repeated in other situations where inbound demand signifcantly increases for a period of time and the platform can deal with massive spikes. Post COVID-19 examples are the Ukraine refugee crisis and more recently the cost of living crisis.

Tackling economic inequality

Our SMART AI platform contributes to reducing economic inequality by democratising access to essential public services. By lowering operational costs through automation and AI-driven efficiencies, public sector organisations can reallocate funds to critical services and vulnerable communities. Additionally, our technology facilitates wider access to services, ensuring that economically disadvantaged groups receive timely and equal support, thus bridging the service gap across socioeconomic statuses. When working in different parts of the Uk, our on site activivites contribute to the local eceonmy through the use of facilitites such as local, hotel, restaurants and other local services when we are onsite.

Equal opportunity

To enhance equal opportunity, our SMART AI platform incorporates accessibility and inclusivity at its core. It adheres to WCAG 2.1 AA standards, ensuring that our digital services are usable by people with disabilities. We extend this commitment by supporting multiple languages, which not only aids non-native speakers but also fosters inclusivity in diverse demographic settings. This approach ensures that all community members have equitable access to public services, regardless of physical ability or language proficiency.

Wellbeing

Our platform enhances community wellbeing by offering round-the-clock access to public services, reducing stress and improving life quality for users. By automating routine tasks, we enable public sector organisations to focus more on personalised support where it matters most, improving overall service quality and user satisfaction. Additionally, the support for multiple languages and accessible interfaces ensures that all individuals, including those facing language barriers or disabilities, can engage with services comfortably and independently.

Pricing

Price
£37,378 to £112,134 a unit
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at andrew.smith@ics.ai. Tell them what format you need. It will help if you say what assistive technology you use.