ABRAXOR LTD
ServiceNow Integrations
Our ServiceNow integration service integrates ServiceNow workflows quickly with other tools/systems. It accelerates workflow connectivity across any system. ServiceNow offers IntegrationHub which helps to build Low-code integration and automation embedded in ServiceNow workflows
Features
- Ready to use integrations ( Spokes )
- Custom spokes –powerful custom integrations can be created
- Access Management Automation
- Connection dashboard
Benefits
- Remove integration complexity
- ServiceNow workflows can be connected to critical business systems
- Reduce integration costs
- ServiceNow Delivered AI-powered self-service for common requests
- Reduce the burden of platform technical debt due to customizations
- Build custom integrations easily whenever needed
Pricing
£600 to £2,000 a unit a day
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at wasim@abraxor.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
5 3 5 4 9 2 4 2 2 8 6 6 3 4 9
Contact
ABRAXOR LTD
Wasim Juned
Telephone: 07545814380
Email: wasim@abraxor.com
Planning
- Planning service
- Yes
- How the planning service works
-
Our approach to providing ServiceNow services goes beyond technical platform implementation and configuration aspects. To maximise the return on investment and business benefits, our approach to maximising value encompasses these aspects:
People: are the required roles in place, operating model and governance effective
Processes: are processes owned, measured and manged
Systems: are customisation or other aspects driving higher support and maintenance costs
Data: is foundational data like assets, accounts and locations available, is personal data protected, are technology elements associated with the business services they support
Controls: what IT General Controls and others such as SoX need to be applied to ServiceNow, what automation is possible
Integration: how does ServiceNow interoperate with other systems, can systems be consolidated and automated…
Affordability: how do the measurable business value benefits resulting from using ServiceNow measure up against the total cost of ownership
Reliability: are operational performance, resilience and recovery adequate
Security: is access to and data on the platform adequately protected
Experience: information, knowledge, assets and support needed for staff, are customers recommending your portals,
Speed: how quickly can releases happen, can change and request approvals be automated under agreed circumstances - Planning service works with specific services
- Yes
- Hosting or software services the planning service works with
- ServiceNow
Training
- Training service provided
- Yes
- How the training service works
- Our training for cloud software and hosting services encompasses a comprehensive curriculum designed to equip teams with the necessary skills for effective cloud management. We cover foundational cloud concepts, service models, and deployment strategies, emphasizing hands-on practice with real-world scenarios. Training sessions include configuring and managing cloud environments, security best practices, and optimizing resource utilization. Customizable modules allow for focus on specific platforms like AWS, Azure, or Google Cloud. Our expert trainers provide ongoing support, ensuring participants can confidently apply learned skills to enhance their organization’s cloud operations efficiently and securely.
- Training is tied to specific services
- Yes
- Services the training service works with
-
- AWS
- Azure
- GCP
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- For organisations using legacy non cloud based tools with equivalent functionality to that offered by the ServiceNow platform, it is expected that upon data migration and deployment to the ServiceNow platform that these legacy tools can be retired.
- Setup or migration service is for specific cloud services
- Yes
- List of supported services
- ServiceNow
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
-
Our frameworks:
- systematically focus pursuit/engagement leadership and team members on delivering the level of Service Quality to which we aspire in Consulting (delivering exceptional client service in a consistent, professional manner)
- Encourages proactive and constructive dialogue that helps us better understand and monitor our clients' needs and issues, resulting in improved service delivery and truly exceptional client service
- Supports achieving a sustainable competitive advantage in the marketplace. We offer a real-time engagement management process, designed to enable Consulting practitioners to deliver exceptional client service on each engagement.
We discuss Performance Testing with the customer and determine the level of Performance Testing required on any particular project to give the necessary performance assurance. Based on the requirements put forward by the customer, a comprehensive performance test plan will be developed and agreed with the customer.
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- There are no specific constraints to be called out for this service.
User support
- Email or online ticketing support
- No
- Phone support
- No
- Web chat support
- No
- Support levels
- No support provided for this service
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
We adopt sustainable practices, reduce emissions, and utilize green technologies in our operations. We support initiatives that promote renewable energy and resource conservation, contributing to a healthier planet.Covid-19 recovery
We assist in recovery efforts by facilitating remote work solutions, supporting local businesses through partnerships, and contributing to community health initiatives. Our focus is on creating resilient infrastructure that can withstand future crises.Tackling economic inequality
We engage in fair employment practices, support local job creation, and offer training programs aimed at upskilling individuals from underrepresented communities, promoting economic diversity and stability.Equal opportunity
We are committed to creating a diverse and inclusive workplace. We implement unbiased recruitment and promotion practices, and actively support programs that aim to bridge opportunity gaps across different demographic groups.Wellbeing
We prioritise employee health and mental wellness through comprehensive benefits, flexible working conditions, and a supportive work environment. Our initiatives aim to enhance overall employee satisfaction and productivity.
Pricing
- Price
- £600 to £2,000 a unit a day
- Discount for educational organisations
- Yes
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at wasim@abraxor.com.
Tell them what format you need. It will help if you say what assistive technology you use.