BDQ

Test Case and QA Management Solutions

BDQ supports customers in deploying test case and QA management solutions and automated testing using industry leading products by vendors such as Atlassian Jira, SmartBear, Zephyr Squad, Zephyr Scale, Optimizary, QMetry and others.

Features

• SmartBear's Zephyr for Jira provides powerful, flexible test management
• ReadyAPI automates functional and security testing against APIs
• TestComplete - automated UI testing for desktop, web, and mobile.
• Reliable scripted and scriptless techniques provide UI testing flexibility.
• Optimizory vREST automates REST API testing
• Optimizory RMsis - requirements management for Jira

Benefits

• Cut down on expensive manual testing.
• Ideal if you need a reliable way of testing APIs.
• Test UI's automatically, for more repeatable results.
• Test REST APIs from within the CI/CD delivery pipeline
• Have full traceability from requirements to test cases
• Coordinate with a large number of UAT testers

£160 a unit an hour

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at enquiries@bdq.cloud. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

544278921190820

Contact

Dominic Bush
+44 (0)844 8265 236
enquiries@bdq.cloud

Planning

• Planning service: Yes
• How the planning service works: As a SmartBear partner, BDQ provides licenses, consultancy and support for their products. We provide implementation, training and configuration servies, so that you can get the very best from the service.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with: SmartBear Zephyr

Training

• Training service provided: Yes
• How the training service works: As part of any implementation we can provide a package of training to ensure your user rollout gets off the best possible start.
• Training is tied to specific services: Yes
• Services the training service works with: SmartBear Zephyr

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: As part of the implementation, BDQ can provide services to support migrating from test management platforms.
• Setup or migration service is for specific cloud services: Yes
• List of supported services: SmartBear Zephyr

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: SmartBear has been named a Leader in the 2018 Gartner Magic Quadrant for Software Test Automation. As a partner, BDQ can help your organisation get up and running with SmartBear's products, including Zephyr.

Security testing

• Security services: Yes
• Security services type: Other
• Other security services:
  • Permissions audit
  • Implementing permissions schemes based on user requirements

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: Atlassian Support from BDQ - an Atlassian Solution Partner - provides flexible consultancy and support for Atlassian's Jira Software, Jira Service Management and Confluence products. It's like having a virtual Atlassian Certified administrator available. ; Fixed Price Projects, T&M or Annual banks of Enhancement Hours gives you the solution you need.

Service scope

• Service constraints: In order for the service to operate correctly, SmartBear's software must be configured following their best practice recommendations. BDQ will work with your IT and Development teams to ensure that the rollout proceeds smoothly.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Monday - Friday 9am - 5pm. Our response time is between 4 hours and 2 days depending on the severity of the issue. Out of hours support is available at additional cost.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AA or EN 301 549
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Web chat
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: Web chat support is available via Microsoft Teams or Zoom.
• Web chat accessibility testing: None.
• Support levels: We provide on-demand support to customers requiring assistance, via Cloud Support Engineers and Technical Account Managers. Please see our pricing document for more detail about the costs associated with our different levels of support.

Resellers

• Supplier type: Reseller providing extra support
• Organisation whose services are being resold: SmartBear Zephyr

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  Equal opportunity

  Equal opportunity

  Reduce the Disability Employment Gap; At BDQ, we believe in harnessing the power of technology to create a more inclusive world. Our commitment to equal opportunity is at the forefront of our mission, as we strive to reduce the disability employment gap. By providing innovative cloud services, we enable companies of all sizes to collaborate effectively, regardless of geographical barriers or physical limitations.; ; Our remote-first approach ensures that talented individuals with disabilities can contribute their skills in a flexible and supportive environment. We are dedicated to building a diverse workforce that reflects the communities we serve, fostering a culture of acceptance and empowerment.; ; Through our services, we not only enhance productivity and efficiency for our clients but also champion the cause of accessibility in the workplace. We are proud to be a catalyst for change, advocating for equal access to employment opportunities and supporting our clients in their journey to become more inclusive employers.; ; Together, we can create a world where every individual has the chance to thrive professionally, making the digital space a level playing field for all. BDQ is not just about connecting businesses; it's about connecting people and making a positive impact on society. This is our pledge to social value – to bridge gaps, to inspire, and to transform the future of work.

Pricing

• Price: £160 a unit an hour
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at enquiries@bdq.cloud. Tell them what format you need. It will help if you say what assistive technology you use.