STORM TECHNOLOGIES LIMITED
Storm Technologies Design, Consultancy, Engineering and Network Infrastructure Services
Storm support IT consultancy over a number of different Cloud platforms and services including but not limited to: O365/Azure/Teams, AWS, G-Suite, private data centres, hybrid Cloud and LAN/WAN/Wireless/SD-WAN. We also offer a bespoke ordering and reporting platform - OnePortal.
Features
- Engage: understand the business outcomes for the client
- Discover: assess the environment health and suitability of current setup
- Design: link business outcomes to infrastructure services
- Deploy: implement scoped solution
- Manage: wraparound services for resource management
- Support: remote and on-site support services
- Consultancy: professional services for continual improvement
- Project Management: consistent service delivery and dedicated point of contact
Benefits
- Tie business outcomes to results
- Wealth of experience from highly trained cosultants
- Bespoke service catalogue
- Capex/Opex models to fit business need and budget
- Assist with digital transformation journey
- Consultancy based on pre-agreed outcomes
- Ability to deploy workloads across multiple vendors/platforms
- Vendor agnostic approach
Pricing
- Education pricing available
Service documents
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Framework
G-Cloud 15
Service ID
5 3 6 0 5 4 2 7 5 0 3 1 9 6 0
Contact
STORM TECHNOLOGIES LIMITED
Ben Ransom
Telephone: 01923801080
Email: publicsector@storm.tech
About your service
- Service categories
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Cloud Support Services
Cloud Migration Planning
- Capability analysis
- Enterprise architecture
- Cloud gap assessment
- Architecture options analysis
- Delivery Road-mapping
Service scope
- Service constraints
- Storm have no known constraints that would limit service or support.
User support
- Email or online ticketing support
- Yes, at extra cost
- Support response times
- Storm aim to deal with service requests on an SLA basis which may differ for each customer based on the agreed contract. Our standard SLA response time is 4 hours.
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.2 AA
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
-
We offer tiered support to meet the diverse operational needs of our Buyers. All support levels include 24/7 access to our customer portal for ticket submission, tracking, and knowledge base resources.
Standard Support is provided at no additional cost and is suitable for non-production environments. It covers standard business hours (9.00-17.30, Monday to Friday) with a target response time of under 8 hours for critical issues. This level does not include a dedicated Technical Account Manager (TAM) or Cloud Support Engineer (CSE).
For production environments requiring more responsive support, our Professional Support level is available at a fixed monthly fee. It provides business-hours coverage with faster response times, including under 4 hours for critical issues. This tier includes access to a dedicated pool of CSE’s. Typical cost: 10–15% of annual contract value, depending on service scope.
Our premium Enterprise Support level is designed for business-critical systems requiring maximum uptime and strategic partnership. Provided at a higher fixed monthly fee, it offers 24/7/365 coverage with the most aggressive response targets, including under 1 hour for critical issues. This tier includes a dedicated, named TAM. Cost is typically 15–25% of annual contract value or as agreed at Call-Off.
Resellers
- Supplier type
- Reseller providing extra support
- Organisation whose services are being resold
- Microsoft, Amazon, Google
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Developed Vetting (DV)
Pricing
- Discount for educational organisations
- Yes
Architecture roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate solution architect | £850.00 | |
| Solution architect | £950.00 | |
| Senior solution architect | £1,300.00 | |
| Lead solution architect | £1,500.00 | |
| Principal solution architect | £1,750.00 |
IT operations roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate end user computing engineer | £300.00 | |
| End user computing engineer | £400.00 | |
| Senior end user computing engineer | £650.00 | |
| Lead end user computing engineer | £900.00 | |
| Principal end user computing engineer | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate infrastructure operations engineer | £550.00 | |
| Infrastructure operations engineer | £700.00 | |
| Senior infrastructure operations engineer | £900.00 | |
| Lead infrastructure operations engineer | £1,250.00 | |
| Principal infrastructure operations engineer | £1,500.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Service desk analyst | £250.00 | |
| Senior service desk analyst | £325.00 | |
| Service desk manager | £500.00 | |
| Head of service desk | £700.00 |
Non-mandatory Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- SGS
- ISO/IEC 27001 accreditation date
- Wednesday 14 August 2024
- What the ISO/IEC 27001 doesn’t cover
- N/A
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- Yes
- Who accredited the ISO 9001 certification
- Bureau Veritas
- ISO 9001 accreditation date
- Friday 31 October 2025
- What the ISO 9001 doesn’t cover
- N/A
- Quality management systems (QMS)
- Yes
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Please provide your Cyber Essentials Certificate Number
- Bc6d2345-5fb5-4be0-b4f0-7bef9315e4e4
- Cyber essentials plus
- Yes
- Please provide your Cyber Essentials Plus Certificate Number
- Dbb05311-9db1-40e8-8b83-2dfbb224e3cf
- Other security certifications
- No
Social value
- Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
- New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
- New apprenticeships on the contract workforce in the relevant area that meet the criteria set out in MAC 1b
- Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
- Plans to engage the contract workforce in deciding the most important workplace issues to address
- Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
- Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
- Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
- Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
- Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
- Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
- Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
- Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
- Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
- Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
- Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
- Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
- Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.
- Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
- Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises
- Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
- Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
- Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
- Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
- Support for community-led initiatives relevant to the contract. Illustrative examples: improving transport links; reducing loneliness; helping with English language proficiency; and facilitating social mixing among people with different backgrounds
-
Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero
Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.
- Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
- Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
- Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
- Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
-
Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 6: Employment and training: For those who face barriers to employment
- Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
- Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
-
Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.
Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.
- Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
- Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
-
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at publicsector@storm.tech.
Tell them what format you need. It will help if you say what assistive technology you use.