BlueFort Security Ltd

Orca Security

Provides a Cloud-Native zero-touch approach to cloud security. Operates a patent-pending “SideScanning” technology, which delivers 100% security visibility and coverage across customer’s entire cloud environment. Utilizes a context engine combining workload and cloud configuration details to build a unified data model and visual map of all cloud based critical assets

Features

• Cloud Security
• Cloud Security Posture Management
• Workload and Application Cloud Assets protection
• Cloud Security Posture Management
• Container Security
• Cloud Identity & Entitlement Management

Benefits

• Provides 100% visibility on Cloud estate
• Prioritizes critical alerts
• Built in compliance for CI-DSS, CIS Benchmarks, SOC2, PSD2, GDPR,
• Built in compliance for NIST, GDPR, HIPA

£220 to £350 a virtual machine a year

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Dave.Henderson@bluefort.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

543344691363189

Contact

David Henderson
01252 917000
Dave.Henderson@bluefort.com

Service scope

• Software add-on or extension: No
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Hybrid cloud
• Service constraints: N/A
• System requirements:
  • Cloud hosted workloads
  • Standard Secure Management Browser

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Dependent upon service level -Available upon request.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: No
• Onsite support: No
• Support levels: A range of support options ranging from 8x5 - 24 x 7 escalation and inclusive Customer Success Managers. Further details available upon request.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Fast start remote onboarding, training, handover and documentation,.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: Available upon request.
• End-of-contract process: Available upon request.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: No
• Designed for use on mobile devices: No
• Service interface: No
• User support accessibility: None or don’t know
• API: No
• Customisation available: Yes
• Description of customisation: Assets under management and associated reporting.Available upon request.

Scaling

• Independence of resources: Details of secure architecture available upon request.

Analytics

• Service usage metrics: Yes
• Metrics types: Available upon request.
• Reporting types: Reports on request

Resellers

• Supplier type: Reseller (no extras)
• Organisation whose services are being resold: Orca Security

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
• User control over data storage and processing locations: Yes
• Datacentre security standards: Supplier-defined controls
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest: Other
• Other data at rest protection approach: Available upon request.
• Data sanitisation process: No
• Equipment disposal approach: A third-party destruction service

Data importing and exporting

• Data export approach: Request end of service report.
• Data export formats: Other
• Other data export formats: Text
• Data import formats:
  • CSV
  • Other
• Other data import formats: Text

Data-in-transit protection

• Data protection between buyer and supplier networks: Other
• Other protection between networks: Available upon request.
• Data protection within supplier network: Other
• Other protection within supplier network: Available upon request.

Availability and resilience

• Guaranteed availability: Between 99.0% – 99.9% (inclusive) Availability= 10% Service credit per month; Less than 99.0% Availability= 20% Service credit per month
• Approach to resilience: Secure Architecture information available upon request.
• Outage reporting: Email Alerts

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Username or password
  • Other
• Other user authentication: Available upon request.
• Access restrictions in management interfaces and support channels: Available upon request.
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Username or password

Audit information for users

• Access to user activity audit information: Users contact the support team to get audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Ukas
• ISO/IEC 27001 accreditation date: 2019
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: No
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: Available upon request.

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Available upon request.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Available upon request.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Available upon request.
• Incident management type: Supplier-defined controls
• Incident management approach: Available upon request.

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Tackling economic inequality

  Through partnering with BlueFort, you will be actively supporting the creation of employment and training opportunities designed to help address the shortage of cyber security skills within the UK. Each additional contract provides a new opportunity for BlueFort to:; • Increase the amount of specialist cyber security roles within the business. Over 80% of our current workforce are in specialist cyber security roles. In line with our own growth plan, our target is to increase the amount of specialist roles by 50% by 2028. ; • Encourage the uptake of cyber security careers for school leavers and undergraduates. We commit to partnering with local schools and higher educational institutions. Our target is to offer 4 industry placements per year from 2025. ; In addition to the above, BlueFort’s service also actively supports the creation of diverse supply chains. We partner with a wide variety of specialist technology vendors and contractors to deliver our service. Each contract provides additional opportunities for new businesses, start-ups, and SMEs within the cyber security sector to grow and continue to innovate. ; • We support innovation and disruptive technologies. Our solution portfolio is continuously updated and reviewed.

  Equal opportunity

  BlueFort are actively working towards improving workforce inequality. Women and minorities are for example currently underrepresented within the cyber security industry. For example, fewer than 25% of cyber security professionals currently come from minority backgrounds. Each additional contract provides a new opportunity for BlueFort to work towards achieving our equal opportunities targets. We are currently: ; • Working with local educational institutions to promote the uptake of STEM qualifications amongst underrepresented groups. We commit to providing key staff to attend National Careers Week events at local educational institutions, with the aim to raise awareness of the benefits of work within the industry. ; • Working to increase the number of women in cyber security roles within the business. Our target is to increase the number of women in specialist roles by 75% by 2028. In order to remove key barriers, BlueFort have committed to ensure that all roles continue to be able to be worked remotely, that we continue to implement fair compensation practices, and that we offer enhanced family friendly benefits (including occupational family leave arrangements). ; • Our Equal Opportunities and Respect at Work Policy confirms our commitment to eliminating discrimination, victimisation, harassment (as defined by the Equality Act 2010) and bullying. Our Diversity and Inclusion Policy outlines our expectations of employees in their behaviours to others. To underline our commitment to equality, we have a dedicated Equality Complaints Procedure, designed to deal with such complaints in a way that makes all individuals, including those from minority groups, feel more comfortable raising concerns.

  Wellbeing

  BlueFort takes the health and wellbeing of its workforce seriously. We provide a range of wellbeing benefits and aim to treat employees who are sick with dignity and respect, providing support, and (if appropriate and practicable) workplace adjustments that may assist that individual to continue productive employment with the Company. BlueFort currently partner with Vitality to support our goal to build a healthier and happier workforce. Via Vitality Private Medical Insurance and Vitality at Work Business, we provide staff with a comprehensive health and wellbeing service offering that helps to address some of the leading causes of workplace absence, as well as offering many proven health and wellbeing benefits (including GP consultations and mental health treatment, including Cognitive Behavioural Therapy and counselling).

Pricing

• Price: £220 to £350 a virtual machine a year
• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: A full poc for up to 3 days for discovery with a full report available after. this can also be converted to a full license.

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Dave.Henderson@bluefort.com. Tell them what format you need. It will help if you say what assistive technology you use.