Viccari Wheele Limited
Refernet: a safe and secure online referral management system
Refernet is a referral management solution that helps build partnerships and enables referrals to be made securely between agencies and their partners. Clients include Citizens Advice, councils, charities, legal and money advice, healthcare and social prescribing services across the UK. Refernet is GDPR compliant and reports on activity and outcomes.
- User friendly Referral management with mobile friendly interface.
- Refer patient/clients between approved partner agencies, with full referral history.
- System Administrator controls which agencies to include in their network.
- Search and filter capabilities to find agencies.
- Enhanced agency profiles including service scope and open hours.
- Secure document and sensitive data sharing between service providers.
- Option to include self-referral button on your own website.
- Report on referral activities and client/patient outcomes.
- White label product: allows for customer branding and user avatars.
- Comprehensive field sets for the referral form.
- Create and leverage national, regional and sub-regional partnerships.
- Evidence your referral activity to help secure funding.
- Record and monitor outcomes to enhance/support funding opportunities.
- Record activity and report per agency and entire network.
- Refer customers securely across the network.
- Join up different case management systems through referral.
- Secure, GDPR compliant system for sensitive data handling.
- Supports remote working of agency staff.
- Avoids 'signposting' so clients don't have to repeat their story.
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