SAFE 2 DRIVE SOLUTIONS LIMITED

Safe2Drive - Driving Licence Checking, Grey Fleet, Driver E Training Modules

UK driving licence checking and reporting solution that provides online status, entitlement, and conviction data for UK licence holders using the DVLA ADD service. For professional drivers, it returns CPC and tacho-card dates. Clients access their portal 24/7. The speed of a check response is immediate. A fully managed service.

Features

• UK Electronic Licence Checks
• Live UK GDPR Online Driver Licence Response
• ISO27001 Accredited - Security Management Certification
• Connected Directly to the ADD DVLA database
• Automated driver licence rechecks according to risk & frequency
• Immediate & upcoming driver licence warnings dashboard and email
• Driver licence risk scores
• Changes of licence since previous check & history
• Foreign & Northern Irish Licence Verification
• Driver App & Grey Fleet Service & Management

Benefits

• Real-time driver licence dashboards for real-time insights
• A comprehensive system that provides a user friendly interface
• Supports UK GDPR data retention and deletion policy
• Instant Self Driving Licence Check Facility
• Immediate Electronic Boarding of Client Driver Data
• Multi User & Location Licence included in costs
• Reduced admin by automated rechecks reduces workload & errors
• Secure & encrypted driver data hosted in MS Azure Cloud
• System API - Free Mobile Applications - IOS & Android
• Email Alerts - Flags immediate actions to management & drivers

• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@safe2drive.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

546580219450771

Contact

Allan Gibbons | Sinead Moy | Scott McLennan
0141 260 7272
sales@safe2drive.co.uk

About your service

• Service categories:

  Applications

  Production and operations

  Service industry and public sector operations

  • Healthcare
  • Education
  • Public Order and Safety
  • Police
  • Defence
  • Social Security Administration
  • Adult Social Care
  • Children's Social Care
• Multi cloud support: No

Service scope

• Software add-on or extension: Yes
• What software services is the service an extension to: Online Profiling and E-Training for drivers & all vehicles. The system combines high-definition video footage and still images & driver risk assessment. Fleet Academy is an online service providing businesses with legal guidance and resources needed to tackle occupational road risk. Up-to-date policy templates are ‘ready to use’.
• Cloud deployment model: Public cloud
• Service constraints: None
• System requirements:
  • No Special System Requirements
  • Client Internet Access

User support

• Email or online ticketing support: Yes
• Support response times: Immediately during business hours
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), 7 days a week
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: We provide an all Tier support to all clients inclusive in the cost for the service.; ; Tier 1 Basic help desk resolution and service desk delivery.; Tier 2 In-depth technical support.; Tier 3 Expert product and service support.; Tier 4 Outside support for problems not supported by the organisation.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: User documentation & online training (FOC) / onsite training (optional at a cost).
• Service documentation: Yes
• Documentation formats: PDF
• End-of-contract data extraction: For offboarding, we provide a simple CSV export of all driver data at no cost, supporting the GDPR principle of data portability. This guarantees clients can transfer data to other systems without restrictions or hidden fees.; Our processes follow strict data protection standards:; ; Data minimization: Only necessary fields are collected.; Portability and transparency: Clients maintain full control over their data.; Free access: No charges for data export.
• End-of-contract process: All client driver data is supplied at no additional cost.
• Documentation accessibility standard: None or don’t know
• How the documentation is accessible: Onboarding and Offboarding Data Accessibility; ; Safe2Drive Solutions ensures all onboarding and offboarding documentation is clear, secure, and UK GDPR compliant. Clients receive a Driver Data Import Spreadsheet (Excel/CSV) with predefined fields for essential details, enabling quick and accurate onboarding. Guidance materials are available via our secure portal for easy access.; For offboarding, we provide a simple CSV export of all driver data at no cost, supporting the GDPR principle of data portability. This guarantees clients can transfer data to other systems without restrictions or hidden fees.; Our processes follow strict data protection standards:; ; Data minimization: Only necessary fields are collected.; Portability and transparency: Clients maintain full control over their data.; Free access: No charges for data export.; ; This approach ensures smooth transitions, compliance, and client confidence in data handling.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: There is a specific mobile application for Safe2Drive that provides modified reporting and supports driver licence & grey fleet capability for managers and drivers. We support Android and Apple devices.
• Service interface: No
• User support accessibility: None or don’t know
• API: Yes
• What users can and can't do using the API: We provide users an API that is available to return all driver licence data points & vehicle data and facilitate driver permission. We provide access to the API, test account, and integration notes, along with the API key.
• API documentation: Yes
• API documentation formats: Open API (also known as Swagger)
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: The service can be customised, such as the User Hierarchy | User locations | Driver check frequencies | User defined filters & reporting. We also support white labelling/client-owned brand customisation.

Scaling

• Independence of resources: Real-time monitoring and dynamic load balancing distribute traffic evenly, while elastic scaling adds capacity during peak demand. This guarantees consistent performance and reliability regardless of other users’ activity.

Analytics

• Service usage metrics: Yes
• Metrics types: This is provided through the system audit trail and logins of the system users. This shows system utilisation as well as the dashboard providing all stats and priorities.
• Reporting types:
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request
• Resource tagging: No
• FOCUS resource tagging: No

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Baseline Personnel Security Standard (BPSS)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: No
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest:
  • Physical access control, complying with CSA CCM v4.0
  • Physical access control, complying with SSAE-18 / ISAE 3402
  • Encryption of all physical media
• Data sanitisation process: Yes
• Equipment disposal approach: A third-party destruction service
• Data sanitisation type: Deleted data can’t be directly accessed / Cryptographic Erasure

Data importing and exporting

• Data export approach: A simple press of a button within the client portal.
• Data export formats:
  • CSV
  • Other
• Other data export formats: PDF
• Data import formats: CSV

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

• Guaranteed availability: 99.5% SLA excluding notified downtime by MS Azure or the DVLA but in practice, service availability is far greater than this.
• Approach to resilience: The service is hosted in Tier 4 data centres (with 99,995% uptime, we can state that an Azure Datacentre exceeds the expectations of a tier 4 datacentre) located all within the UK, with an automated failover from the main data centre to the secondary data centre that replicates the service.
• Outage reporting: If an outage on our service happened, we would report the service status by email or via the public website.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Username or password
  • Other
• Other user authentication: A strong 12-character password should combine uppercase letters, lowercase letters, numbers, and special symbols in a way that avoids predictable patterns.
• Access restrictions in management interfaces and support channels: Access to management interfaces and support channels is strictly controlled through role-based permissions, ensuring users only have the privileges necessary for their responsibilities. Two-factor authentication (2FA) is enforced for all administrative access. Support interactions occur via encrypted, authenticated channels to protect sensitive data. All activities are logged and monitored for anomalies, with regular reviews to maintain compliance and detect unauthorised actions. The principle of least privilege is applied, and access rights are periodically audited to revoke unnecessary permissions. These measures collectively safeguard systems against unauthorised access and maintain the integrity of management and support operations.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Username or password

Audit information for users

• Access to user activity audit information: Users contact the support team to get audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: At least 12 months

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards:
  • ISO/IEC 27001
  • Other
• Other security governance standards: Cyber Essentials
• Information security policies and processes: ISO 27001:2022 security policies use internal auditors and an annual audit by an external certifying body.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: All hardware and hosting are provided under contract with Microsoft Azure. The development of services uses agile methodology, with software development and testing policies requiring security assessment and review.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Potential threats form part of software development policy and code testing and review. Annually, an authorised third party scans internal and hosted service vulnerabilities and conducts external system penetration tests. All patches and updates are managed centrally. Potential threats are monitored.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Service uses full Microsoft Security Suite and other logging and monitoring services that run continuously. Any high-level vulnerabilities or incidents will be responded to immediately as a matter of urgency in accordance to our ISO 27001 ISMS.
• Incident management type: Supplier-defined controls
• Incident management approach: Our ISO 27001:2022 policies cover incident management, and they are dealt with according to the nature of the incident. In the event of a data breach, they have a separate policy and notification process that are covered in the Data Breach Policy, again part of our ISO 27001 standard.
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: No
• Free trial available: Yes
• Description of free trial: Up to 10 UK electronic driving licence checks are to be used within 7 days.

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 10%
• Between £500,001 and £1,000,000: 15%
• Between £1,000,001 and £2,500,000: 17%
• Between £2,500,001 and £5,000,000: 18%
• Over £5,000,001: 20%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: The British Assessment Bureau
• ISO/IEC 27001 accreditation date: Friday 10 February 2023
• What the ISO/IEC 27001 doesn’t cover: Addons listed - Driver E-Training & Fleet Academy
• ISO 28000:2022 certification: No
• ISO 9001 certification: No
• Quality management systems (QMS): No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: 79aaffe1-59ed-4bd1-a6cd-4c755c9d09fb
• Cyber essentials plus: No
• Cyber Essentials Alternative: None of the criteria
• Other security certifications: Yes
• Any other security certifications: ISO/IEC 27001:2022

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Ensuring new workers are informed of their right to join a trade union
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
    • Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
    • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
    • Plans for positive actions with community groups.
    • Plans to respond flexibly and adapt approaches to community engagement and initiatives
    • Support for community-led initiatives relevant to the contract. Illustrative examples: improving transport links; reducing loneliness; helping with English language proficiency; and facilitating social mixing among people with different backgrounds

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Collection of the views and expertise of disabled people and their representative organisations on successfully supporting disabled employees or applicants
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Introducing transparency to pay and reward processes
    • Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
    • Understanding of issues relating to entering the contract workforce
    • Creation of outreach activities to create a pipeline of employees for the future contract delivery

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@safe2drive.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.