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Tekwurx Limited

Tekwurx EasyVista Platform EasyMigrate Implementation Service

Tekwurx EasyMigrate is the perfect tool for organisations with tight timelines that must achieve rapid ROI without sacrificing the ability to build a robust, fully integrated ITSM solution. When ready, you can migrate additional processes to meet your business needs.

Features

  • Highly skilled, experienced and ITIL-certified ITSM implementation team
  • Security-cleared personnel
  • Wide range of skills & experience
  • Solution architecture, planning, governance, implementation, training & BAU support
  • Remote working if required

Benefits

  • Lower implementation cost
  • Lower total cost of ownership
  • Quicker time to value & ROI
  • Cost-effective solution to project/tool onboarding
  • Shorter learning curve for admins and users

Pricing

£750 to £1,500 a unit a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at keith@tekwurx.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

5 3 4 2 5 4 9 6 2 2 9 8 8 3 4

Contact

Tekwurx Limited Keith Pound
Telephone: +44 208 148 3717
Email: keith@tekwurx.com

Planning

Planning service
Yes
How the planning service works
• Vision — The vision statement will act as a guiding light, clarifying the purpose of the project, eliminating confusion, unifying the collaborative team, and inspiring all to work strategically toward a co-ordinated outcome
• Strategy & roadmap — Decide on the migration strategy and roadmap
• Business alignment — Revisit the alignment of the migration strategy with the business and technology strategies, architecture principles and the broader tech and business programme portfolio
• Migration readiness — Gather all IT assets, perform gap analysis & remediate, develop business application and service models incorporating tool, process, operating model, people, interfaces and all integrated systems and data feeds
Planning service works with specific services
Yes
Hosting or software services the planning service works with
  • EasyVista EV Service Manager
  • EasyVista EV Reach
  • EasyVista EV Observe
  • EasyVista EV Self Help
  • EasyVista EV Discovery
  • EasyVista EV Orchestration
  • EasyVista EV Service Apps

Training

Training service provided
Yes
How the training service works
User and administrator training is provided remotely.
We can delivery standard and bespoke courses
On-site training may be available.
Training is tied to specific services
Yes
Services the training service works with
All EasyVista platform solutions

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
• Vision
• Strategy & roadmap
• Business alignment
• Migration readiness
• Business case
• Migration iterative delivery
• Optimise, evolve & grow
Setup or migration service is for specific cloud services
Yes
List of supported services
  • EasyVista EV Service Manager
  • EasyVista EV Reach
  • EasyVista EV Observe
  • EasyVista EV Discovery
  • EasyVista EV Self Help
  • EasyVista EV Orchestration
  • EasyVista EV Service Apps

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
• Vision — The vision statement will act as a guiding light, clarifying the purpose of the project, eliminating confusion, unifying the collaborative team, and inspiring all to work strategically toward a co-ordinated outcome
• Strategy & roadmap — Decide on the Cloud migration strategy and roadmap
• Business alignment — Revisit the alignment of the Cloud migration strategy with the business and technology strategies, architecture principles and the broader tech and business programme portfolio
• Migration readiness — Gather all IT assets, perform gap analysis & remediate, develop business application and service models incorporating tool, process, operating model, people, interfaces and all integrated systems and data feeds
• Business case — Business case built to enable stakeholder and executive decision-making around investment, benefit modelling and prioritisation
• Migration iterative delivery — Create an iterative plan and required governance to deliver any changes to any component of the service/product
• Optimise, evolve & grow — Post-migration lifecycle, optimising the Cloud costs, security and exploring product/tools growth opportunities to add further value

Security testing

Security services
No

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by a third-party organisation
How the support service works
We can provide Business as Usual (BAU) support for all EasyVista platform solutions. This is flexible to suit the customer's requirements and can range from a couple of days a month to full-time.

Service scope

Service constraints
None

User support

Email or online ticketing support
No
Phone support
No
Web chat support
No
Support levels
Not applicable

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
SaaS solutions from BMC Software, EasyVista, Barracuda

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

Tekwurx cloud solutions and services assist in COVID-19 recovery efforts by:
1. Facilitating remote work setups, allowing businesses and organisations to continue operations while adhering to social distancing measures.
2. Tekwurx Cloud services offer scalability and flexibility, enabling organisations to quickly scale up or down their IT resources based on fluctuating demands

Covid-19 recovery

Tekwurx cloud solutions and services assist in COVID-19 recovery efforts by:
1. Facilitating remote work setups, allowing businesses and organisations to continue operations while adhering to social distancing measures.
2. Tekwurx Cloud services offer scalability and flexibility, enabling organisations to quickly scale up or down their IT resources based on fluctuating demands

Tackling economic inequality

Tekwurx Cloud Solutions and Services can tackle economic inequality by fostering inclusive practices within the company, investing in communities, and advocating for policies that promote economic justice and opportunity for all.

Equal opportunity

TekWurx Cloud Solutions and Services promotes equal opportunities in several ways:
1. We implemented diverse hiring practices that ensure our workforce represents various backgrounds, including gender, race, ethnicity, and socio-economic status. This promotes equal opportunities within the company itself.
2. We offer training and development programs that help all our team develop the skills they need to advance within the company
3. We ensure that promotions and opportunities for advancement within the company are based on merit rather than factors such as gender or ethnicity. This creates a level playing field for all employees.

Wellbeing

By focusing on efficiency, flexibility, security, collaboration, customer satisfaction, and employee development, TekWurx's cloud solutions and services can significantly promote well-being within its team and customer base.

Pricing

Price
£750 to £1,500 a unit a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at keith@tekwurx.com. Tell them what format you need. It will help if you say what assistive technology you use.