1Spatial Group Ltd

Geospatial Mobile App - 1Capture & 1Edit

1Spatial’s mobile GIS apps are configurable for a variety of surveys and jobs. 1Spatial’s commercially available mobile applications include ‘1Capture’ for Android and ‘1Edit’ for Windows. 1Edit and 1Capture are powered by 1Spatial’s advanced, configurable validation rules, ensuring data capture is highly efficient and “right first time”.

Features

• Configurable mobile GIS editing application for GIS or non-GIS Users
• Advanced validation rules to ensure “Right First Time” data capture
• Fully functional online and offline: edit, validate, and automate
• 1Capture connects with ArcGIS (Esri) and WFS (Open Source)
• Supports attachments including photo capture

Benefits

• Compliant survey data releases value sooner without manual intervention
• Speed up data capture and editing, avoiding repeat visits
• Builds trust in data as a true representation of assets
• Increases confidence in GIS data for analysis and decision making
• Deployable for multiple use cases

£825 to £3,800 a user a year

• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at government@1spatial.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

535143263988143

Contact

Dan Warner
01223 420 414
government@1spatial.com

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: Esri ArcGIS suite, WFS, Geoserver, etc.
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Hybrid cloud
• Service constraints: Being mobile applications, there are constraints on operating system compatibility. ; ; For 1Capture, the operating system requirement is for Android 8 and above, and for 1Edit, the operating system is for Windows 10. ; ; There are additional minimum and recommended hardware requirements around for the device.
• System requirements:
  • For 1Capture: Android 8 and above
  • For 1Edit: Windows 10, 8GB of RAM minimum required

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Response times are based upon the category of priority: Priority 1 - 30 minutes Support Case Response Target and 4 Hours Support Case Resolution Target; Priority 2 - 30 minutes Support Case Response Target and 8 Hours Support Case Resolution Target; Priority 3 - 60 minutes Support Case Response Target and 80 Hours Support Case Resolution Target; Priority 4 - 60 minutes Support Case Response Target and 80 Hours Support Case Resolution Target. The 1Spatial Support Desk will be operated between the hours of 09:00 to 17:30 (UK time), Monday-Friday, excluding UK bank holidays.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AA or EN 301 549
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: 1Spatial offers 3 support levels for software services - Standard, Advanced and Premium. Standard Support Package includes the following benefits: Access to 1Spatial Support Desk Service for raising licensed software service requests with support engineers. 1Spatial Support Desk operates between the hours of 09:00 to 17:30 (UK time), Monday-Friday, excluding local public holidays. 1Spatial will provide email, Customer Support Portal or telephone assistance to customers to enable communications with 1Spatial’s software support engineers during the core hours specified above. Where a fault requires a change in Third Party licenced software, an issue will be logged with suppliers. 1Spatial will pass on suggestions for enhancements to suppliers for supported Third Party software. Advanced Support Package includes the following additional benefits: Assigned Support Lead Access to dedicated Software Installation Engineer Access to consultancy, training, technical support Quarterly Service Reviews Software and Service Promotions 1Spatial Software Beta Program Membership. Premium Support Package includes the following benefits: Tailored service to support 1Spatial and supported Third Party software across an organisation or enterprise solution. The benefits from the Advanced Package. Access to Technical Lead Dedicated onsite support. Specialist remote support services.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Both 1Capture and 1Edit are designed to be intuitive, easy-to-use mobile applications, suitable for both GIS and non-GIS users. ; ; We provide both on-site and online training to help users start using the service. User documentation and training guides (as well as administrator user documentation and training guides) are also available for users to self-study.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: The geospatial mobile apps are designed around field surveys and jobs, which are typically small portions of a wider dataset. ; ; The apps are not the final destination of the data, and in all expected usecases, the data collected and the details of the job are syndicated back to the customers' GIS application.; ; Nonetheless, should any data remain unsyndicated on mobile devices come the end of the contract, 1Spatial maintains tools to enable us to extract this data and return it to the rightful owners. More broadly, we do not operate a business model which we aim to or depend on the user losing access to their data once the contract ends.
• End-of-contract process: At the end of the contract, the mobile apps will cease to work on the devices on which they are installed, due to the licence period having expired. Beyond that, the contract between the customer and 1Spatial will expire. ; ; If desired, an extended licence can be issued, which will extend the duration of the mobile apps functioning, although this is chargeable as it represents a new licence period.

Using the service

• Web browser interface: No
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: 1Capture is mobile-only.; ; 1Edit is Windows-based, and therefore can operate interchangeably on Windows PCs and laptops, as well as on Windows tablets. There is no substantive difference in functionality nor user experience when using different hardware - although when using a tablet the application is typically used via a touchscreen.
• Service interface: No
• User support accessibility: WCAG 2.1 A
• API: No
• Customisation available: Yes
• Description of customisation: Both 1Capture and 1Edit are highly configurable commercial off the shelf (COTS) products, designed to be customisable for a wide range of use-cases. ; ; For 1Capture, map layers, assets, jobs, styles, rules, and actions may all be customised to suit the buyer's needs, specific scenarios, and data. ; ; For 1Edit, map layers, assets, jobs, styles, and rules may all be customised to suit the buyer's needs, specific scenarios, and data. ; ; Users may customise these elements in a series of configuration components, which may be reconfigured as needed by the customers' own administrators of the application.; ; Configuration may also be locked down should the customer desire it, as part of the deployment process by 1Spatial for that customer.

Scaling

• Independence of resources: Both 1Capture and 1Edit are mobile applications that run locally on a mobile device, and can be used offline. ; ; Accordingly, resources are already fully independent at the hardware level.

Analytics

• Service usage metrics: No

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: Yes
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: At least once a year
• Penetration testing approach: ‘IT Health Check’ performed by a CHECK service provider
• Protecting data at rest: Other
• Other data at rest protection approach: Being geospatial mobile apps, data is not stored at rest within the 1Capture and 1Edit mobile apps. ; ; Typically, an extract or subset of the customer's master dataset (e.g. of a specific local area) is loaded onto the mobile device as part of a job, which may then be accessed offline. This data is encrypted on the physical device, and may only be accessed through the mobile application in question.
• Data sanitisation process: Yes
• Data sanitisation type: Deleted data can’t be directly accessed
• Equipment disposal approach: A third-party destruction service

Data importing and exporting

• Data export approach: For 1Capture, data is exchanged through feature services (APIs running over secure Internet connection), syndicating back to the customer's master dataset (geospatial databases and environments). In addition, 1Capture users may export data as GML files. ; ; For 1Edit, data is exchanged through GML file transfer, or through integrated through use of 1Spatial's Spatial Management Suite (1SMS).
• Data export formats: Other
• Other data export formats: GML
• Data import formats: Other
• Other data import formats:
  • GML (for 1Capture and 1Edit)
  • Esri Shapefile (1Capture only)
  • GeoJSON (1Capture only)

Data-in-transit protection

• Data protection between buyer and supplier networks: Other
• Other protection between networks: Both 1Capture and 1Edit are mobile applications, and 1Spatial does not utilise its own network as part of the service architecture. ; ; Therefore only the buyer's network is relevant to the security of data when using 1Capture and 1Edit.
• Data protection within supplier network: Other
• Other protection within supplier network: Both 1Capture and 1Edit are mobile applications, and 1Spatial does not utilise its own network as part of the service architecture. ; ; Therefore only the buyer's network is relevant to the security of data when using 1Capture and 1Edit.

Availability and resilience

• Guaranteed availability: As mobile applications designed to work both online and offline, both 1Capture and 1Edit may be fully available at all times once installed. ; ; The part of the overall geospatial architecture likely to cause service disruption for mobile users is the web feature services/geospatial master datasets (e.g. Esri ArcGIS, WFS). ; ; These web feature services/geospatial master datasets are not part of the 1Capture nor 1Edit services, and therefore are outside of the purview of this specific question. The mobile apps are available for the customer to install via their own mobile device management tools.; ; Accordingly, SLAs and user refunds are broadly non-applicable to this type of service predicated on mobile apps designed to be integrated with other web feature services/geospatial master datasets .
• Approach to resilience: As mobile apps, a datacentre is neither required nor utilised in the provision of this service.; ; Both 1Capture and 1Edit are rigorously tested using a suite of pre-defined, standardised tests as part of any release process.
• Outage reporting: As mobile applications designed to work both online and offline, both 1Capture and 1Edit may be fully available at all times once installed. The part of the overall geospatial architecture likely to cause service disruption for mobile users is the web feature services/geospatial master datasets (e.g. Esri ArcGIS, WFS). These web feature services/geospatial master datasets are not part of the 1Capture nor 1Edit services, and therefore are outside of the purview of this specific question. Accordingly service outages are not a possible scenario for the use of these mobile applications. Any errors occurring in the local installations of the mobile applications themselves may be reported to the 1Spatial Support team for triage and fixing.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Dedicated link (for example VPN)
  • Username or password
• Access restrictions in management interfaces and support channels: 1
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

• Access to user activity audit information: Users receive audit information on a regular basis
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: The British Assessment Bureau
• ISO/IEC 27001 accreditation date: 24/03/2024
• What the ISO/IEC 27001 doesn’t cover: All the services that we offer via G Cloud are covered by our ISO/IEC 27001 certification. Nothing that we offer via G Cloud remains uncovered by this certification.
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: As a modern, forward-looking business, 1Spatial Group Limited recognises at senior levels the need to ensure that its business operates smoothly and without interruption for the benefit of its customers, shareholders and other stakeholders. In order to provide such a level of continuous operation, 1Spatial Group Limited has implemented an Information Security Management System (ISMS) in line with the International Standard for Information Security, ISO/IEC 27001. This standard defines the requirements for an ISMS based on internationally recognised best practice. The operation of the ISMS has many benefits for the business, including: Protection of revenue streams and company profitability Ensuring the supply of goods and services to customers Maintenance and enhancement of shareholder value Compliance with legal and regulatory requirements 1Spatial Group Limited has decided to maintain full certification to ISO/IEC 27001 in order that the effective adoption of information security best practice may be validated by an independent third party, a Registered Certification Body (RCB). This policy applies to all systems, people and processes that constitute the organization’s information systems, including board members, directors, employees, suppliers and other third parties who have access to 1Spatial Group Limited systems.

Operational security

• Configuration and change management standard: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Configuration and change management approach: 1Spatial maintains processes to ensure that changes to our services and their associated components are recorded and then evaluated, authorized, prioritized, planned, tested, implemented, documented and reviewed in a controlled manner. A change request must be assessed for impact (including information security implications) and resource requirements before being considered by the Change Advisory Board (CAB). To assist with impact assessment, the identification of related systems/components affected by the proposed change and input from other affected support groups may be required.
• Vulnerability management type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Vulnerability management approach: 1Spatial maintains a comprehensive suite of processes and tools to detect and manage vulnerabilities. These comprise: IDE tools which scan for vulnerabilities and deficiencies. Automated scanning in our code repositories, container registries, cloud services, and third-party library registries We conduct annual penetration testing. We assess the CVEs found against our usage of these components to determine severity. The speed of deploying patches depends on the severity of the vulnerability found, which ranges from minutes to months.
• Protective monitoring type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Protective monitoring approach: 1Spatial makes use of a range of industry-standard third-party monitoring tools. These range from detecting malicious attempts to gain access to our services, to monitoring system health, to audit logging for triage and debugging. All of these assist us to ensure that our services are as secure, resilient, and available as they can be. When we identify compromises, we move swiftly per a defined incident management process to triage the severity and implement a fix for any compromise, depending on the severity.
• Incident management type: Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
• Incident management approach: Our incident management process is fully documented, with clear processes and procedures, available in our information management system and compliant with ISO IEC 27001:2022.

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  As an operator of cloud computing infrastructure with a focus on natural assets and the environment, 1Spatial considers fighting climate change to be of acute importance to our company, our industry, and the world we live in. ; ; To address climate change, we hold ourselves and others accountable in a number of ways. We report on all scopes of our SRG emissions, targeting a net reduction each year for the next decade or more. We have implemented a certified ISO 14001:2015 Environmental Management System for reduction in our environmental impact and custodianship of the natural world. This includes supplier assessments and reviews, with a focus on environmental impact. ; ; We are mindful of the enormous (and growing) environmental damage caused by cloud computing. This awareness comprises not just the energy requirements and energy sourcing of cloud computing, but also the heavy water requirement of cloud datacentres, and the electrical waste implications. Microsoft’s commitment for Azure towards use of 100% renewable energy by 2025, water positivity by 2030, and zero-waste certification by 2030 is of significant importance for 1Spatial’s commitment to a fairer deal for the planet.

  Covid-19 recovery

  1Spatial is aware of the lasting impact COVID-19 has had in disabling many people and of the less visible mental scarring and atrophying of local communities that it has caused. ; ; To address this and promote the well-being of our staff, we have implemented a number of mental health and wellbeing initiatives such as training Mental Health First Aiders, a HealthShield cash health plan, and seminars and listening exercises relating to COVID-19 recovery, staff pay and benefits, and more. ; ; Across the UK, many have become disabled, or long-term sick, or have started caring for others who continue to suffer as a result of COVID-19. To better foster inclusion of such people and those in caring roles, we have been operating a remote-first recruitment policy, as well as working with current staff to support them to find the remote working and flexible hours arrangements that suit them. ; ; We also maintain a clean, safe office in our Cambridge HQ that allows for social distancing for those still shielding. ; ; Additionally, we operate a number of apprenticeship, graduate and training programmes that allow those whose livelihoods were affected by the pandemic to retrain and enter new industries.

  Tackling economic inequality

  1Spatial leverages multiple approaches to tackling economic inequality. We have researched and implemented measures to tackle inequality within our workforce. These include taking steps wherever possible to reduce bias in recruitment, and offering multiple entry and progression pathways such as apprenticeships and school-leaver programmes. ; ; 1Spatial also considers its role in the wider economy as a provider of data management tools for better decision-making. The effective use of accurate, reliable and complete geospatial data can make a significant difference in helping to reduce economic inequality. Location data is a valuable source for mapping and monitoring economic inequality and analysing the efficacy of solutions that address economic inequality. For instance, location data can be used to provide insights into the relationships and trends between household income and economic activity across the UK. For example, Ordnance Survey data, which is underpinned by 1Spatial’s technology is being used by HMRC to increase the take-up of tax credits so that disabled workers, people on low incomes or with responsibility for children can access the benefits they are entitled to. ; ; Finally, 1Spatial considers that the primary driver of any country’s shared long-term economic prosperity is strong, robust legal institutions and national infrastructure. Our contributions to creating these span our work with utility companies to extend outreach to under-served communities, working on the National Underground Asset Register to make the workforce safety of underground construction work more equal with that of other industries, and ensuring the rule of the law in our work with bodies such as Defra, Land and Property Services, and law enforcement bodies.

  Equal opportunity

  1Spatial has built procedures and attitudes into its operations to promote equal opportunity and reduce inequality. ; ; When we recruit, we take steps wherever possible to reduce bias in recruitment, and offer multiple entry and progression pathways such as apprenticeships and school-leaver programmes. ; ; We also target a broader geographical and human range in our recruitment. We offer remote-only roles across the UK, and work with our staff on flexible working arrangements so their role can fit in around their day-to-day needs. This allows our staff to work within an industry where their life situation may otherwise prevent them. ; ; We maintain a range of apprenticeship and graduate programmes that allow us to attract the people and skills we need as a business. These offer pathways into industries such as HR, finance, geospatial analysis and more. We give each staff member a £400 budget for them to spend on their own professional development and training, allowing them to build the skills they need to flourish in their chosen path. ; ; We are also working towards fostering and supporting greater neurodiversity. We are in the process of setting up a new Cambridge office with designated quiet areas for those who have strong noise level preferences when they work.

  Wellbeing

  1Spatial provides a range of benefits and engages in activities aimed at enhancing the wellbeing of staff, customers, and user community. ; ; For our staff, we provide a range of benefits, including a HealthShield cash plan for wellbeing, mental health first aiders, and enhanced maternity and paternity pay – including pension contributions for the entire maternity/paternity period. We operate internal training courses aimed at fostering a welcoming and discrimination-free environment, as well as those targeted at physical wellbeing such as desk posture and hygiene, and manual lifting. ; ; We are also working towards a fertility and menopause policy. ; ; Elsewhere, we use local suppliers wherever possible, fostering greater integration with the communities around our Cambridge HQ. ; ; When developing software, we make sure to work with user communities during the design process wherever possible, and offer customer events and training to bring users together to foster working relationships. ; ; Finally, we also offer flexible working as well as remote work, allowing our employees greater control of their time and environment.

Pricing

• Price: £825 to £3,800 a user a year
• Discount for educational organisations: No
• Free trial available: Yes
• Description of free trial: Prospective customers may be granted an evaluation licence and copies of the mobile applications, typically under a signed software evaluation agreement. ; ; Neither training nor configuration of the application to the particular use-case of the prospective customer is not included. ; ; The trial is for a limited time period, typically 14-28 days.

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at government@1spatial.com. Tell them what format you need. It will help if you say what assistive technology you use.