KPMG LLP

DevOps

DevOps services combine software development and IT operations to improve the speed and quality of software delivery. They include continuous integration, continuous delivery, infrastructure as code, monitoring and logging, and collaboration and communication. The goal is to improve efficiency, reliability, and collaboration between teams.

Features

• Continuous Integration and Continuous Delivery (CI/CD)
• Infrastructure as Code (IaC)
• Containerization and Orchestration
• Monitoring and Logging
• Collaboration and Communication
• Security
• Scalability
• Flexibility
• Analytics

Benefits

• Master time-to-market
• Improved quality
• Increased efficiency
• Greater collaboration
• Improved customer satisfaction
• Better risk management
• Increased agility

£400 to £2,855 a unit

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at psopportunities@kpmg.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

534806451457992

Contact

KPMG G-Cloud Team
02073111000
psopportunities@kpmg.co.uk

Planning

• Planning service: Yes
• How the planning service works: DevOps is a means to achive cloud hosting and app mordernziation on cloud. The first step towards adoption of DevOps is identification of applciations which would move to cloud using DevOps ( both platform +application) which would include changes required to do the migration , ways of operting on cloud. The DORA matrics is the best way to evaluate the progress of DevOps based teams. Infra as a code and applciation teams using DevOps based practioces and technology would be the first step and KPMG would help in achiveing that. DevOps also involves changes in ways of working and that would be kicked off with Target operating model (TOM) discussion which would show the analysis of what would require to be changed at an organization level to make cloud adoption work.
• Planning service works with specific services: No

Training

• Training service provided: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: DevOps is the corner stone for the movement into Cloud. Our Platform Engineering led approch makes the creation of platform on cloud a commodity service. The accelrators like azure Engine & Digital accelration studio ensures the cloud movement is seamless and quick. Our deep industry expertise and risk+ regulatory knowledge puts us in a unique position to ensure we understand the business while we do the migration to cloud. Our skills are both on Public, Hybrid and multi cloud and our accelrators helps us ensure better time to market, business led transformation , automation and people transformation happen effectively while the organization adopts cloud.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: "Quality Assurance is done in an automated and done in the Pipelines.; DevOps quality assurance and performance testing are two important aspects of the DevOps methodology.; This is achieved by implementing automated testing processes throughout the software development lifecycle. This includes unit testing, integration testing, functional testing, and acceptance testing. The goal is to catch defects early in the development process, which reduces the cost of fixing them later.; Performance testing includes load testing, stress testing, and endurance testing. The goal is to identify performance bottlenecks and ensure that the software can handle the expected workload. Performance testing is also automated and integrated into the DevOps pipeline to ensure that performance issues are caught early in the development process."

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
• Certified security testers: No

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: "Data Security- Some cloud services may not be compliant with certain data protection regulations, or may not offer adequate security measures for sensitive data.; Performance - some cloud services may have limited bandwidth or processing power, which can affect the performance of applications or services hosted on the cloud depending on the location of hosting , archietcture of the application etc; Remote Service- The support for the cloud services would not be in office but would be provided remotely.; Vendor Audit - If the vendor is an audit client, KPMG might be restricted in certain instances to provide specific servcies."

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: Through the weekdays
• User can manage status and priority of support tickets: No
• Phone support: No
• Web chat support: No
• Support levels: "; We provide end to end support which also includes offshored managed servcies. Our support variants are ranging from <8 hours or specific hours to 24/7 support. Thge managed services would include Technical account manager and cloud support enginer cost along with the managed services KPIs and SLAs. In case of consulting services, we are flexible with whatever roles the customer wishes to have."

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: British Standards Institute (BSI)
• ISO/IEC 27001 accreditation date: 05/12/2022
• What the ISO/IEC 27001 doesn’t cover: Any services falling outside the following scope: The protection of information in relation to the provision of professional services by KPMG LLP and its subsidiaries operating from the UK
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  "We’ve committed to Net Zero 2030, backed by our environment strategy, aligned to the 1.5-degree pathway, and approved by the Science Based Targets Initiative. And introduced an internal carbon price. A self-imposed tax that’s applied to our energy use and business travel. Bringing the cost of our carbon emissions back to us to fund decarbonisation projects. Initiatives have inspired our staff and gained us a top 2% Carbon Disclosure Project (CDP) A Rating, Platinum EcoVadis medal and Environmental Management (ISO 14001) and Energy Management (ISO 50001) certification. ; During contract delivery we will: ; ; ‒ Encourage our suppliers to report their carbon data to CDP, helping us to measure and encourage progress and remain on their Supplier Engagement Leader board. Reducing pollution through our supply chain.; ; ‒ Facilitate a ‘fighting climate change’ 90-minute session and create a team charter to agree:; ; o Traveling SMART | Minimising travel for those involved in the contract and measuring and monitoring all contract related business travel and carbon emissions using our proprietary KPMG carbon tracker tool.; ; o Living sustainably at home | Managing home office equipment efficiently and avoiding printing.; ; o Adopting a ‘digital first’ approach | Using collaborative technologies for data storage/ sharing to maximise effectiveness and reduce email volume.; ; Reducing travel, power consumption, and paper usage to minimise emissions and support sustainable behaviours.; ; ‒ Host a 60-minute sustainability impact modeller tool demonstration. Helping reduce your carbon footprint of cloud deployments using bespoke tooling to optimise implementation. ; ; ‒ Monitor, measure, and report commitments using the Social Value Portal. An evidence-based, data-driven tool, underpinned by the National Themes, Outcomes and Measures framework. It’s endorsed by the Local Government Association and compatible with all major ESG frameworks. Bringing rigour to commitments tracking and allowing you to flex and value the impact and hold us accountable."

  Covid-19 recovery

  "The pandemic accelerated changes in the way we work, forcing us to adapt to ensure rapid recovery. Office space has been transformed for innovation, collaboration, and convening between our colleagues, clients, networks, and local communities. ; ; Contract specific commitments: ; ; ‒ Leverage market-leading devices and hybrid working plans to allow teams to be outstanding in delivery empowered by agile working. Offering greater flexibility and choice during the working week, bringing together physical and virtual worlds.; ; ‒ Welcome those who have not been able to join the workforce previously to play an active role e.g., those who couldn’t spend much time away from home due to caring commitments, those with great distances to travel to an office, or those with a disability which precludes travel. Creating a more diverse workforce.; ; ‒ Host a 60-minute future of work session to share our latest thinking. Including, helping you to consider how innovative technologies can support some of the hardest aspects of change to achieve and sustain high performance and nurture creativity.; ; ‒ Monitor, measure, and report commitments using the Social Value Portal. An evidence-based, data-driven tool, underpinned by the National Themes, Outcomes and Measures framework. It’s endorsed by the Local Government Association and compatible with all major ESG frameworks. Bringing rigour to commitments tracking and allowing you to flex and value the impact and hold us accountable."

  Tackling economic inequality

  "The pandemic accelerated changes in the way we work, forcing us to adapt to ensure rapid recovery. Office space has been transformed for innovation, collaboration, and convening between our colleagues, clients, networks, and local communities. ; ; Contract specific commitments: ; ; ‒ Leverage market-leading devices and hybrid working plans to allow teams to be outstanding in delivery empowered by agile working. Offering greater flexibility and choice during the working week, bringing together physical and virtual worlds.; ; ‒ Welcome those who have not been able to join the workforce previously to play an active role e.g., those who couldn’t spend much time away from home due to caring commitments, those with great distances to travel to an office, or those with a disability which precludes travel. Creating a more diverse workforce.; ; ‒ Host a 60-minute future of work session to share our latest thinking. Including, helping you to consider how innovative technologies can support some of the hardest aspects of change to achieve and sustain high performance and nurture creativity.; ; ‒ Monitor, measure, and report commitments using the Social Value Portal. An evidence-based, data-driven tool, underpinned by the National Themes, Outcomes and Measures framework. It’s endorsed by the Local Government Association and compatible with all major ESG frameworks. Bringing rigour to commitments tracking and allowing you to flex and value the impact and hold us accountable."

  Equal opportunity

  "We aim to attract the best talent in the market, from all backgrounds at every stage of their career and empower them to reach their full potential. Our initiatives include establishing 16 diversity networks to support individuals and voluntarily publishing diversity pay gaps and action plans to close gaps. Improving progression for our historically underrepresented groups* and placing us in the Top 5 in the Social Mobility Employer Index since 2017.; * Bridge Group – KPMG progression gap analysis. ; ; During the delivery of the contract, the following commitments will go further to level the playing field: ; ; ‒ Take a risk-based approach to policies, training, governance, and approvals to ensure human rights due diligence. Although our industry is not considered high-risk, risk can arise in our operations and supply-chain. Supporting your zero-tolerance approach to modern slavery. ; ; ‒ Invite your employees to join our Cross Company Allyship Programme. Matching mentees from ethnic minority groups with mentors from across KPMG and our client base. Creating diversity of thought, experience, providing career guidance, and building professional network and confidence. ; ; ‒ Provide employability support to people who have served with the armed forces. We’re signatories to the Armed Forces Covenant and holders of the Gold Defence Employers Recognition award. Providing successful career opportunities for those embarking on ‘civvy street.’ ; ; ‒ Ensure the contract workforce are physical/ digital accessibility trained, recognising that not all disabilities are visible. Building an awareness of the policies and standards that enhance accessibility and productivity.; ; ‒ Monitor, measure, and report commitments using the Social Value Portal. An evidence-based, data-driven tool, underpinned by the National Themes, Outcomes and Measures framework. It’s endorsed by the Local Government Association and compatible with all major ESG frameworks. Bringing rigour to commitments tracking and allowing you to flex and value the impact and hold us accountable."

  Wellbeing

  "Our wellbeing strategy has been shaped by listening to our people and working with specialists. Focusing on the areas where we can have the biggest positive impact. During contract delivery, we will support wellbeing with the following commitments: ; ; ‒ Provide the contact workforce with a rich, innovative suite of specialist information, advice, services, and treatment – supplemented with focused initiatives. Shaped by listening to our people and working with specialists. Using clinical, organisational, and positive psychology to empower individuals by providing the right care, at the right time. And allowing them to be at their best. ; ; ‒ Facilitate a 90-minute wellbeing workshop for the contract workforce, using our bespoke Wellbeing EDGE tool to create a wellbeing charter. Identifying team member “non negotiables,” creating an inclusive environment, and agreeing our collective approach to maximise team wellbeing. ; ; ‒ Facilitate monthly constructive health and wellbeing check-ins using Wellbeing EDGE and a wellbeing survey to measure the success of our approach and identify additional support required. Understanding how the team can be effectively supported through emerging challenges. Ensuring the workforce witnesses our commitment to continuous improvement, including feedback being incorporated and acted on. Thus, empowering them to continue to speak up.; ; ‒ Appoint a dedicated accredited Wellbeing Ambassador, with a passion for wellbeing, to challenge mental health stigma and begin empathetic conversations with team members. Building, embedding, and maintaining a sustainable wellbeing approach and giving visible support to those struggling mentally or physically. ; ; ‒ Monitor, measure, and report commitments using the Social Value Portal. An evidence-based, data-driven tool, underpinned by the National Themes, Outcomes and Measures framework. It’s endorsed by the Local Government Association and compatible with all major ESG frameworks. Bringing rigour to commitments tracking and allowing you to flex and value the impact and hold us accountable."

Pricing

• Price: £400 to £2,855 a unit
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at psopportunities@kpmg.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.