A2Z SOFTWARE SOLUTIONS LIMITED

Salesforce CPQ Implementation (Configure, Price, Quote)

We offer consulting, system design, implementation, support, and training services for Salesforce CRM. We possess specialised expertise and hands-on experience with Salesforce CPQ (Configure, Price, Quote) and offer consulting, implementation, and support services for this solution.
This encompasses architecture, design, development, testing, training, analytics, and ongoing support.

Features

• Salesforce CPQ requirements gathering
• Designing Systems
• Implementation and Execution
• Specialisation in Salesforce Migration and Deployment
• Salesforce CPQ Ongoing Support/Managed Services
• Business continuity and resilience
• Service Support
• Planning, Design, and Documentation
• Public/Private/Hybrid cloud agnostic
• Integration across Multiple Clouds and Enterprise Architecture

Benefits

• Dedicated account management
• Experts consultancy by certified Salesforce Experts
• Flexible collaborative approach
• Qualified team of experts with extensive public-sector experience
• Improve your ROI with Salesforce
• Assurance around information integrity
• Extensive team of talented Salesforce specialist consultants.
• Ensures alignment with UK Government's Cyber Security Strategy for 2022-2030
• Proactive monitoring of integrity of services
• Improve your ROI with Salesforce

£500 to £1,500 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@a2zsoftwaresolutions.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

535404277098928

Contact

Mir Ali
07915166695
info@a2zsoftwaresolutions.co.uk

Planning

• Planning service: Yes
• How the planning service works: We work collaboratively with the client to define requirements and map these against their business objectives. Once we understand their needs we will ensure that our service aligns with their priorities - whilst supporting them through the full lifecycle of delivery if required; Our services are tailored to assist organisations at every stage of their implementation journey, regardless of their current position. From initial assessment and planning to design, implementation, and ongoing operational support, we offer a comprehensive range of services aimed at aiding buyers in strategising, implementing, and maintaining security measures to safeguard their data within cloud hosting or software services.; Management and analysis services include strategy and roadmap preparation, business case preparation (including options appraisal), Enterprise Architecture, project initiation, management of budgets, and supplier and vendor selection.; Each engagement is customised to address the specific needs of our clients, ensuring that the planning, onboarding, ongoing management, and off-boarding processes are seamlessly aligned with their unique requirements. For further details, please refer to our service descriptions, or feel free to reach out to us using the contact information provided.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • Sales Cloud
  • Salesforce CPQ
  • Salesforce Experience Cloud
  • Salesforce Field Service Lightning
  • Salesforce Service Cloud

Training

• Training service provided: Yes
• How the training service works: Our team collaborates closely with yours, fostering knowledge exchange through interactive workshops, personalised sessions, meetings, and informative presentations. Should the need arise, they will develop learning materials to distribute among your delivery team.; ; The training sessions will be conducted by our deployed specialists and supervised by a dedicated Service Specialist. Our objective is to offer you specialised assistance in integrating cloud solutions into your business operations, while ensuring the establishment of a sustainable service framework for long-term cloud management
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: We offer a suite of support services specifically crafted to assist buyers in securely establishing or managing their transition to the Cloud or between Cloud Services.; Our comprehensive services encompass the setup and migration of cloud applications and platforms, accompanied by a detailed roadmap to facilitate the smooth transition from legacy systems to cloud hosting or cloud software.; Recognising the imperative of migrating with minimal disruption, we prioritise the delivery of fully operational services wherever feasible, thereby mitigating the risks associated with outage and data loss through meticulous planning, testing, and execution methodologies.; Investing time in supporting and ingraining user adoption during the initial phases ensures sustained user acceptance of new operational paradigms in the long term. We therefore structure organisational culture to facilitate successful outcomes, drawing from our wealth of experience in previous programs and leveraging our expertise in transformative change to drive success. As the assimilation of new operational methodologies within teams or practices may require time, we share insights gleaned from past endeavours and employ our proficiency in driving transformational change to ensure favourable outcomes
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • Legacy to cloud migration (a live migration using CloudEndure)
  • Cloud Provisioning and Configuration
  • Cloud to Cloud migration
  • Design to agreed operational budget constraints
  • Tools-based technical discovery for migration planning

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: We deliver comprehensive testing services either as an integral component of a complete lifecycle program delivery or as a standalone service, seamlessly integrated into your existing cloud program. Tailored requirements are established for each engagement, ensuring alignment with your unique needs. A dedicated specialist is assigned as the primary point of contact for each engagement, offering personalised support and streamlined communication throughout the process.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
• Certified security testers: Yes
• Security testing certifications:
  • GBEST
  • CHECK
  • CREST
  • Tigerscheme
  • Cyber Scheme
  • Other
• Other security testing certifications:
  • Vulnerability Assessors
  • Pen Testers

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: We offer continuous customer support tailored to meet the unique demands of your program and the specific services you require. Support levels are customised and agreed upon for each engagement, ensuring alignment with your needs. A dedicated specialist is designated as the primary point of contact for each engagement, providing personalised assistance and streamlined communication throughout the process

Service scope

• Service constraints: No known constraints – our services can be delivered remotely where suitable.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: We are committed to promptly addressing any commercial or service inquiries. Our standard support hours are Monday to Friday, 9 AM to 5 PM. However, arrangements for out-of-hours support can be made on a case-by-case basis for each engagement
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: We are committed to promptly addressing any commercial or service inquiries. Our standard support hours are Monday to Friday, 9 AM to 5 PM. However, arrangements for out-of-hours support can be made on a case-by-case basis for each engagement

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: NQA Certification Limited
• ISO/IEC 27001 accreditation date: 16/04/2022
• What the ISO/IEC 27001 doesn’t cover: The scope of our ISO27001 is all operations
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: Yes
• Any other security certifications:
  • CCP
  • CISSP
  • Azure Certification

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Our policy objectives encompass responsible environmental stewardship, encompassing initiatives such as:; ; • Striving for net zero emissions; • Collaborating with our supply chain to promote environmental advantages and advance towards net zero, with a focus on renewable energy; • Undertaking activities aimed at enriching the natural environment, fostering green spaces, and enhancing air quality within the vicinity of our contracts.; • Providing training and educational resources to both staff and our supply chain on environmental conservation and sustainable resource management

  Covid-19 recovery

  Our policy objective: Assisting local communities in managing and rebounding from the repercussions of COVID-19.; ; This could involve, yet is not restricted to:; ; Initiatives focused on employment, retraining, and facilitating the return to work.; Creating opportunities for marginalized groups and individuals encountering employment barriers, particularly those situated in disadvantaged areas.; Providing avenues for gaining work experience.; Implementing apprenticeships, training programs, and industry placements to address skill shortages.; Adhering to the five foundational principles outlined in the Good Work Plan.; Adhering to the six standards outlined in the Mental Health at Work commitment.; Supporting community integration through activities such as volunteering or community-led initiatives related to COVID-19.; Employing methods to engage with the local community to garner input for decision-making, strategy formulation, and project delivery.

  Tackling economic inequality

  Our policy objective: Foster the establishment of new enterprises, job creation, skill enhancement, and bolster supply chain robustness and capability.; ; This may encompass, but is not confined to:; ; Collaborating with SMEs, VCSEs, and Mutuals to cultivate your supply chain.; Enhancing supplier diversity within your supply chain.; Adhering to the five foundational principles outlined in the Good Work Plan.; Assisting your contract workforce in advancing their careers.; Facilitating career-focused training for contract workers to address skill shortages.

  Equal opportunity

  Our policy objective: Narrow the disability employment disparity and address workforce inequities.; ; This may involve, but is not confined to:; ; Initiatives demonstrating deliberate efforts to enhance the inclusion of disabled individuals and initiatives aimed at removing obstacles hindering their employment.; Assisting disabled individuals in acquiring new skills.; Initiatives aimed at addressing disparities in employment skills, such as training and apprenticeship programs.; Providing a variety of advancement opportunities.; Identifying and mitigating the risks associated with modern slavery.

  Wellbeing

  Our policy objective: Enhance health, wellbeing, and community cohesion.; ; This may encompass, but is not restricted to:; ; Implementing accessible recruitment and development strategies for individuals with chronic health conditions.; Investing in the physical and mental health and wellbeing of contract workers.; Adhering to the six standards outlined in the Mental Health at Work commitment.; Establishing protocols for addressing identified issues.; Engaging with the local community and stakeholders to guide contract performance.; Supporting community-driven initiatives pertinent to the contract, such as addressing homelessness, poverty, and hunger, mitigating loneliness, aiding English language proficiency, and fostering meaningful social interaction among individuals from diverse backgrounds.

Pricing

• Price: £500 to £1,500 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@a2zsoftwaresolutions.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.