Cirro

Software Application Development & Containerisation

Cirro's software development as a service codes mobile, web and bespoke applications. Having worked on projects from IoT, Machine Learning, AI, Business Process Management, Workflow Optimisation, eCommerce, Mobility, Contact Centre and countless others.

Our experience means we understand user-cases and requirements, business processes and application integration requirements.

Features

• Tailored mobile and desktop(web) application development
• API documentation, data mapping, scoping and coding
• Solution handover with with ongoing support
• Adhere to best practise for Data Protection and GDPR
• API for web application, desktop or backend systems
• Support for IoT, AI, ML and remote data sets
• RabbitMQ, GoJS, AgGrid, Celery, Docker, Flutter
• Python, PHP Laravel, VueJS, Clojure, Postgresql, Redis
• Expertise in Emerging Technologies
• Legacy application migration to Cloud Native, Mobile Native codebase

Benefits

• Access to Cirro's full capabilities
• Highly experienced software development team
• Ability to add Machine Learning, AI and Big Data processing
• Reduce risk, quicker time to market
• Automate, monitor, report & manage
• Containerise legacy applications
• Become cloud native and mobile first
• Reduce cost, improve performance & efficiency
• Enhanced your user-experience UX

£500 to £1,250 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at michaelo@cirro-solutions.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

537010384716338

Contact

Michael Owen
020 3418 0412
michaelo@cirro-solutions.co.uk

Planning

• Planning service: Yes
• How the planning service works: To ensure we fully understand your requirements, we recommend an initial discovery phase. During this phase, we will analyse your business requirements, review the data sets, and the desired outcomes, and define the Application Integration scope, timescales, deliverables and ongoing support requirements. ; ; We then create a Statement of Works which we then deliver against. ; ; As a Cloud Service Provider, Cirro can also, if required, provide managed cloud services, either within your existing environment or create a suitable cloud or onsite solution.; ; For larger or more complex projects, Cirro can also provide a Technical Project Manager.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: We have a strong history of delivering high-quality digital projects to our customers. To maintain our high standards, we conduct our own quality assurance and performance testing for every project using dedicated internal quality assurance (QA) engineers. For larger projects, we create specific testing applications and scripts.; ; For each project, we create a customised QA and test strategy that includes internal code reviews, browser and device testing, accessibility testing, performance testing, unit tests, and user acceptance testing. We also automate end-to-end tests of critical user paths in a web browser using a variety of testing tools. Releases come with release notes, typically into a sandboxed environment for customer acceptance testing.; ; If needed, we can work with external testers who either run the QA process or complete testing on major releases, they can also support testing for devices, accessibility audits, security penetration tests, and load testing.; ; Additionally, we provide detailed documentation, including coding and release notes.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: A typical migration at the application layer where we have created a bespoke application or are looking to enhance an existing application, will typically focus on the data and configuration elements of your existing application. Our priority is to maintain data integrity. We do this by ensuring all your data is backed up securely and we work in a sandboxed environment where we import the data we need to complete the SoW, migration or system go live.; ; The data migration and management adhere to ISO 27001 and GDPR and our focus in on date integrity, security and accuracy.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: When we design for web accessibility, then we test against agreed accessibility criteria. This will generally come from W3C and WCAG standards and we will utilise existing accessibility testing tools initially and complete User Acceptance Testing.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
  • Other
• Other security services:
  • Penetration testing
  • Port scanning
  • User security testing
  • Simulated phishing attacks
• Certified security testers: Yes
• Security testing certifications:
  • CHECK
  • CREST

Ongoing support

• Ongoing support service: Yes
• Types of service supported: Hosting or software provided by your organisation
• How the support service works: Where we deliver services against a Statement of Work (SoW) or a Sales Order, ongoing support is outlined.; ; When it comes to accessibility, we support up to User Acceptance Testing and then we move into Business as Usual (BAU) where the customer will need an ongoing support agreement. This would typically cover minor tweaks and modifications the the UX/UI and coding work.

Service scope

• Service constraints: This would be outline in a SoW

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Usually within 2 hours
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Yes, at an extra cost
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: WCAG 2.1 AAA
• Web chat accessibility testing: Part of the solution we offer is to deliver a full solution for assistive technologies. We will typically use tools like WAVE, BrowserStack or Site Improve.
• Support levels: As standard, we provide commercial and account management. During the development phase of the project, we provide a lead engineer who coordinates the project internally, acting as the main technical liaison and is ultimately technically responsible for the delivery and ongoing support.; ; Depending on the SoW, the project scope, the complexity and the ongoing support requirements, a Support Agreement can be offered, on software and API work, this is typically a standard UK working hours agreement, however, this can extended if needed.; ; Additionally, we can also provide pro-active monitoring and altering tools or solutions to ensure continual service validation, monitoring for uptime, data throughput, trends, forecasting, usage or networking.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: IQS
• ISO/IEC 27001 accreditation date: 16/07/2023
• What the ISO/IEC 27001 doesn’t cover: Elements that sit outside of the application and company operation, such as 3rd party services, integrations and coding
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: Yes
• Any other security certifications:
  • ISO 9001 - Quality
  • ISO 22301 - Business Continuity

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Commitment to Reduce Carbon Footprint and Climate-Related Initiatives In alignment with our commitment to reducing our ecological impact, we are dedicated to collaborating with our customers and suppliers to contribute to environmentally sustainable initiatives that improve ecosystems and reduce ecological impact. Our primary objective is to minimise the environmental impact of our operations. Focus on Environmental Impact Reduction Our main focus is to engage in discussions with our customers to explore collaborative approaches for reducing the environmental impact, particularly by minimising non-essential travel, to reduce energy usage and wastage of time and materials, all of which have an impact on operational consumption. As we transition back to regular operations, we are focused on reducing our physical impact, including initiatives such as flexible working, minimising printing, and enhancing recycling efforts. We are committed to optimising our physical office requirements to ensure efficient resource utilisation. Future-Focused Solutions and Efficiency We are dedicated to designing future-oriented solutions that embed efficiency into our design and delivery processes. Leveraging the momentum generated by the pandemic, we aim to build on successful new working methods. At Cirro, we are continually looking to identify potential improvements in the way we work to improve our operational efficiencies which directly impact energy usage, travel or ecological impact. By championing these initiatives, we are steadfast in our commitment to not only reduce our own ecological impact but also to actively engage with our stakeholders to foster environmental sustainability and support initiatives that have a positive impact on our world.

  Equal opportunity

  Delivering Social Value Theme 4 and PPN 06/20 Model Award Criteria In the following section, we elaborate on our approach to fulfilling Social Value Theme 4 and the relevant PPN 06/20 Model Award Criteria Our strategy, aligned with WSP’s 2022-24 Inclusion & Diversity Strategy, encompasses the following initiatives: Skill Development for Underrepresented Groups We are committed to supporting the development of new skills that lead to recognised qualifications for underrepresented groups. Addressing Inequality in Employment, Skills, and Pay We will demonstrate a clear commitment to identifying and addressing inequality in employment, skills, and pay within the contract workforce. This includes implementing time-bound action plans to monitor the inclusion and progression of full-time equivalent (FTE) employees from underrepresented groups. Supporting In-Work Progression Our approach includes support for in-work progression, aiming to assist individuals from disadvantaged or minority groups in transitioning into higher-paid roles by developing new skills relevant to the contract. Real-World Equal Opportunity When recruiting, Cirro has a policy to ensure that all names, ages, race or gender details are removed from CVs, so we focus on interviewing and employing the most suitable person for the role.

  Wellbeing

  Wellbeing Initiatives In our commitment to prioritising the well-being of our teams, we are dedicated to supporting the health and well-being of our employees, contractors, suppliers and customers. Flexible Working Support We offer flexible working conditions to our staff. They have a clearly defined job description, they know what needs to be done and they have the flexibility they need to be able to do that whilst balancing home life, physical and mental health. Internal Support Cirro’s works typically in virtual teams, it’s important that we have ‘virtual’ tea breaks and have regular discussions. Cirro also keeps an eye on the level of output expectations and workloads of employees to ensure the right resourcing levels and workloads. During periods of high-intensity working, such as working on tenders, delivering projects or whatever it might be, Cirro ensure employees take time out once this is more practically possible to ensure employees can refresh and relax.

Pricing

• Price: £500 to £1,250 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at michaelo@cirro-solutions.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.