VALCON GROUP UK LIMITED

Valcon's Master Data Management (MDM) Platform Full Implementation Service from Discovery to Live

Using Valcon's Data Delta methodology we provide services for the full Master Data Managment development lifecycle covering Vendor Selection, Discovery/Definition, Architecture/Design, Build, Test and Deploy. Additionally providing Health Checks and upgrades for existing implementations. We cover data Integration, DQ, fuzzy matching, Survivorship(Golden Record), APIs, workflows, dashboards, access control and Search.

Features

• Integration with operational systems through ETL or ESB
• Define and implement DQ rules to detect and fix issues
• Match and ingest standardisation data e.g. Addresses from external services
• Match and ingest enrichment data from externals sources e.g. D&B
• Configure fuzzy matching to detect source record linkages and duplicate
• Configure survivorship to build golden records for synchronising to source
• Provide ingest & consumption of Master Data Management through APIs
• Configure MDM platform to provide curate and remediate workflows
• Build dashboards to summarise data issues and workflow progress
• Setup controls to limit data access using role based control

Benefits

• Multi-domain, single view of customer, product, location, asset etc.
• Identification of duplicated records
• Identification and rectification of data quality issues
• Supports regulatory compliance, including GDPR and industry regulations
• Full traceability and audit of changes to master data
• Reduces costs by removing operational inefficiencies due to data issues
• Centralise management of reference data e.g. hierarchies, lookups
• Visual relationships between master entities
• Enrich you master entities with external data e.g. Experian
• Effectively manage and allocate remediation and curation tasks

£500 a unit

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at governmentopportunities.uk@valcon.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

542507066949217

Contact

Stuart McDonald
+44 (0)1795 415800
governmentopportunities.uk@valcon.com

Planning

• Planning service: Yes
• How the planning service works: We provide discovery, design and architecture services - details of which will be dependent on the specifics of the engagement. This will be on a case by case basis.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Training will be provided on an we-lead, lead- together, you-lead. This allows for effective hand over on the process of running the service.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: This is on a case by case basis however our managed services team has a vast amount of experience migrating customers between cloud hosting and cloud software services.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: We follow a rigorous process using best of breed tools to ensure our services meet the quality and performance requirements as agreed with the customer.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security incident management

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: Service constraints will be reviewed on a case by case basis depending on the customer's requirements.

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: Response times will depending on agreed SLAs. System monitored Monday-Friday, weekend support available at additional cost.; ; Standard SLAs for resolve incident:; Severity Level 1: 4 hours elapsed; Severity Level 2: 1 day; Severity Level 3: 5 day; Severity Level 4: 10 day
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AA or EN 301 549
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: No
• Support levels: Support is provided for the platform, data management tools and operational users (user support). A Technical Account Manager is provided.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Perry John Registrars
• ISO/IEC 27001 accreditation date: 22/12/2023
• What the ISO/IEC 27001 doesn’t cover: The following is in scope: "Data, Technology and Consulting Capabilities in Addition of our Business Support Function in Accordance with the SOA". Anything not stated above is out of scope. We can provide the SOA if required.
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Valcon's Environmental Policy and Procedure is documented in the Employee Handbook. This document details the environmental policy that we employ to reduce any deleterious effect we may have on the environment. - We conduct business in a manner which, as far as possible, has minimal adverse effects on the environment. - We will maintain an awareness of all legislation, regulations and codes of practice on environmental matters and take all reasonable actions to comply with them. - We will, where viable and consistent with its clients and expectations, use materials and products from sustainable sources. - We will maintain an open communication environment whereby all we can all actively participate in minimising adverse effects on the environment. Valcon Group UK are a professional service organisation, with low carbon outputs, we encourage colleagues to minimise their footprint through the use of public transport. Valcon Group UK has recently renewed its CSR Strategy for the FY24 which includes its further commitment to Carbon Reduction. We have engaged Carbon Managers Ltd to undertook a Carbon Footprint Report for the FY 2021 with a Decarbonisation Plan for FY 24+. In addition, Valcon has signed up to the United Nations Global Compact.

  Covid-19 recovery

  Covid-19 has affected everyone across our communities; it appears that the worst of the impact is over and the United Kingdom and global economies are opening up. To help local communities manage and recover from the impacts of COVID-19 Valcon have created employment and re-training opportunities. Valcon encourage our staff, suppliers and customers to support our communities where possible. We have several initiatives and tools to support staff with the impact of the COVID-19 pandemic. Mental health support is available at all times to all of our staff and their families through our wellbeing provision, and where required we have programmes in place to tailor a gradual return to health and work following illness. Valcon has had a flexible and remote/hybrid working philosophy in place before the Covid pandemic, and therefore our working practices have not had to adapt too much, but of course there are policies to support COVID-19 recovery to reduce demand on health and care services.

  Tackling economic inequality

  It is our policy to ensure equality of opportunity for all job applicants and to select people for employment on the basis of their individual skills, abilities, experience, knowledge and, where appropriate, qualifications and training. In line with the Equality Act 2010 we are committed to promoting equal opportunities and do not discriminate on the grounds of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex or sexual orientation. We specifically have a Recruitment of ex-offenders policy; the aim of this policy is to state our approach towards employing people who have criminal convictions to ensure fair and equal treatment. Valcon undertakes not to discriminate unfairly against any job applicant who has declared a conviction or where a conviction has been identified through a criminal record check.

  Equal opportunity

  Equal Opportunities Policy and Procedure - We are committed to promoting equal opportunities in employment, in line with the Equality Act 2010. You and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex or sexual orientation (protected characteristics). Recruiting, selecting and developing the right people is significantly important to the success of Valcon. It is our policy to select people for employment, develop and promote people on the basis of their individual skills, abilities, experience, knowledge and, where appropriate, qualifications and training and in so doing to ensure equality of opportunity for all job and career paths.

  Wellbeing

  Valcon has a range of Wellbeing programmes in place and recognising the criticality and benefits of a healthy and supported workforce. These programmes include a 24/7 Employee Assistance programme, Mental Health First Aiders and Professional speaker sessions on mental health awareness. In the new model of home and hybrid working since 2020, various initiatives have been created to maintain and improve both mental and physical health when working remotely. This had included the setting up of desk yoga, mystery coffee meetups to allow colleagues to make sure they are taking break from the new working model and stay connected with each other. Additional Valcon invests in its people helping them to improve their skills and professional careers attaining the Investor In People level Silver.

Pricing

• Price: £500 a unit
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at governmentopportunities.uk@valcon.com. Tell them what format you need. It will help if you say what assistive technology you use.