SENTRY SECURE INTELLIGENCE SYSTEM LIMITED

SentrySIS

SentrySIS is a UK cloud-hosted crime intelligence and reporting platform that enables retailers to submit shoplifting and non-emergency crime reports directly to police, securely upload digital evidence and conduct CPS-compliant telephone witness/victim statements, supporting efficient investigations, intelligence sharing and collaboration between police, partnerships and retail stakeholders.

Features

• Direct to police shoplifting reporting with automated MG11 creation
• CPS compliant telephone witness and victim statement recording secure storage
• Secure digital evidence upload, management and sharing with audit trail
• Real time crime intelligence dashboards and trend analysis for users
• Role based access control and user permission management secure admin
• Cloud hosted SaaS platform with remote access UK data centres
• Incident case management and workflow tracking custom statuses alerts notifications
• Data analytics supporting crime prevention and resource planning tools reports
• Integration with police systems and partner organisations APIs secure exchange
• UK GDPR aligned security and compliance controls policing standards ready

Benefits

• Submit crime reports faster directly to police reducing workload
• Create MG11 statements automatically saving retailer and officer time
• Upload evidence instantly improving investigation speed and case quality
• Access platform remotely enabling flexible working from any location
• Share intelligence securely strengthening partnership collaboration and outcomes
• Track cases efficiently improving visibility and management oversight
• Analyse crime trends supporting proactive prevention and resource planning
• Reduce administrative tasks allowing staff focus on core duties
• Ensure compliance with policing standards reducing governance risk
• Improve reporting accuracy delivering better data for decision making

• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at INFO@SENTRYSIS.COM. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

536324175656388

Contact

CHRIS NRIAPIA
0844 474 0100
INFO@SENTRYSIS.COM

About your service

• Service categories:

  Application Development and Deployment

  Application platforms

  • Model driven application platforms
• Multi cloud support: Yes

Service scope

• Software add-on or extension: No
• Cloud deployment model: Private cloud
• Service constraints: The service is delivered as a cloud-hosted SaaS platform and requires internet connectivity and a modern web browser. Planned maintenance is carried out outside core working hours with advance notice. Support is provided during UK business hours. Service availability is dependent on underlying UK cloud infrastructure providers.
• System requirements:
  • Modern web browser supporting HTML5, JavaScript and TLS encryption
  • Reliable internet connection for secure access and data transmission
  • User device capable of running supported web browsers
  • Organisation managed user accounts with secure password policies
  • Role based access permissions configured by customer administrators
  • Email service for user invitations and system notifications
  • PDF reader software for viewing generated MG11 statements
  • Audio capable device for recording telephone witness statements
  • Firewall allowing outbound HTTPS connections to service endpoints
  • Updated operating system receiving regular security patches installed

User support

• Email or online ticketing support: Yes
• Support response times: Support requests are acknowledged within four working hours during UK business hours, Monday to Friday. Critical incidents receive prioritised response and active management until stabilised. Weekend and bank holiday requests are logged and responded to on the next working day. Optional extended and weekend support is available under an enhanced SLA at additional cost.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: EN 301 549
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Yes
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: EN 301 549
• Web chat accessibility testing: Our web chat and ticketing interface is delivered through Zendesk. Zendesk undertakes ongoing accessibility testing of its web chat components against WCAG 2.1 AA, including testing with screen readers, keyboard-only navigation and other assistive technologies. We rely on Zendesk’s published accessibility conformance and testing programme and have not conducted separate independent user testing beyond vendor assurance.
• Onsite support: No
• Support levels: SentrySIS provides two levels of support to customers. Standard Support is included within the service subscription and provides access to the online support portal and ticketing system, support during UK business hours Monday to Friday, incident logging, tracking and resolution, issue prioritisation based on severity, and planned maintenance notifications. Support requests are managed through the Zendesk platform by technical support engineers.; ; Enhanced Support is available as an optional additional service under a separate SLA agreement. This provides extended support hours including evenings and weekends, accelerated response for high and critical incidents, direct escalation to senior technical staff, and proactive incident management where required. Enhanced Support is priced separately, with costs provided on application depending on the coverage hours and service level commitments requested by the customer.; ; A technical support engineer is available to all customers through the support portal for incident handling and technical assistance. For larger contracts or customers with Enhanced Support, a named service or account manager can be provided to oversee service delivery, conduct service reviews, and manage escalation routes.; ; This approach provides flexible support options aligned to customer operational requirements and budget.
• Support available to third parties: Yes
• AI chatbot: Yes

Onboarding and offboarding

• Getting started: SentrySIS onboarding is supported through structured remote training and self-service resources. Police and partnership users receive initial training sessions delivered via Microsoft Teams, covering system navigation, incident review, case management and telephone statement generation. Users also have access to an online knowledge base containing step-by-step guides, FAQs and short ‘how-to’ video tutorials.; ; Retail users receive simple onboarding guidance and access to written guides for submitting incident reports and uploading evidence. Additional training sessions can be provided on request.
• Service documentation: Yes
• Documentation formats: PDF
• End-of-contract data extraction: At contract end, authorised customer administrators can request export of their data in commonly used electronic formats, including structured data extracts and associated digital evidence files. Data exports are provided securely via encrypted transfer methods. Where required, SentrySIS will support data handover to successor systems or police platforms in line with agreed data-sharing arrangements. Following confirmation of successful data transfer, customer data is securely deleted from the platform in accordance with agreed retention schedules and contractual requirements.
• End-of-contract process: At the end of the contract, customer access to the SentrySIS service is terminated in a controlled manner. Authorised administrators may request export of their data and associated digital evidence in standard electronic formats prior to service closure. Secure data transfer and confirmation of successful handover are included within the contract price. Following confirmation, customer data is securely deleted from the platform in accordance with agreed retention schedules and contractual requirements.; ; Standard contract pricing includes service access, hosting, maintenance, standard support and data export at contract end. Additional costs may apply for enhanced support, bespoke integrations, extended data retention beyond agreed periods, or specialist assistance with migration to third-party or successor systems. Any additional services are provided on a price-on-application basis.
• Documentation accessibility standard: EN 301 549

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Chrome
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: The mobile service is designed primarily for retailers and frontline staff to submit shoplifting and non-emergency crime reports, upload digital evidence and capture information at the point of incident. The desktop web service is used by police and authorised partnership users to review reports, manage cases, access intelligence dashboards and generate CPS-compliant telephone witness and victim statements. Both interfaces access the same secure platform and data, with functionality tailored to user roles and operational needs.
• Service interface: No
• User support accessibility: WCAG 2.2 AA
• API: Yes
• What users can and can't do using the API: The SentrySIS API enables authorised third-party systems to securely send incident and intelligence data into the platform and to receive incident data from the platform. It is primarily used by national retailers and partner organisations to integrate their internal reporting systems with SentrySIS. The API can also transmit incident data into connected police systems where integration agreements are in place.; ; Users can configure API access through administrative user accounts, including generating API credentials, defining permitted data flows and assigning role-based permissions. Changes to API configurations, access rights and data mappings can be managed through the administration interface.; ; The API does not allow users to alter core platform configuration, security controls or system logic. Integrations are subject to agreed data-sharing arrangements, authentication requirements and rate-limiting controls. Direct database access is not provided.
• API documentation: Yes
• API documentation formats: HTML
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: Customisation within SentrySIS is intentionally limited to ensure consistency, security and compliance with policing standards. Authorised police administrators can customise incident triage options for reports received from retailers, including configuring workflow stages, review categories and allocation rules for shoplifting and non-emergency crime reports.; ; Customisation is performed through the secure administration interface by designated police or partnership system administrators. Retail users and general end users cannot modify system configuration or workflows. Core platform functionality, security controls and data structures are not customisable by customers.

Scaling

• Independence of resources: SentrySIS is delivered using dedicated customer storage hosted on isolated machines within UK cloud infrastructure. Application processing and system resources are logically segregated through tenancy controls and role-based access. Platform capacity is proactively monitored and scaled to ensure consistent performance, preventing one customer’s activity from adversely impacting others.

Analytics

• Service usage metrics: Yes
• Metrics types: SentrySIS provides service usage metrics through built-in dashboards and reporting tools. Metrics include volumes of incident and shoplifting reports submitted, MG11 statements generated, evidence files uploaded, case processing times, user activity levels, and system access statistics. Authorised administrators can view and export reports to support operational oversight, performance monitoring and partnership reporting. Service availability and support ticket metrics are also available on request.
• Reporting types:
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request
• Resource tagging: No
• FOCUS resource tagging: No

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: No
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: At least once a year
• Penetration testing approach: ‘IT Health Check’ performed by a CREST-approved service provider
• Protecting data at rest:
  • Physical access control, complying with CSA CCM v4.0
  • Physical access control, complying with SSAE-18 / ISAE 3402
  • Encryption of all physical media
• Data sanitisation process: Yes
• Equipment disposal approach: A third-party destruction service
• Data sanitisation type:
  • Deleted data can’t be directly accessed / Cryptographic Erasure
  • Data Erasure
  • Explicit overwriting of storage before reallocation / Secure Erase
  • Physical Destruction / Hardware containing data is completely destroyed

Data importing and exporting

• Data export approach: Users can request export of their data through authorised customer administrators. Structured incident and intelligence records are exported in commonly used electronic formats such as CSV or JSON. Associated digital evidence files, including images, video, audio and documents, are provided as downloadable file packages. Exports are transferred securely using encrypted delivery methods. Data export is supported as part of the service at contract end or on request during the contract where agreed.
• Data export formats: CSV
• Data import formats: CSV

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: Other
• Other protection within supplier network: Internal network protection is provided through network segmentation, firewall controls, restricted administrative access and security monitoring. Customer data is stored on isolated machines and application resources are logically segregated.

Availability and resilience

• Guaranteed availability: SentrySIS is delivered as a managed SaaS service with a target service availability of 99.5% per calendar month, excluding planned maintenance. Service availability is continuously monitored. Planned maintenance is scheduled outside core working hours with advance notice to customers.; ; Where availability falls below the agreed target, customers may request service credits in accordance with the service level agreement. Service credits are applied as a proportionate reduction to future subscription charges. Refunds or credits are provided on a price-on-application basis depending on contract terms and customer requirements.; ; Enhanced availability commitments and bespoke resilience arrangements can be provided under an enhanced SLA at additional cost.
• Approach to resilience: SentrySIS is designed for resilience through redundant cloud infrastructure hosted in secure UK data centres. Customer data is stored on isolated machines with replicated storage, and application services are deployed across resilient compute environments. Automated monitoring and alerting detect service issues, with failover and recovery procedures in place to restore service availability.; ; The underlying data centre environment provides resilient power, cooling, network connectivity and physical security, with continuous monitoring and redundancy controls managed by the hosting provider. Backup and disaster recovery processes are implemented to ensure data protection and service restoration. Detailed infrastructure resilience information can be provided to customers on request under appropriate confidentiality arrangements.
• Outage reporting: SentrySIS reports service outages and incidents through direct customer communications and support channels. Customers receive email notifications for planned maintenance and significant unplanned service disruptions. Service status updates and incident progress are available through the support portal and ticketing system.; ; A public status dashboard and outage API are not currently provided. However, customers can contact the support team at any time to obtain current service status information, and incident updates are issued until service restoration is confirmed.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
• Access restrictions in management interfaces and support channels: SentrySIS restricts access to management interfaces and support channels through role-based access control and strong authentication. Administrative functions are accessible only to authorised users with approved permissions, provisioned and reviewed under access-control procedures. Password policies and optional single sign-on enforce secure authentication. Privileged access is limited to designated personnel and monitored through audit logging. Support channels are accessed through authenticated support portals and authorised email contacts. Support tickets and system information are visible only to approved customer users and SentrySIS support staff, with access activity logged and periodically reviewed.
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
  • Other
• Description of management access authentication: SentrySIS authenticates management access using strong authentication controls and role-based access management. Administrative accounts are issued only to authorised personnel and provisioned through formal access approval processes. Password policies enforce minimum complexity, expiry and lockout controls, and optional single sign-on integration is available for customer and internal users. Privileged accounts are restricted to designated staff and protected through additional monitoring and audit logging. Access rights are reviewed regularly and removed promptly through leaver and role-change procedures.

Audit information for users

• Access to user activity audit information: Users contact the support team to get audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: At least 12 months

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: SentrySIS operates a formal Information Security Management System (ISMS) aligned with ISO/IEC 27001:2022. The Information Security Policy defines how confidentiality, integrity and availability of information assets are protected, including access control, encryption, incident management, vulnerability management, secure development and supplier assurance. Compliance with legal and regulatory requirements, including UK GDPR, Data Protection Act 2018 and policing data-handling standards, is embedded within the ISMS framework. ; ; Information security governance is led by senior management, with defined responsibilities for the Information Security Officer and Data Protection Officer. All staff receive security and data protection awareness training and are required to follow documented procedures. Risks to information assets are assessed and treated through a structured risk management process, supported by a maintained risk register.; ; Internal compliance is monitored through scheduled internal audits and external ISO assurance activities. Audit findings and corrective actions are reported to senior management for review and continual improvement. ; ; Security incidents are reported, logged, investigated and managed through a formal incident management process, with escalation and management sign-off where required. ; ; Third-party suppliers are subject to security due-diligence and ongoing assurance through the Approved Supplier List process.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: SentrySIS operates formal configuration and change management processes aligned with its ISO/IEC 27001:2022 Information Security Management System. Service components, infrastructure, applications and information assets are tracked through their lifecycle using maintained asset registers and documented system architecture records. Configuration baselines are controlled to ensure consistency across environments. All system and service changes are formally logged, reviewed and approved before implementation. Each change is assessed for potential security and operational impact, including risks to data confidentiality, integrity and availability. Change activity is auditable and subject to internal review and management oversight.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: SentrySIS operates a formal vulnerability management process aligned with its ISO/IEC 27001:2022 Information Security Management System. Potential threats are identified through vulnerability scanning, penetration testing, security monitoring, supplier assurance reviews and risk assessments. Vulnerabilities are assessed based on likelihood and impact to data confidentiality, integrity and availability. Critical and high-risk issues are prioritised and patched as soon as practicable following testing and change approval. Routine security updates are deployed regularly. Threat intelligence is obtained from software vendors, cloud hosting providers, security advisories and industry security alerts, with remediation tracked through the ISMS.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: SentrySIS operates protective monitoring aligned with its ISO/IEC 27001:2022 Information Security Management System. Potential compromises are identified through system and access logging, security monitoring, vulnerability scanning and alerts from hosting providers. Logs and alerts are reviewed to detect unauthorised access, unusual activity or service anomalies. When a potential compromise is identified, incidents are immediately logged and managed through the Security Incident Management process. Containment and remediation actions are implemented, with escalation to the Data Protection Officer where required. Critical incidents receive immediate response, with all incidents tracked to closure.
• Incident management type: Supplier-defined controls
• Incident management approach: SentrySIS operates a formal Security Incident Management process aligned with its ISO/IEC 27001:2022 Information Security Management System. Pre-defined procedures exist for common security and service events, including unauthorised access, data breaches and system outages. Users report incidents through the support portal, email or direct contact with the support team. Incidents are logged, classified, investigated and tracked to closure, with escalation to the Information Security Officer and Data Protection Officer where required. Incident reports and remediation outcomes are recorded and can be provided to customers on request.
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: No
• Free trial available: Yes
• Description of free trial: SentrySIS offers a free, time-limited trial environment using dummy data only. The trial includes full platform functionality, including incident reporting, case management, evidence upload, MG11 creation and telephone statement generation. No live police systems or real personal data are used. Trial access typically lasts 30 to 60 days.

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 0%
• Between £500,001 and £1,000,000: 0%
• Between £1,000,001 and £2,500,000: 0%
• Between £2,500,001 and £5,000,000: 0%
• Over £5,000,001: 0%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Alcumus ISOQAR
• ISO/IEC 27001 accreditation date: Friday 5 December 2025
• What the ISO/IEC 27001 doesn’t cover: SentrySIS’s ISO/IEC 27001:2022 certification covers the Information Security Management System governing the development, hosting, operation and support of the SentrySIS platform, including information security policies, risk management, access control, incident management, supplier assurance and staff security processes.; ; The certification does not extend to independent certification of third-party cloud infrastructure or data centre facilities, which are operated by external hosting providers under their own security and resilience certifications. It also does not certify customer-managed environments, customer devices or external systems integrated via API.
• ISO 28000:2022 certification: No
• ISO 9001 certification: No
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber Essentials Alternative: In relation to the services you do not have a current and valid Cyber Essentials certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials certificate by one of the government approved accreditation bodies within 12 months of the date of award.
• Cyber essentials plus: No
• Cyber Essentials Alternative: In relation to the services you do not have a current and valid Cyber Essentials Plus certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials Plus certificate by one of the government approved accreditation bodies within 12 months of the date of award.
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
    • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
    • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Collection of the views and expertise of disabled people and their representative organisations on successfully supporting disabled employees or applicants
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
    • Understanding of issues relating to entering the contract workforce
    • Creation of outreach activities to create a pipeline of employees for the future contract delivery
    • Content of the outreach activity is designed to suit the target cohort

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at INFO@SENTRYSIS.COM. Tell them what format you need. It will help if you say what assistive technology you use.