Program Framework

Power Framework for Planner

Power Framework for Planner is built around Microsoft’s new Planner scheduling and work management tool, extending it to consolidate all your projects in the Microsoft cloud. It is a highly configurable starter solution for project portfolio management, with services and support wrapped into the offering.

Features

• Supports full project life cycle, from idea to benefits realisation
• Simple financial controls at portfolio, programme and project level
• Resource demand and capacity planning
• Manage risks, issues, benefits
• Rich reporting out of the box with Power BI
• Easily create your own reports using data model provided
• Automate approvals, alerts and integrations

Benefits

• Provides visibility and governance across all your portfolios and teams
• Inspires collaborative working through Microsoft Teams integration
• Improves visibility for all with comprehensive reporting
• Transforms your PMO enabling your team to work more efficiently
• Efficient Demand Management, Portfolio governance, Risk & Issue Management
• Easy to use and rapidly deployed

£4,800 an instance a year

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gero.renker@programframework.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

543812839975440

Contact

Gero Renker
020 39347205
gero.renker@programframework.com

Service scope

• Software add-on or extension: Yes
• What software services is the service an extension to: Microsoft Power Apps
• Cloud deployment model: Public cloud
• Service constraints: None
• System requirements:
  • Microsoft Planner
  • Power BI
  • Power Automate
  • Integrates with Teams

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Response to a support request on the online helpdesk system occurs within 30 minutes with an email reply with a ticket number.; ; Response times:; ; Severity 1 - Major functionality loss impacting many or all users - 4 business hours; ; Severity 2 - Minor functionality loss impacting few or no users - 16 business hours; ; Severity 3 - - No functionality loss impacting any users - 4 business days
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: Response to a support request on the online helpdesk system occurs within 30 minutes with an email reply with a ticket number. ; ; Response times: ; ; Severity 1 - Major functionality loss impacting many or all users - 4 business hours ; ; Severity 2 - Minor functionality loss impacting few or no users - 16 business hours ; ; Severity 3 - - No functionality loss impacting any users - 4 business days
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Using our QuickStart process, we run a workshop to determine their portfolio business processes and issues, and configure the solution to match the organisation's needs, and provide online support and guidance.
• Service documentation: Yes
• Documentation formats: PDF
• End-of-contract data extraction: The data will be stored in the user's own Microsoft Cloud tenant.
• End-of-contract process: At the end of the contract term, the customer will be obliged to remove the application.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: Yes
• Compatible operating systems:
  • Android
  • IOS
  • Windows
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Using standard Microsoft mobile apps interfaces, e.g. for Power Apps, Teams, Power BI
• Service interface: No
• User support accessibility: None or don’t know
• API: Yes
• What users can and can't do using the API: Standard APIs provided by Microsoft for Power Platform services, in particular Dataverse
• API documentation: No
• API sandbox or test environment: No
• Customisation available: Yes
• Description of customisation: Will be configured and customised upon implementation. ; Built with Power Platform tools, the customisation options are unlimited.

Scaling

• Independence of resources: Operates in user's own Microsoft Cloud tenant. Scalability is built in.

Analytics

• Service usage metrics: Yes
• Metrics types: The solution uses the generic Microsoft Cloud analytics for service usage.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: Yes
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest: Physical access control, complying with CSA CCM v3.0
• Data sanitisation process: Yes
• Data sanitisation type: Deleted data can’t be directly accessed
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

• Data export approach: The data can be easily exported into Excel.
• Data export formats: CSV
• Data import formats: CSV

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: 99.9% availability, assured by Microsoft cloud platform
• Approach to resilience: Available on request from Microsoft
• Outage reporting: Standard Microsoft 365 service dashboard

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • 2-factor authentication
  • Username or password
• Access restrictions in management interfaces and support channels: Internal controls for designated managers
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: At least 12 months

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Citation ISO Certification Limited
• ISO/IEC 27001 accreditation date: 17/03/2023
• What the ISO/IEC 27001 doesn’t cover: None
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: Yes
• Any other security certifications: Microsoft has CSA Star Certification

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards:
  • CSA CCM version 3.0
  • ISO/IEC 27001
• Information security policies and processes: As per Microsoft cloud platform standards.

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Change management documentation and processes optional and differ by customer; we adapt to the customer's requirement
• Vulnerability management type: Undisclosed
• Vulnerability management approach: As per Microsoft cloud platform standards.
• Protective monitoring type: Undisclosed
• Protective monitoring approach: As per Microsoft cloud platform standards.
• Incident management type: Undisclosed
• Incident management approach: As per Microsoft cloud platform standards.

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  Fighting climate change

  Fighting climate change

  Supports remote working through modern cloud solutions, reducing CO2 footprint by replacing on premise hardward

Pricing

• Price: £4,800 an instance a year
• Discount for educational organisations: No
• Free trial available: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gero.renker@programframework.com. Tell them what format you need. It will help if you say what assistive technology you use.