Runibex Technology
Cloud Managed Services, Consultancy, Migration and Support Services of Mission Critical Workloads
We migrate, run and manage Mission-Critical Workloads on Public Cloud as well as Hybrid environments. We are an Advanced AWS Consulting Partner with AWS Public Sector competency. We price our services to a fixed percentage of your cloud consumption cost. Our aim is to be highly competitive.
Features
- Migration of Mission Critical Workloads to Public Cloud platforms
- Hosting and Managed Services for Mission Critical Workloads
- Best Practices and Architectures for Migration and Hosting on Cloud
- Maintenance, Automation and Monitoring of your Workloads for High Availability
- Experienced team of architects, consultants and engineers for migration
- Extensive hands-on experience
- 24/7 or 9/5 Full Support Services
- Market leading Data security
Benefits
- Cost Savings in operations, development and innovation on your Workloads
- More Agile and flexible maintenance and administration processes
- More efficient and scalable environment with cost reductions
- Simplicity by automation: maintenance, operations
- Extensive Cloud Managed Services and Migration Expertise
- Minimised downtime of mission critical systems
- Reduces risk, increases confidence and assurance
Pricing
£550 a unit a day
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at corporate@runibex.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
5 4 0 5 8 3 5 8 4 1 5 8 5 9 9
Contact
Runibex Technology
Fatih Ozbagriacik
Telephone: +44 7748268421
Email: corporate@runibex.com
Planning
- Planning service
- Yes
- How the planning service works
-
Our managed services are available either for greenfield or brownfield environments. For brownfield environments, the environments which are already on the cloud, a thorough assessment is made. For greenfield operations, a project phase is performed either for migration or new build-up; which is priced separately than managed services.
For the migration or build-up phase, we deliver discovery, architecture, design, and realisation. Within the project management, we plan the migration, build-up and managed services with all details.
Preliminary to all activities, we work together with our clients to form and understand their cloud transformation roadmap and presence. we address the deliverables to the services available on Public Cloud. we may perform a PoC whenever needed. - Planning service works with specific services
- Yes
- Hosting or software services the planning service works with
- Mission Critical Workloads on Public Cloud or Hybrid Environments
Training
- Training service provided
- Yes
- How the training service works
- We provide a remotely delivered onboarding technical training for our clients before the start of Managed services. This training includes basics of the work we deliver, the change and incident management platforms that the clients are going to use, console operations and Third Party tools if needed/requested.
- Training is tied to specific services
- Yes
- Services the training service works with
-
- Amazon Web Services (AWS)
- Google Cloud Platform (GCP)
- Microsoft Azure
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- A project phase is performed either for migration or new build-up; which is priced seperately than managed services. The discovery is initial for all projects to understand the current status, the desired architecture, constraints and interdependencies. we then solidify the architecture design with our clients, and realisation phase of the project is delivered. Also, for managed services, the details and the SLAs are determined with or within this onboarding project.
- Setup or migration service is for specific cloud services
- Yes
- List of supported services
-
- Amazon Web Services (AWS)
- Google Cloud Platform (GCP)
- Microsoft Azure
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- We provide monitoring, alert services and routine system checks with reports to ensure technical health assurance. For migration projects, tests and evaluation are indispensable parts of the project plan before going live.
Security testing
- Security services
- Yes
- Security services type
-
- Security design
- Security incident management
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Buyer hosting or software
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
- We provide Managed Services for Mission-Critical Workloads and related software on Public Cloud Environments. These services include change and incident management, service desk, monitoring and health checks, application support, maintenance, automation. We provide levels of SLAs for differentiating needs.
Service scope
- Service constraints
-
We provide our Managed Services remotely unless otherwise agreed. The actual migration of services is delivered remotely otherwise required and agreed.
We do not provide functional consultancy within the scope of these services.
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
-
Support response times
Response times depend on the SLAs prepared according to customer requirements. Incidents are handled in line with the severity and the type. Our maximum SLA extends to 24/7 and does not change in weekends or holidays and our top severity response time in 15 mins. We either provide 9/5 type of support which we handle incidents on office hours or 24/7 at maximum. - User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- None or don’t know
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- Web chat
- Web chat support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support accessibility standard
- None or don’t know
- How the web chat support is accessible
- By our website.
- Web chat accessibility testing
- None.
- Support levels
- Support levels depend on the SLAs prepared according to customer requirements. For incident management, we operate on response times and resolution times which we tune in the SLA aligned with customer requirements. We provide our services on 4 levels of Severity. We provide 24/7 or 9/5 services per request. We appoint a Services Manager for our customers.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- None
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
we influence our staff, suppliers, customers, and communities through the delivery of our contracts to support environmental protection and improvement. We specifically work on electric vehicle projects to influence widespread applications.Covid-19 recovery
We have improved workplace conditions that support the COVID-19 recovery effort including effective social distancing, remote working, and sustainable travel solutions. We have introduced remote working schemes and continue to apply.Tackling economic inequality
We create employment and training opportunities for our employees to advance their skill sets, particularly in business areas where we operate with known skills shortages, like data-driven fields and technology-delivering functions. We create employment opportunities for those who are located in deprived areas. we study innovation and disruptive technologies throughout the supply chain to deliver lower-cost - higher-quality services, especially on e-commerce and technology delivery pipelines.Equal opportunity
We support in-work progression to help our people move into higher-paid work by developing new skills relevant to the contract.Wellbeing
We provide health insurance schemes to support health and wellbeing, including physical and mental health, in our contract workforce.
Pricing
- Price
- £550 a unit a day
- Discount for educational organisations
- Yes
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at corporate@runibex.com.
Tell them what format you need. It will help if you say what assistive technology you use.