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DEFENSE.COM UK LTD

Managed SIEM

Our Managed SIEM service helps you stop breaches with 24/7 proactive threat detection and log monitoring. Our in-house Security Operations Centre (SOC) analysts will alleviate the pressure on your internal team by proactively looking for malicious activity in your network on your behalf and alerting you to genuine threats.

Features

  • Continuous monitoring of systems, networks, applications and users
  • 24/7/365 coverage of logs from all areas of your organisation
  • Create custom runbooks and tailored reporting
  • Proactive threat hunting from trained and experienced SOC analysts
  • Up-to-date threat intelligence data from multiple independent sources
  • Intuitive portal for managing alerts and receiving actionable remediation advice
  • Native support for cloud providers including Azure, AWS and Google
  • Scalable pricing with no need to worry about log counts
  • Simple, automated deployment for on-premises or cloud/container technologies
  • Fully managed cyber threat detection service

Benefits

  • Reduce the risk of cyber attacks and data breaches
  • Monitor your environment 24/7/365 for suspicious activity
  • Outsource your log monitoring to save money, resources and time
  • Get actionable reports and clear remediation advice
  • Integrate with your existing infrastructure and cloud environments
  • Get peace of mind with proactive threat hunting
  • Avoid alert fatigue with a fully customisable and tuneable solution
  • Access experienced SOC analysts for advice all year round
  • Get immediate access to updates with a SaaS delivery model
  • Maintain compliance and store logs for auditing purposes

Pricing

£10 to £50 a unit a month

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at jon.foley@defense.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

5 4 1 5 3 6 0 8 7 4 6 3 3 3 8

Contact

DEFENSE.COM UK LTD Jon Foley
Telephone: 01438 500 209
Email: jon.foley@defense.com

Planning

Planning service
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
Certified security testers
Yes
Security testing certifications
CREST

Ongoing support

Ongoing support service
No

Service scope

Service constraints
N/A

User support

Email or online ticketing support
Email or online ticketing
Support response times
We endeavour to respond to all support enquiries as quickly as possible, and we have dedicated SLAs for responding to security events.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
Web chat
Web chat support availability
9 to 5 (UK time), Monday to Friday
Web chat support accessibility standard
None or don’t know
How the web chat support is accessible
Contact our support team via live chat, and engage in conversations with SOC analysts about specific security events.
Web chat accessibility testing
N/A
Support levels
With our Managed SIEM service, you will receive support from our Security Operations Centre (SOC) team 24/7/365. You will also have access to a dedicated Customer Success representative that can assist with general enquiries and support. We do not charge extra for support.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
None

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
British Assessment Bureau
ISO/IEC 27001 accreditation date
27/10/2023
What the ISO/IEC 27001 doesn’t cover
N/A
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
Yes
Who accredited the PCI DSS certification
One Compliance Cyber Ltd
PCI DSS accreditation date
28/03/2024
What the PCI DSS doesn’t cover
Only our Managed SOC is certified as PCI Compliant.
Cyber essentials
No
Cyber essentials plus
No
Other security certifications
Yes
Any other security certifications
ISO 9001:2015

Social Value

Social Value

Social Value

Wellbeing

Wellbeing

We offer several perks to our staff, one being a wellness programme consisting of mediation, yoga, pilates, workouts, sleep stories and wellness webinars. Another benefit is our comprehensive private medical insurance. Our healthcare covers mental health including counselling, cancer, dental, optical cover, muscular support, and a Digital GP app where GP services are available around the clock. Employees are also entitled to a gym subsidy of 50% towards memberships encouraging fitness. This is promoted with all new starters and shared across the business as part of our quarterly updates and management training.

Wellbeing Wednesday is another initiative we recently launched where we arrange company webinars once per month on different wellbeing topics, including; Understanding & avoiding burnout, Nutrition 101, Work-life balance, Emotional intelligence, Building resilience, and Time management.

As a business we have adopted a hybrid working model, allowing individuals and teams to work where they feel most comfortable but at the same time encouraging teams to get together in the office for team bonding and social face to face events as we recognise this is important for general mental wellbeing. We operate a cycle to work scheme aimed at giving employees tax savings in purchasing bicycles to travel to work, promoting improving health and fitness, and becoming more energised and motivated.

All employees also have access to our EAP service which provides trusted support and advice through 24/7 confidential helpline, critical incident and trauma support, monthly wellbeing newsletters, and four free structured counselling sessions a year, helping our employees to work towards a solution and get back to normality as quickly as possible.

Pricing

Price
£10 to £50 a unit a month
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at jon.foley@defense.com. Tell them what format you need. It will help if you say what assistive technology you use.