WATERSTONS LIMITED
Advisory Services
Whether you’re preparing to scale, or looking to improve processes and unlock efficiencies, our team of business consultants provides a fresh perspective; helping the Education, Social Housing and Manufacturing sectors see new opportunities and act on them effectively.
Our services include Business Consulting, Project and Programme Management, Mergers & Acquisitions.
Features
- System Selection and Procurement
- Business Process Mapping & Application Optimisation
- Digital & IT Strategy Roadmaps
- Business Analysis & Requirements Gathering
- IT, Technology, Digital Audit, Certification & Reviews
- Interim leadership support
- ITSM Consultancy & Delivery - JIRA Atlassian
- Change Management
- ISO9001, 14001, 27001 Consultancy
- Sustainability Consulting - ISO14001, Carbon Accounting
Benefits
- Generate and scale business value
- Adapt your business strategy to prepare for risk and uncertainty.
- Get more from existing technology and identify where to invest.
- Futureproof your organisation
- Plan, build and manage the best cloud solution
- Develop your people and culture
- Flexibility & agility to respond to changing markets
- Respond to business and IT challenges
- Higher Education & Social Housing expertise
Pricing
£875 to £1,875 a unit a day
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at tender@waterstons.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
5 4 3 8 5 6 9 3 2 5 7 4 8 9 4
Contact
WATERSTONS LIMITED
Colin Speirs
Telephone: 0345 094 0945
Email: tender@waterstons.com
Planning
- Planning service
- No
Training
- Training service provided
- No
Setup and migration
- Setup or migration service available
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security risk management
- Security design
- Cyber security consultancy
- Security testing
- Security incident management
- Security audit services
- Other
- Other security services
-
- ISO 27001 Implementation Consultancy
- GDPR and Data Protection Consultancy
- Cyber Essentials and Cyber Essentials Plus
- Security Manager as a Service
- Security Training and Awareness
- Network Attack Simulation and Vulnerability Assessments
- Security Programme Management
- Phishing Simulation
- Managed Cyber Security Services
- Business Continuity and Cyber Resilience
- Certified security testers
- Yes
- Security testing certifications
-
- CREST
- Other
- Other security testing certifications
-
- Cyber Essentials & Cyber Essentials PLUS Assessors
- Certified Information Systems Security Professionals (CISSP)
- Certified in Information Security Management Principles (CISMP)
- Certified Information Security Managers (CISM)
- NCSC-Certified Board-Level and SIRO Trainers
- ISO 27001 Lead Auditors & Implementors
- PCI-DSS Assessors
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- There are no known constraints. We work with our clients to provide a Bespoke Service that meets their individual needs.
User support
- Email or online ticketing support
- No
- Phone support
- No
- Web chat support
- No
- Support levels
-
Our support levels are bespoke to the client’s requirements. We provide proactive and reactive in hours support and reactive out of hours support. The support levels provided can vary from basic third level escalation all the way to a fully outsourced and managed service.
Costing is based on the individual requirements of the client and is reviewed on a bi-annual basis to ensure it continues to be fit for purpose.
At additional cost, we provide a reactive out of hours service for urgent incidents. This is handled on a charge-per-call basis. A retainer can be paid on a monthly basis which reduces the charge-per-call out.
Clients are allocated an Account Manager who is relationship touch point and escalation path. The Account Manager will ensure that there is regular contact with the client and ensures that the service provision is suitable and that the client is satisfied.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- British Standards Institute
- ISO/IEC 27001 accreditation date
- 01/10/2023
- What the ISO/IEC 27001 doesn’t cover
- Waterstons Information Security Management System (ISMS) covers all Waterston’s people, processes and technical systems worldwide in line with Statement of applicability Version 1.8 dated 16/11/2021.
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- Yes
- Any other security certifications
-
- CREST SOC Certified
- CREST Penetration Testing
- NCSC Assured Cyber Consultancy
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
Waterstons are committed to working towards a net zero position with Carbon Emissions. This is to ensure we can play our role in contributing to the statutory target set by the Climate Change Act 2008 for at least a 100% reduction in UK greenhouse gas emissions by 2050 (compared to 1990 levels).
We will do this by:
• Reducing our impact due to transport and travel.
• Ensuring we offer virtual meetings and events over in person where appropriate.
• Considering carbon offsetting options.
• Ensuring in person events are near public transport links
• Utilizing electric pool vehicles where practical
PPN 06/21
We have measured our baseline carbon emissions report in line with the Cabinet Office Procurement Policy Note (PPN 06/21).
Environmental Working Group
We have an established Environmental working Group within Waterstons to accelerate our journey to Net Zero. The group meets regularly to discuss and deliver sustainability strategy, initiatives, insight and awareness for the wider business and our clients.Tackling economic inequality
At Waterstons we recognise and support the principles of the UK Governments Social Value Model and in particular the measures businesses like ours can take to improve economic, social, and environmental wellbeing to tackle economic inequality in the UK. As we endeavour to continually improve economic equality in our organisation we measure and monitor the effect that our initiatives have on our business, our clients and wider communities we work in.
As an organisation operating in a vibrant and rapidly expanding sector, we employ a range of activities to encourage people from a wide range of economic backgrounds and underrepresented in the workforce to consider a career in IT with Waterstons. They include
Creating Opportunities through our Business Growth
Supporting Young People into Employment
Investing in Education & Training
Supporting Apprenticeships
Investing in Schools & Educational Establishments
Volunteering
Donating & FundraisingEqual opportunity
We are committed to delivering on our Diversity, Equality & Inclusion (DEI) strategy and are serious about the work we are doing to be recognised as an inclusive, customer focussed organisation, both inside and out. Waterstons adheres to the Equality Act 2010 and take all reasonable steps to provide a safe and healthy working environment which is free from harassment, in which all employees are treated with dignity and respect.
Our aim is to ensure that our workforce is truly representative of all sections of society and the local community in which we work. It is our commitment to our people, to ensure everyone feels comfortable, respected, and included at all times. Our people are supported and encouraged to develop to their full potential, and we provide meaningful opportunities for our people to develop their understanding. Our policy aims to protect employees from discrimination, harassment, and bullying by affirming our commitment and to enable us to assess, review and improve.
Equality is not about treating everyone the same; it is about ensuring that access to opportunities is available to all by taking account of people’s differing needs and capabilities.
Diversity is about recognising and valuing differences through inclusion, regardless of age, disability, gender, racial origin, religion, belief, sexual orientation, commitments outside of work, part-time or shift work, language, union activity, HIV status, perspectives, opinions and person value. This is not an exhaustive list and is intended to outline the protected characteristics of an individual as a minimum.Wellbeing
At Waterstons we have a dedicated Wellbeing team supported by a site on the company intranet. The team and site offers access to a range of services and resources which supports our commitment to employee wellbeing.
This includes:
• Employee Assistance Programme – Employees have access to a confidential 24/7/365 employee assistance programme offering advice on health & wellbeing issues and information & support on personal legal and financial matters
• Private Healthcare Cover – This is provided as standard to all Waterston employees
• Dental Scheme
• Eye tests & glasses
• Life Assurance Cover
• Unlimited Annual Leave to support a positive work/life balance
• Family Friendly Leave – We operate a flexible approach to all types of family leave including maternity, paternity, adoption or shared parental leave.
• Flexible Working – We’re proud to operate flexible and agile working as the norm
• Life Assurance
• Company Sick Pay
• Free Fruit & Snacks
• Annual season ticket loan
Pricing
- Price
- £875 to £1,875 a unit a day
- Discount for educational organisations
- Yes
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at tender@waterstons.com.
Tell them what format you need. It will help if you say what assistive technology you use.