User Vision
Accessibility Audit
We evaluate your digital service against Web Content Accessibility Guidelines (WGAG) 2.2, using automated and manual testing, assistive technologies, and, if needed, users with lived experience of disability. Our reporting delivers actionable insights into accessibility barriers and detailed code-level recommendations to ensure your service supports all users effectively.
Features
- Accessibility audit against WCAG 2.2 on desktop, mobile, tablets, kiosks
- Automated testing used industry leading tools to capture accessibility barriers
- Manually checks of the website code for accessibility barriers
- Assistive technologies are used to highlight accessibility barriers
- Optional Testing with users with lived experience of disability
- Can be conducted at any development stage, and retested
- Services can be audited to Level A, AA and AAA
- We highlight accessibility barriers and provide actionable recommendations
- Audit includes, colour contrast, PDF, ARIA, HTML, CSS and Javascript
- Present our findings from our audit to your team
Benefits
- Highlights where the service is accessible and where barriers exist
- Actionable code based recommendations means simple implementation
- Helps ensure your website meets accessibility guidelines
- Provides a clear report on conformance against accessibility standards
- Report output can be integrated into your development backlog
- Highlights how to make improvements to meet accessibility standards
- Visually represents WCAG conformance for accessibility management
- Removing barriers that can exclude people from using your service
- Real-world accessibility insights from disabled users enhance usability outcomes
- GDS compliant Accessibility Statement with detailed information on accessibility conformity
Pricing
£650 to £1,300 a unit a day
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at chris@uservision.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
5 4 6 1 3 0 2 9 1 5 4 8 2 2 2
Contact
User Vision
Chris Rourke
Telephone: 0131 225 0851
Email: chris@uservision.co.uk
Planning
- Planning service
- No
Training
- Training service provided
- No
Setup and migration
- Setup or migration service available
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- No
User support
- Email or online ticketing support
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- We provide project level support throughout the lifecycle of a project.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Baseline Personnel Security Standard (BPSS)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
User Vision is aware of the environmental impact of business operations and aim to minimise our carbon footprint through practical steps. These include:
• Low carbon travel – we normally travel by train rather than flying.
• Setting goals for our own carbon emissions through our ‘Earth Vision’ strategy. We perform an annual Carbon Footprint assessment for our HQ. Our plan includes:
1) our team mainly working remotely and encouraging travel to work on foot, on bike or via public transport
2) low wattage lighting which is only used when needed and minimising electricity consumption (e.g., powering down computer equipment overnight and weekends)
3) team members use laptops rather than PC’s since they are 80% more efficient
4) donating all old electricals to schools/charities where possible or, recycling as much of the equipment as possible
5) recycling all glass, cardboard, paper & plastics
• Being aware and raising awareness of Digital Waste. We are leaders in the effort to bridge from User Experience into Earth Experience, educating the public and clients about the impact that digital operations have on carbon emissions. We deliver client and conference presentations on the theme of how UX professionals can reduce this impact by advocating for smaller size pages, more efficient image formats and better digital designs.
• Creating an innovative audit service to help clients examine their own Digital Waste impact and know how to address opportunities through various means such as reducing the page weight on their website and assessing their web hosting providers. Digital operations, such as the sharing of data and storage of digital files, requires vast server capacity and therefore electricity. We have spoken at conferences about better UX plays a beneficial role. Our talks can be seen here: https://www.slideshare.net/uservision/do-ux-designers-have-a-role-in-reducing-digital-waste.Covid-19 recovery
COVID-19 has exacerbated existing economic and social challenges, while also creating many new ones. From the start of the pandemic, we sought to aid the recovery of our business, communities and the economies by developing new ways of working, and supporting our staff, clients and others affected by the virus.
To minimise risk, staff were encouraged to work from home for most of the past 2 years. User Vision is returning to a hybrid pattern with most staff in the office 2 days a week and 3 days at home. These days are split over 2 teams, to reduce the number of staff in the office at once. A deep clean and thorough Covid risk assessments were done before staff returned to the office. Masks & hand sanitiser are available throughout the office and our Office Manager updates staff with all Covid rule changes. Staff voluntarily update the office manager with their vaccination status and their staff records updated.
Our room hire facilities have also changed as a result of Covid, with more open space within rooms, sanitizer available, rooms cleaned between sessions and a free streaming service to clients as some still may not want to travel or sit in an enclosed room.
Finally, to apply our expertise to the fight against Covid, for any projects that are related to Covid-19, we will offer our services at half rate. We are proud to have applied our accessibility expertise on an NHS project to improve the accessibility of the online Covid test booking process for people with disabilities in the early stages of the pandemic.Tackling economic inequality
We have always believed that a business has an important social purpose, and we are proud to have worked with clients on the front line of this such as Citizens Advice Scotland and several charities. Wherever possible we seek to lower the unequal distribution of income and opportunity between different groups in society.
We have offered mentoring for students and recent graduates to give them the important work experience that will help them make a solid start on their careers. Our active engagement of the community of people with disabilities in our usability testing is also having a positive effect.Equal opportunity
At User Vision we have built an inclusive workplace where everyone is ambitious for disabled people and people with long-term health conditions, and where people understand the important relationship between health, work, and disability.
User Vision is committed to active Equal Opportunities and Fair Treatment policies, from recruitment and selection through to training and development, appraisal, promotion and finally to retirement. It is in our policies to promote an environment free from discrimination, harassment, and victimisation. All Employees are treated equally, regardless of sex, race, disability, age, gender reassignment, sexual orientation, marriage and civil partnership, pregnancy and maternity, religion or belief. All decisions relating to employment practice are free from bias and based upon work-related criteria and individual merit.
User Vision is an Equal Opportunities Employer and as such does not discriminate against any employee because of a ‘protected characteristic’. This especially applies to recruitment and selection. We ensure that our policy is circulated to any agencies assisting in recruitment and a copy of our policy is available for all employees and made known to all applicants for employment. We extend the policy communication to all private contractors reminding them of their responsibilities towards the equality of opportunity.Wellbeing
Health and wellbeing are essential for a thriving business. User Vision has a wellness programme geared to encouraging vitality, a healthy quality of life, and a positive working environment in which people thrive. We aim to be proactive, to give employees awareness, education, and support to successfully function at work and at home, free from factors which may negatively impact upon their health.
As part of this, our staff have private medical health insurance through Vitality Health and Life Insurance which includes support and counselling for mental health as well as physical health. Staff are also encouraged to use all their holidays up each year and take rest breaks evenly throughout the year. Our standard the working day has been extended to allow staff if and when needed to take time off for a walk, coffee, childcare- anything that they need to help their own wellbeing without worrying about the hours being worked that day. We also have team away days which involve a fun event, with food & drinks- a day out of the office. And because laughter is often the best medicine, we host our Edinburgh Festival evenings every year, and various other social nights throughout the year.
Pricing
- Price
- £650 to £1,300 a unit a day
- Discount for educational organisations
- Yes
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at chris@uservision.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.