INTEGRITY360 LIMITED

Forcepoint Cloud Web Security

Advanced Threat Protection for users who do not want hardware. A Cloud-based solution allows you to quickly deploy web and email security to all users, at any location, without the need to purchase or maintain hardware or software. This will simplify your network and reduce total cost of ownership.

Features

• Reduce malware incidents
• Integrated Advanced Malware Detection
• Risk at a glance dashboards
• Advanced forensic reporting
• Intuitive, custom built reporting
• Category based web filtering

Benefits

• Accurately identifies today’s evasive malware
• Improves your threat defences by identifying and classifying information
• Visibility/control of cloud apps used with data controls and visibility
• Visibility and Control of Web Access, both encrypted and unencrypted

£25.52 a licence

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bidreviewboard@integrity360.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

535145479749554

Contact

Paul Momirovski
+44 20 3397 3414
bidreviewboard@integrity360.com

Service scope

• Software add-on or extension: No
• Cloud deployment model: Public cloud
• Service constraints: No
• System requirements: N/A

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Forcepoint offers a range of support and SLA options with 24/7 online coverage available on all plans. For more details please see https://www.forcepoint.com/support/forcepoint-technical-support
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Web chat
• Web chat support availability: 24 hours, 7 days a week
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: Via portal
• Web chat accessibility testing: WCAG 2.0 Salesforce.com follows the internationally recognized best practices in Section 508 of the Rehabilitation Act and the Web Content Accessibility Guidelines (WCAG) 2.0 Level AA.
• Onsite support: Yes, at extra cost
• Support levels: Forcepoint has three different support tiers, the second and third tiers allow for the provision of Customer Advocates and Technical Account Managers.; Please see support matrix for our different support programs. https://www.forcepoint.com/support/forcepoint-technical-support.; The cost of each tier is unique to each customer, please work with your desired partner on pricing.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Customers can utilise a setup wizard upon first logon to walk through a basic setup confirming connectivity and a base configuration.; Customers have access to our online knowledge base and forums.; Content aware help section from within the portal.; Assistance with configuration and knowledge transfer through paid for professional services.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
  • Other
• Other documentation formats: DOC
• End-of-contract data extraction: All data is stored for up to 3 months after the contract ends. Users can utilise our SIEM integration to extract all user logs. Customers can request data deletion or simply allow it to time out post end of contract.
• End-of-contract process: At contract end, our service will "fail closed." Meaning any web traffic directed through our service will stop. Users are advised to remove any endpoint agents, browser settings or other methods of directing traffic to our service.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: Yes
• Compatible operating systems:
  • Android
  • IOS
  • Linux or Unix
  • MacOS
  • Windows
  • Windows Phone
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Mobile support through an add-on module which relies on a MDM solution. For more information please follow the link ink below. https://www.forcepoint.com/product/cloud-security/forcepoint-mobile-security
• Service interface: No
• User support accessibility: None or don’t know
• API: No
• Customisation available: Yes
• Description of customisation: Customers can build their own protection policies and controls within the confines of the service functionality.

Scaling

• Independence of resources: All our data centres are assigned into clusters to provide load balancing. The data centres are connected to multiple Internet backbones with multiple redundant connections and we are both publicly and privately peered with a variety of well-known Content Delivery Networks. Services will scale to provide extra resource depending on demand.

Analytics

• Service usage metrics: Yes
• Metrics types: We offer a variety of different metrics including but not restricted to ; 1. bandwidth; 2. browse time ; 3. hits ; 4. URL; 5. categories; 6. MB sent/received ; 7. filter time; 8. server response time; 9. user / protocol / threat; 10. device
• Reporting types:
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

• Supplier type: Reseller providing extra support
• Organisation whose services are being resold: Forcepoint

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 3.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest: Other
• Other data at rest protection approach: Please contact a representative for details.
• Data sanitisation process: No
• Equipment disposal approach: In-house destruction process

Data importing and exporting

• Data export approach: Users can extract data via a couple of methods. Full traffic logging will download the data in either CSV or CEF formats. This can be used standalone or imported into a third-party tool. SIEM integration will allow data to be extracted into a 3rd party SIEM solution.
• Data export formats: CSV
• Data import formats: CSV

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

• Guaranteed availability: 99.999% availability - SLA detail available upon request
• Approach to resilience: Please contact a representative for details.
• Outage reporting: Reports of outages are available from the following link and email alerts. https://status.forcepoint.com

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
  • Other
• Other user authentication: Available on request (not public)
• Access restrictions in management interfaces and support channels: Management access is restricted through the use of Role Based Access Controls (RBAC).
• Access restriction testing frequency: At least once a year
• Management access authentication: Other
• Description of management access authentication: Available upon request (not public knowledge)

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: You control when users can access audit information
• How long supplier audit data is stored for: Between 1 month and 6 months
• How long system logs are stored for: Between 1 month and 6 months

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Coalfire
• ISO/IEC 27001 accreditation date: 3/11/21
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2007 certification: No
• CSA STAR certification: Yes
• CSA STAR accreditation date: 25/6/2019
• CSA STAR certification level: Level 2: CSA STAR Attestation
• What the CSA STAR doesn’t cover: N/A
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: Yes
• Any other security certifications:
  • Privacy Shield - EU/US data privacy
  • ISO27018

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards:
  • CSA CCM version 3.0
  • ISO/IEC 27001
  • Other
• Other security governance standards: ISO 27018
• Information security policies and processes: Please contact a representative for details.

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Please contact a representative for details.
• Vulnerability management type: Undisclosed
• Vulnerability management approach: Please contact a representative for details.
• Protective monitoring type: Undisclosed
• Protective monitoring approach: Please contact a representative for details.
• Incident management type: Undisclosed
• Incident management approach: Please contact a representative for details.

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Forcepoint supports Corporate Social Responsibility(CSR) and Environmental, Social and Governance(ESG) initiatives through a variety of measures, policies and procedures supported by leaders and teams with appropriate subject matter expertise. As an information technology company without traditional manufacturing operations or real estate ownership supporting product development/services, our focus on “environment” is associated with sustainability initiatives. Forcepoint implements reasonable steps to maximize office environment energy efficiency through flexible work arrangements. A large portion of employees are classified as “remote” workers (work from home fulltime) or flex workers (two-days maximum in office per week). This initiative is permanent and will not change once COVID-19 restrictions are removed. Since 2020, Forcepoint seeks to minimize commercial office space footprint. Forcepoint remains steadfast in supporting environmental sustainability through environmentally responsible programs: e-wastes, recyclables and decreasing energy consumption. Measures and documents in place to support ESG concepts include, but are not limited to: • Hired fulltime Environmental, Health & Safety (EHS), Principal under the Global Real Estate & Facilities (GRE&F) organization in 2020. • Flexible work arrangements reduce carbon footprint via decreased transportation emissions and impact on environmental resources required to support commercial office spaces. (HR policy: employee work environment guidelines as core component of Forcepoint’s standard work model supporting sustainable, effective work environment.). • Office lighting systems sensors designed to automatically shut off overhead lighting based on lack of motion. • Recycle waste bins throughout offices. Company programs include recycling measures: paper (e.g., shred bins), cardboard, cans, bottles, electrical waste, light bulbs, and batteries. • Shared multifunctional printer stations reducing paper consumption. • Custodial services utilizing sustainable cleaning solutions. • IT e-waste initiatives: partner pick-up, destruction and certification. • IT “Bring Your Own Device Policy” decreases company-issued IT devices and e-waste. • Reducing IT footprints moving from onsite data centers/server rooms to cloud and co-location model.

  Covid-19 recovery

  Forcepoint implemented Site Incident Support Teams (“SIST”) for each major site. The SIST includes a designated site leader along with representatives from Facilities, Human Resources and IT and will be responsible for facilitating local response to any crisis situation, including COVID-19. As we begin office reopening efforts, the SIST will lead site-level efforts, including ensuring overall governance in line with local requirements.

  Tackling economic inequality

  Social purpose, including a focus on economic inequality is very important to Forcepoint. Forcepoint has a formal Diversity & Inclusion program which focuses on providing employment opportunities, improving education and training, an Allyship program, Annual D&I Forum, among other activities. We also focus on Supplier Diversity and manage cybersecurity risk.

  Equal opportunity

  irector, Inclusion & Diversity under the CHRO. • “Human Centric” Corporate Value north star for Inclusion & Diversity work. Human Centric = We are committed to a human-centric culture and ecosystem that fosters inclusivity, diversity of thought, mutual respect and dignity – in all aspects of our lives. This is who we are. • Inclusion Ally Program, cohort of 40 Forcepoint professionals (across function, domain, geography) nominated by leadership for the 6-month training. An ally stands up for others and proactively builds inclusion in workplace. Allies magnify voices of marginalized and underrepresented groups. Forcepointers globally can request an Allyship session from Inclusion & Diversity homepage to find Ally with whom to have a safe-space conversation. • Inclusive Behaviors and Practices Program (Pilot)- 12 month leader-level program promoting inclusive leadership and inclusion on teams. Identify Inclusive behaviors and apply these behaviors to everyday work situations. Key elements: Inclusive behaviors content, Inclusion observations, leader score card to chart progress overtime. • Global Inclusion & Diversity Council A 25+ member Council to help govern and drive consistent Inclusion and Diversity strategy, actions and goals. Each member has been assigned to one of four Road Map pillars: Leadership Engagement, Employee Experience, Learning & Development and Talent Acquisition. • Global gender pronouns use initiative. Forcepoint-branded signature template highlighting “optional” gender pronoun use. A step that signals to employees that this is a safe space, and everyone can bring their whole self to work. No longer needing to censor or mask parts of themselves leads to greater productivity, creativity and connection with colleagues. • Diversity Awareness Month #WeareForcepoint global social campaign highlighting breadth and depth of diversity inside Forcepoint • Diversity Training plan identifying Front Line managers for Diversity & Inclusion basics training as a key group due to the people impact and reach

  Wellbeing

  Employee wellbeing is a critical priority and woven into the fabric of Forcepoint. It is supported by many programs and policies. • Internal Environmental Health and Safety group – Mission is to uphold global standards that ensure Forcepoint operations are safe and environmentally responsible while protecting the health of our employee. These programs include Covid-19 work-safe practices and policies, work safe training, Safety Moments published on regular basis, Ergonomics assessments and resources, Injury/Illness Reporting, environmental programs. • UK Employee Benefits – A variety of programs are available to employees to promote and support Wellbeing. Programs include full healthcare benefits including medical, dental and vision, Pension, Gym memberships, Childcare vouchers, Cycle to Work program, Payroll Giving, Employee Assistance Program, Spring health program, Paid Time off (24 days annually), PTO program, LOA program, Adoption program, All Hybrid/Flexible working environment

Pricing

• Price: £25.52 a licence
• Discount for educational organisations: Yes
• Free trial available: No

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bidreviewboard@integrity360.com. Tell them what format you need. It will help if you say what assistive technology you use.