Skip to main content
Digital Marketplace

Beta Help us improve the Digital Marketplace - send your feedback

FORDWAY SOLUTIONS LIMITED

Fordway Managed Windows 365 Virtual Desktops

Fordway’s Windows Virtual Desktops provides the ability to migrate, operate and manage desktop in the cloud, allowing users full-access on any device/location. Security is key, no actual information flows between local device and Cloud PC. No temporary files are left behind. Cloud PCs are within the Fordway secure managed environment.

Features

  • Totally flexible yet secure access to desktop applications
  • No information stored locally, even temporary files
  • Can be run from agent/web browser on any device
  • Patching and Updates performed automatically
  • 24/7/365 service monitoring and support
  • Same physical experience from any location
  • No bandwidth hogging as files remain in cloud
  • Reduced complexity and file/record locking
  • Reduced CapEx/costs fixed
  • Fast provisioning/support with no on-site re-builds

Benefits

  • Extend physical device types and usage
  • Provides totally secure desktop and enables BYOD
  • Persistent 1:1 or pooled desktop allocation
  • User customisation of desktop look and feel
  • Simplifed management and support
  • Enhances Zero Trust Networking with no data on devices
  • Higher performance as applications, data and user all in cloud
  • Comprehensive management and operations
  • Automatic updates and patching of machines in downtime
  • Third party add-ins for really complex requirements (e.g. Citrix)

Pricing

£5.00 to £50.00 a unit

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@fordway.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

5 3 7 6 4 9 2 9 2 9 8 0 8 5 4

Contact

FORDWAY SOLUTIONS LIMITED Richard Blanford
Telephone: 01483 528200
Email: tenders@fordway.com

Planning

Planning service
Yes
How the planning service works
Fordway have standard engagement documentation and migration templates which will be utilised as part of the service definition, service set uop and service operation. All implementation run to our PRINCE2/Agile project management process.
Planning service works with specific services
Yes
Hosting or software services the planning service works with
  • Azure Virtual Desktops
  • Windows 365 Desktops
  • VDI/DaaS
  • Cirtix VDI

Training

Training service provided
Yes
How the training service works
The training service is tailored to the buyer and dependent on the service provided
Training is tied to specific services
Yes
Services the training service works with
  • Azure Virtual Desktops
  • Windows 365 Desktops
  • VDI/DaaS
  • Citrix VDI

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Fordway will review the current desktop estate, plus the usage of devices for work. Then determine the best type of virtual desktop solution to deploy. Fordway will build the infrastructure, manage the migration and cut over the existing desktops and policies to the new virtual desktops. Also training the users on how to use the new services, from any device. Fordway will also improve the security posture whilst configuring the virtual desktop solution.

Fordway can operate and manage the entire virtual desktop infrastructure on behalf of the customer, ensuring pro-active dashboards and reporting/alerting and issues being raise/resolved by our 24/7/365 service desk.
Setup or migration service is for specific cloud services
Yes
List of supported services
  • Azure Virtual Desktops
  • Windows 365 Desktops
  • Citrix VDI
  • VDI/DaaS

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Services are operated to ITIL best practice and audited against ISO20000. Services are secured against CIS and Cyber Essentials Plus best practice, meet OFFICIAL and OFFICIAL-SENSITIVE Government security classification and audited to ISO27001:2013, ISO27017 & ISO27018.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
  • Other
Other security services
  • Security Monitoring and Event Analysis
  • PSNA approved security hosting and design
  • List N (Nuclear) Certified organisation and facilities
  • Security incident remediation
  • Security baselining and testing
  • Continual Security Service Improvement
  • Virtual CISO service
Certified security testers
Yes
Security testing certifications
  • CHECK
  • CREST
  • Tigerscheme
  • Cyber Scheme

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
Fordway have a wide rage of hosting, software and support services which include:
IaaS, PaaS, DaaS
Fordway Cloud Security Services,
Fordway Cloud Security Management
Fordway Cloud Architecture Management
Fordway Cloud Service and Integration Management (SIAM)
Fordway Cloud Identity Management
Fordway Cloud Service Management
Fordway Backup and Service Continuity
Fordway Azure IaaS Operations and Management
Fordway SQL DB Management
Fordway Virtual Desktop Management
Fordway Microsoft 365 Enterprise Management
Fordway Cloud Patch Management
Fordway Microsoft 365 Subscription Management

Service scope

Service constraints
None

User support

Email or online ticketing support
Email or online ticketing
Support response times
Priority 1 incident 24 x 7, 15 minute response.
Priority 2 incident 24 x 7, 1 hour response Priority 3 incident 12 x 5, 4 hour response.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Support levels
All service components have specific SLAs with an overall service availability dependent on the services selected and integrated. All services are monitored and secured with manned support and response 24 x 7 x 365 from our UK SOC. Core services are supported with a Service Delivery Manager plus technical account management where applicable.

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
Microsoft

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
ISOQAR
ISO/IEC 27001 accreditation date
14/03/2022 (recertification) original certification March 2008
What the ISO/IEC 27001 doesn’t cover
ISO27001/27017/27018 Scope of certification available on request
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
Yes
Any other security certifications
  • List N (Nuclear Industry)
  • PSN Code of Conduct and Compliance
  • PAS555
  • NHS IGSoC
  • ISO27017
  • ISO27018

Social Value

Social Value

Social Value

Fighting climate change

Fighting climate change

Using Cloud offers considerable efficiency and consumption savings compared to running in house, on premises and hosted environments

Pricing

Price
£5.00 to £50.00 a unit
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@fordway.com. Tell them what format you need. It will help if you say what assistive technology you use.