WIPRO IT SERVICES UK SOCIETAS

Wipro Integrated Cloud Assurance Service

Wipro’s Integrated Cloud Assurance services shall offer end to end application testing and Infrastructure testing service including regression, functional, integration, data, performance engineering, security assurance, migration assurance for both infrastructure and application to maximize test coverage, improve efficiency,reduce cycle time for full gamut of migration options catering to Dc/public/private/hybrid cloud.

Features

• Cloud Assurance for IaaS, PaaS, and SaaS services
• Infrastructure performance baseline & comparison
• Validation of Multiple Cloud DR scenarios & Cloud Resilience
• Automated and Unified multinode OpenStack deployment Benchmarking & Profiling
• On Demand Test Environment Management
• End-to-end scalable and cost effective solution for application Secuity assurance
• Performance resilience of Cloud apps and Data quality validation
• ServiceNow Implementation and Integration
• Integration Assurance for apps on Hybrid Clouds
• Data Integrity and Compliance Validation

Benefits

• Improvement in cost efficiency by 10% to 35%
• End-to-End Validations ensuring high resiliency reducing downtime upto 40%
• OpenStack CI/CD system that improves its SLA, Performance and Stability
• Upto 30% productivity improvement via Tools Usage
• Automation leading to 20-25% reduction in cycle time execution
• Caters to Migration across DC/public/private/hybrid cloud
• 20-35% improvement in Test Environment incident response time
• Reduction in performance strategy design time by 60%
• Reduce the risks of security vulnerabilities and help with remediation
• High level automation and data coverage ensuring data integrity

£120 to £1,745 a unit a day

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at publicsector-uki@wipro.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

540577037365444

Contact

Kishor Gowdra
447773194424
publicsector-uki@wipro.com

Planning

• Planning service: Yes
• How the planning service works: Wipro understands that a right cloud migration testing solution plays a vital role in accomplishing the transformation objectives of organizations. The following are the key considerations while designing the assurance plan for cloud migration:; • Application changes required for cloud migration.; • Infra changes & Interface architecture.; • Data migration.; • Security team shall conduct proactive, real-world security tests using the similar techniques employed by attackers seeking to breach your cloud-based systems and applications.; • Performance of app and infra.; • Scalability.; • Availability and Disaster Recovery for application and infrastructure.; ; Testing strategy to be designed by Wipro will be in complete sync with overall application migration strategy and will be covering full gamut of migration options catering to Dc/public/private/hybrid cloud.; ; In the planning phase we will come up with a timeline based list of testing activities spanning across various stages of migration i.e. Pre migration, during migration and post migration.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: These are the available trainings.; ; •Azure Fundamentals - Introduction,Websites,Storage & Data; •Developing Microsoft Azure Solutions; •Implementing Azure Infrastructure Solutions; •Architecting Azure Solutions; •Azure Architect- Bootcamp; •Azure for Cloud Architects; •Azure for Open Source Professionals; •Azure Fundamentals - Virtual Machines; •Achieving Success with Selling AWS to Azure Migration as a Service: AWS To Azure; •Achieving Success with Selling Big Data and Advanced Analytics on •Azure: BigData and AdvAnaly; •Achieving Success with Selling Buisiness Intelligence (BI) on Azure: BI And Intell Sys on Azure; •Achieving Success with Selling Desktop as a Service on Azure; •Achieving Success with Selling DevTest on Azure; •Achieving Success with Selling DR Setup on Azure; •Achieving Success with Selling Hybrid Cloud Monitoring and Automation on Azure; •Achieving Success with Selling Hybrid Identity on Azure; •Achieving Success with Selling Hybrid Sharepoint on Azure; •Achieving Success with Selling IoT Predictive Maintainence on Azure; •Achieving Success with Selling Linux on Azure; Azure for Data Architects; •Azure for Enterprise Security Architects; •Azure for Java Developers; •Cloud- Windows Azure; •Cloud Computing; •GAFA - AWS Cloudwatch; •Ozone: Extreme performance for Java and Oracle Business •Applications with Oracle Exalogic Elastic Cloud; •Wipro CloudCLM; •Pivotal Cloud Foundry; •GAFA - Amazon SQS; •GAFA- Amazon Simple Notification Service
• Training is tied to specific services: Yes
• Services the training service works with:
  • AWS
  • Azure
  • PCF
  • Google

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Once the Infra and applications are migrated to the required Cloud , Wipro will follow a risk based coverage approach depending upon the migration strategy undertaken in application movement such as Re-host, Re-platform, Re-factor, Re-build and Re-place. We will ensure that these movements do not impact the application functionality and the Non-functional attributes of the service either at the same or better level of performance without compromising the security and compliance aspect of the application /service to provide end to end assurance covering all the functional and non functional validations.; Key considerations that will be addressed a part of this approach; • Integrated testing approach to validate application on migrated Infra.; ; • Right testing – risk based testing approach for optimised coverage; ; • Efficient testing by using various automation levers across testing spectrums; ; • Testing best practices and process for such migration scenarios; ; • Skilled and experienced team with understanding of the migration principles and technologies.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Wipro has adopted best practices for Cloud migration assurance with focus areas as below:; Functional validations-Key business flow testing-This ensures none of the business flows or functionality is broken due to the migration and can function in the desired state.; Performance testing-This ensures there are no latency related issues and the application can perform at same level or better in target ecosystem. Tests will be conducted to check the high availability, load balancing scenarios for maximum concurrent users specific to the userbase. This will also test if the instance is able to scaleup and down based on the load situations.; Operational readiness testing-This ensures application and infra validation so that business service levels are maintained.; Security Testing-It will validate the security of your cloud deployment and give you actionable remediation information when it’s not complying the standards. We will conduct proactive, real-world security tests like pen tests using similar techniques employed by attackers seeking to breach your cloud-based systems(hosts and servers) and applications.; Infrastructure Testing-It will validate build and configuration, design specs misses or connectivity issues, RTO & RPO on the end-to-end cloud infrastructure (spanning across DR, Security & Scalability) & multi-node OpenStack deployment, cloud verification, benchmarking & profiling

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
  • Other
• Other security services:
  • Identity and Access Management
  • CASB (Cloud Access Security Broker)
• Certified security testers: Yes
• Security testing certifications:
  • CHECK
  • CREST
  • Other
• Other security testing certifications:
  • CISSP (CERTIFIED INFORMATION SYSTEMS SECURITY PROFESSIONAL)
  • CEH(CERTIFIED ETHICAL HACKER )
  • EC COUNCIL LICENSED PENETRATION TESTER

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: Wipro provides a range of best in class test environment support capabilities for our clients. This includes first line user support to third line support including Incident, problem and service request management along-with User management using a centralized service desk approach based on an onshore-offshore model. This centralized service desk will act as single window for all test environment requirements. Exact support requirements will be discussed on case to case basis and support will be provided as per agreed SLAs/KPIs as per the scope defined.

Service scope

• Service constraints: 1. All the SLAs /KPI for test environment management will be mutually agreed at the start of the engagement.; 2. SLA adherence is subject to Operational Level agreements with third party vendors/tools.; 3. Application functional as well as non functional requirements documents will be provided by the client.; 4. Existing test scripts for testing the functional end to end flows should be provided by the client.

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: The response times are dependent on mutually agreed support window in case of 9*5 support, the tickets on weekend will be acknowledged once the service resumes on the next working day(Monday).
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 A
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: We can provide L1, L2 and L3 test environment support together with incident, problem and service request management. Any support service would be managed by a service delivery manager.; The support levels for individual services may be agreed within the Order Form and will be charged for in accordance with the Pricing section for this service

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: UKAS Management Systems
• ISO/IEC 27001 accreditation date: 19/9/2023
• What the ISO/IEC 27001 doesn’t cover: NA
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: Yes
• Who accredited the PCI DSS certification: N/A
• PCI DSS accreditation date: N/A
• What the PCI DSS doesn’t cover: N/A
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  In alignment with UK Government's 25 Year Environment Plan, our approach has been rooted in the firm commitment to 'leave the environment in a better state than we found it.' We recognize the plan's comprehensive framework, which outlines goals across key areas such as clean air, clean and plentiful water, a reduced risk of harm from environmental hazards, and the adaptation to a changing climate. We take all the necessary steps which helps our clients to reduce their emissions. Our approach is built on three key pillars: ensuring we are delivering Sustainable Services, through Considered Delivery, as a Responsible Supplier. We will draw on our extensive experience and partnerships to ensure that our performance under any contract aligns with our commitment to minimizing environmental harm and maximizing positive environmental outcomes. We have made significant reductions in environmental impacts and committed through SBTi validated targets to achieve net zero Scope 1 and 2 carbon emissions by 2030 and Scope 3 emissions by 2040. We have committed to achieve 100% purchased renewable energy for all owned facilities by 2030. We have committed to improve our efficiency of freshwater usage per employee by 65% by 2030, with a target consumption of 70 litres per capital per day; and increase the proportion of recycled water in-use from 40% in FY23 to 60% in FY30. We will establish a Charter to embed sustainable ways of working aimed at minimising the environmental footprint of our delivery. We will organise specialist workshops to support stakeholders in fighting climate change. The approach is based on work Wipro has done with the Carbon Disclosure Project (CDP) supply chain programme. This allows suppliers to improve their decarbonisation efforts. We will measure, monitor, and report on the impact of social value throughout the lifetime of the Framework Agreement to the Authority.

  Covid-19 recovery

  We have committed $155M towards tackling Covid-19 pandemic. We have endeavoured to ensure minimal or zero loss of jobs and livelihoods of our suppliers and vendors who provide a range of contract services like housekeeping, security, etc. We have also enabled Work from Home, provided desktops and reimbursements for computer accessories, provided additional leave to our COVID-positive staff, facilitated isolation centres and organized vaccination camps for employees. We have collaborated with CSOs and the government to aid frontline workers and support underserved communities. Our comprehensive, on-the-ground response includes immediate humanitarian aid such as providing food and basic hygiene products, augmenting healthcare capacity and supporting livelihood regeneration initiatives in in 27 states and 3 UTs in India. We have ensured safety and comfort to our employees and their families by providing Financial Cover, Medical Support, Leave Cover and Vaccination support. We identified vulnerable communities such as daily wage earners, migrant workers, and waste pickers, especially those who do not have access to social security or government schemes/systems. Serving 594 million meals during the nation-wide lockdown — reached millions of people across 27 states and 3 union territories. Loss of livelihood has stranded many migrant workers and returnees. We provided support for the regeneration of livelihood for an additional 8.3 million people. Case in Point: The pandemic pushed The Highland Council employees to work from home while teachers and students transitioned online. Wipro worked with the Highland Council’s information and communication technology (ICT) service team to equip the Highland area with public Wi-Fi areas, secure networks, and devices for the Highland Council to conduct their work, and institute a helpline for those most vulnerable to the virus. This set the Highlands up for long-term connectivity and security that will outlast the pandemic.

  Tackling economic inequality

  Inclusion and diversity are intrinsic to Wipro’s business. We are committed to developing an inclusive supply chain that mirrors the communities and consumers it serves. We believe that diverse businesses should have an equal opportunity to compete for contracts and subcontracts held by Wipro. Wipro promises to support diverse businesses in all its business geographies by sourcing goods and services from diverse suppliers as much as possible. To deepen our engagements, we have launched two flagship programs to support small and diverse businesses, with the objective of strengthening businesses owned, managed, and operated by entrepreneurs belonging to historically under-represented communities. We carry out dedicated education outreach programs to socially underrepresented communities to ensure that they are digitally upskilled thereby improving their employability in the market. Our focus is on access to education for socially disadvantaged sections, with distinct attention on children with disability. Our work spans a wide range of physical disabilities and focuses on providing an inclusive, nurturing environment that empowers such children to navigate their unique challenges with dignity and confidence. Through Wipro Cares, we run social projects around the globe to build a just, equitable and a humane society. We volunteer, give, and empower the communities we live in. Through the ‘Generation’ program, we transform education into employment systems that prepare, place, and support people into life-changing careers that would otherwise be inaccessible. Through the Wipro-Science Education Fellowship program, we have collaborated with educational institutions across the US and UK to build teacher capacity in STEM education, encouraging young people from underserved communities to pursue STEM careers. We have partnered with King’s College London and Sheffield Hallam University to strengthen their STEM and Teacher Education programs. Over 115 teachers and mentors have benefitted along with thousands of students.

  Equal opportunity

  Wipro is present across 65+ countries represented by over 2,40,000 employees with diverse backgrounds, ethnicities, nationalities, and points of view. Wipro is firmly committed to the policy of providing and promoting equal employment opportunity(EEO) for all of its employees and comply with all state and local laws and regulations that prohibit employment discrimination on the basis of age, race, creed, colour, gender, marital, status, national origin, religion, disability, sexual orientation, gender identity, gender expression, protected veteran status and any other characteristic protected by applicable federal, state or local laws or regulations. Wipro has developed a written Affirmative Action Program, which sets forth the policies, practices, and procedures, which the company is committed to applying to ensure that its policy of non-discrimination and affirmative action for minorities, women, qualified individuals with disabilities and qualified protected veterans is accomplished. Wipro has also appointed an EEO officer to ensure dissemination and implementation of equal employment opportunity and affirmative action throughout all levels of the company. We continually strive to provide our employees with competitive and innovative compensation packages. Our benefits program provides a range of options for better financial and social security. Wipro has been included for 4 consecutive years in Bloomberg Gender-Equality Index (GEI). Wipro has received a score of 100 in the Corporate Equality Index, by the Human Rights Campaign Foundation. Wipro has been recognized as ‘Disability Confident Committed Employer’ in the UK. This is a government certification in the UK for making sustained efforts to strengthen disability inclusion. Recognized as one of the Best Places to Work for LGBTQ+ Equality by the Human Rights Campaign Corporate Equality Index 2022. Wipro SEF (Science Education Fellowship) program in the UK improves STEM education by developing strong leadership and instruction skills in teachers serving disadvantages communities, especially in geographies with low social mobility.

  Wellbeing

  At Wipro, the well-being and safety of our employees is of utmost importance. We are committed to providing a safe, healthy, and hygienic work environment for all our employees, contractors, customers, and visitors at our premises. We also extend our commitment across our value chain through our partners and suppliers. The well-being of our Employees is an area of strategic importance to us. Our employee wellness programmes cover three board areas: physical, emotional, and financial well-being. Physical: Wipro provides a safe and healthy workplace for all employees. We conduct periodic and annual assessments of our offices, employees, stakeholders, and service providers as a part of this process. All campuses maintain a conducive work environment in line with international standards. Environment, Occupational Health & Safety (EHS) management systems in our campuses conform to international standards such as 14001& 45001 and are certified by accredited third-party agencies. Emotional: We have partnered with leading global employee assistance program (EAP) providers across the globe. It enables employees to reach out to counsellors 24x7 in-person and on the phone to seek assistance for issues in their personal or professional life. We conducted multiple sessions on topics including COVID-19, Working from Home and mental Well-being to enable employees to cope with the new ways of working and remain emotionally intense. Critical policy changes in the Financial Year include leaves, medical assistance, and insurance. Financial: We continually strive to provide our employees with compensation packages commensurate with their skills and experience per local laws. Our salaries are determined by market prices and the cost of living in a particular city/state/country. This approach ensures that we pay fairly and justly to all employees, maintaining a certain standard of living.

Pricing

• Price: £120 to £1,745 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at publicsector-uki@wipro.com. Tell them what format you need. It will help if you say what assistive technology you use.