EIRCOM (UK) LIMITED

Low code Microsoft power apps

Our services are designed to empower your team to build custom apps, automate processes, and gain invaluable insights from your data – all without the need for extensive coding. Embrace the limitless possibilities of Microsoft Power Platform today and unlock a world of innovation, efficiency, and growth.

Features

• Business & system analysis
• Software development
• Project management
• Product development
• UX & UI design
• Quality assurance
• Testing & security
• Training
• Support
• Low Code Squad Deployment

Benefits

• Rapidly automate workflows, enhancing efficiency across all business operations
• Easily integrate data, gaining insights from multiple sources seamlessly
• Create custom apps quickly, without needing extensive coding knowledge
• Analyse data effectively, making informed decisions with Power BI
• Improve productivity, by streamlining processes with powerful automation tools
• Enhance collaboration, sharing insights and apps with ease
• Access from anywhere, manage and publish content on the move
• Drive innovation, by enabling users to solve complex problems creatively
• Stay compliant, with built-in governance and security features
• Scale solutions easily, to meet changing business demands

£907.50 to £1,375.00 a unit a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at jade.johnston@eirevo.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

534063267384128

Contact

Jade Johnston
07983889851
jade.johnston@eirevo.co.uk

Planning

• Planning service: Yes
• How the planning service works: To assist buyers in implementing the Power Platform effectively, it's crucial to adopt a strategic approach that encompasses knowledge sharing, dedicated support, and continuous learning. ; ; Our approach with clients is a partnership, with the goal of taking your organisation from foundational level Power Platform development right through to a fully operational Power Platform Development team. ; ; Depending on your goals, we can assist you with developing an application as a once off project, upskilling your team or amalgamating our development teams for true partnership. ; ; The initial stage of any engagement is establishing a COE to provide insights into the best methodologies/planning strategies. ; ; eir evo can provide a range of options for organisations who wish to develop power platform applications: ; ; • Power Platform Fixed Price – FPC post analysis for once off app development engagements. ; • Power Platform T&M – for flexible engagements with an evolving scope.; • Pre-Built Templates – take advantage of one of our pre built solutions to ensure a speedy application roll out. ; • Draw-Down Consultancy - provides flexible, expert support as required. ; • Team Amalgamation – we can provide fully trained team members to your Power Platform team, to develop, educate and assist in best practice.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with: Microsoft Power Platform

Training

• Training service provided: Yes
• How the training service works: Our Power Platform training capability encompasses a comprehensive suite of educational resources and hands-on workshops designed to empower users to create custom business applications without writing code.; ; We offer training in elements such as: Power BI Dataflows Essential Training, which focuses on using dataflows in Power BI to ingest, transform, integrate, and enrich data from various sources, boosting efficiency and scaling the ETL process across users. ; ; Our Power Platform training focuses on leveraging intermediate and advanced features of DataVerse/SPO using PowerApps, Power Automate, and Power BI to enhance collaboration software capabilities.; ; We have extensive Microsoft Power Platform documentation and training courses provide guidance on product capabilities, while our workshops like Power Platform In a Day teach participants to build sophisticated business processes and connect their apps to data sources, sharing them securely within their organisation.
• Training is tied to specific services: Yes
• Services the training service works with: Microsoft Power Platform

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: App migration to the Power Platform is a strategic process that ensures a seamless transition and leverages the platform's capabilities. ; ; We begin by assessing and planning, evaluating existing applications for redevelopment suitability. Alongside upskilling your team with training in backlog building and product assessment, empowering them to contribute effectively. ; If not currently established in your organisation, we develop and adhere to best practices in coding, documentation, and testing to maintain high-quality standards.; ; We will then conduct a workshop with your key stakeholders around prioritising critical business apps for migration, with a focus on delivering value quickly. ; We facilitate knowledge transfer through comprehensive playbooks, ensuring the in-house team can maintain apps post-migration. ; ; We also apply Agile methodologies for flexible and adaptable migration management. Ensure continuous cloud optimization and support, including resource reporting and 24/7 monitoring.; ; Finally we deploy managed solutions for non-development environments, following Application Lifecycle Management (ALM) best practices for independent servicing and management.
• Setup or migration service is for specific cloud services: Yes
• List of supported services: Microsoft Cloud

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: For best practice in quality assurance and testing for Power Platform, it's essential to involve quality in all stages of the software development and testing life cycles.; ; This includes test planning, strategy, scheduling of test activities, and transitioning the app from Test to Production to Live environments. ; ; Overseeing quality assurance and testing of both back-end administration and mobile applications is crucial. Additionally, user acceptance testing (UAT) and defect management through tools like Jira for issue and defect tracking are important responsibilities. ; ; It's also vital to participate in the quality assurance of business and functional specifications during the requirement analysis and design phase to develop an appropriate testing approach.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: Our team assists in resource identification and training, enhancing delivery capabilities, and benchmarking team maturity for augmented resourcing. ; ; We provide comprehensive support, including system maintenance, data extraction, and automated tasks, alongside Power BI services for data transformation, reporting, and sharing insights. Integration with other Microsoft solutions ensures seamless collaboration, while our governance ensures adherence to best practices, with documentation standards enabling support continuity. ; Our approach empowers clients to utilise the Power Platform efficiently, fostering rapid innovation and responsiveness to business needs.

Service scope

• Service constraints: Support is remote only. Onsite support is available but at an extra cost.

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: Eir evo's Power Platform support is integral to its service delivery, providing always-on assistance to over 25,000 users across various industries. ; The support ensures mission-critical applications are secure, compliant, and operational 24/7. ; This commitment to excellence is reflected in eir evo's status as a Microsoft Power Platform Solutions Partner, highlighting their expertise and dedication to customer success. We have a range of SLA’s on offer from clients with responses from 2 hours.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: No
• Support levels: 24x7 Remote Support Standard SLA's can be negotiated and agreed with the client. eir evo offer a range of support offerings, which are dependent on customer need and project size. ; ; Typically support is 15-20% of a project budget, this can vary depending on application complexity, audience and hours of support required.; ; We provide an account manager as part of engagement with our business.

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Microsoft

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Certification Europe
• ISO/IEC 27001 accreditation date: 15/06/2018
• What the ISO/IEC 27001 doesn’t cover: Eir evo IT Managed Services, Managed Security Services and Managed Cloud Services, including the people, processes, and technology are all included within the scope of this accreditation.
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  eir evo already purchases 100% of its energy from renewable sources, but given recent concerns around the impact of data centres on the electricity industry, was keen to do more to lead the way and to prove that the telecoms industry can work in partnership with the energy sector.; ; Using GridBeyond’s AI-powered platform, eir has been able to tap into its energy flexibility on its sites across Ireland and provide power to the grid at times of stress, earning the organisation new revenues without impacting service to its customers.; ; eir’s current goal is to reach net zero by 2050, it is trailing innovative programmes to cut carbon from its operation with a goal of moving this date forward. Not only has eir been able to support the electricity grid operator manage the integration of renewables into the power mix, but revenues earned from its participation is providing funding to invest in critical infrastructure and in new projects that will further demonstrate its commitment to the environment and community.

  Covid-19 recovery

  eir evo have committed to a number of measures to help people stay in touch and work from home during and after the Covid-19 pandemic. To help customers remain connected during the crisis, eir Evo will engage with any customer who contacts them who is in financial difficulty due to Covid-19 and has difficulty paying their bills to agree on the best way of keeping them connected voice and data. eir evo has also launched the Office Pass App solution, helping organisations return quickly to a safe hybrid working environment, offering an example of its customer-first approach to solution development.

  Tackling economic inequality

  eir evo has committed to 40 new positions in Northern Ireland in areas such as IT security, cloud services and software development, while further roles are expected to be added. We also work with not-for-profit organisations across various social issues, including homelessness, employment and educational support in disadvantaged areas. We have had the opportunity to meet and work with new groups that are effecting real positive change in the community every day.

  Equal opportunity

  Equal opportunity; ; As part of our Social Value, "Equal Opportunity", we ensure that the benefits of diversity can be felt throughout the business. An example is a recently published first gender pay gap report which identified the difference in the hourly wage of men and women, outlining the size and cause of eir evo gender pay gap. This report set out plans to address the gender pay gap, through which eir evo will track progress and ultimately ensure that we do not have a pay gap in our organisation in the future. Even though the report identified it was below the national average gender pay gap, eir evo intends to further reduce it.

  Wellbeing

  We provide many Wellbeing Programmes. For example, 1. "Employee Assistance Program", a completely free and confidential service where we are proud to offer round the clock support to all employees. The Employee Assistance Program (EAP) is accessible to employees in person, by phone, or on the web; financial, legal, and health coaching is available in addition to counselling services. 2. "eir Wellness, Live Life, Live Well" aims to educate and empower employees to make lifestyle changes that benefit themselves and their families and ultimately benefit the business. 3. "Cycle to work scheme," where we provide the option to purchase a bicycle and cycle safety equipment tax-efficiently. As part of our Social Value, "Wellbeing", we promise to continue with these commitments creating the best possible workplace for our people. In addition to above we recently introduced a number of new policies designed to assist employees at times where they may need additional support and was one of the first companies to provide both a Fertility Policy and a Pregnancy Loss Policy, alongside the introduction of other supports relating to Menopause and Domestic Violence.

Pricing

• Price: £907.50 to £1,375.00 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at jade.johnston@eirevo.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.