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Hunter Healthcare Resourcing Ltd

Waiting List Support and Improvement, Data Quality, RTT & PTL, Data Validation Support Services

Our service line for Data Quality and RTT enhances the quality of patient data within EPR Systems. Our solutions improve data validation processes through detecting/rectifying errors across various pathways/systems. Through improving system accuracy, we provide advanced analytics presenting meaningful actionable insights to end users, helping allocate services/reduce costs.

Features

  • Support process improvements to the accuracy of patient data
  • Data validation to identify which pathways require attention
  • Expert support and maintain statutory and mandatory reporting
  • Support an increased accuracy of reporting, RTT Validation Support Services
  • Advanced Analytics, Data Science & Data Engineering, Machine Learning
  • Advanced knowledge of the Secure Data Environment (SDE)
  • Enabling and supporting financial recovery and elective recovery
  • Clinical Coding Support, Review, Training and Auditing for Cloud systems
  • Maximise productivity and reduce workload and management pressure
  • Increase clinical capacity through efficiencies and prevent waste

Benefits

  • Value for money, cost effective solutions
  • Innovative and effective solutions and seamless integration
  • Strong track record supply to Private Sector and Public Sector
  • Extensive network of highly skilled technical Certified Specialists and Consultants
  • Extensive and thorough due diligence process for all Resources
  • Regular MI reporting, client engagement and service reviews
  • Managed Service Solutions and Services; strong focus on outcomes/deliverables
  • Subject matter experts and highly skilled consultants
  • Fixed price outcomes for specific projects and programme

Pricing

£475 to £2,000 a unit a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at thodges@hunter-healthcare.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

5 4 6 7 8 4 8 4 5 0 2 3 6 9 8

Contact

Hunter Healthcare Resourcing Ltd Tom Hodges
Telephone: 0207 935 4570
Email: thodges@hunter-healthcare.com

Planning

Planning service
Yes
How the planning service works
Hunter Healthcare's Cloud services specialists work with organisations to plan how enhance the quality of patient data within EPR Systems and improve validation processes.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
Hunter Healthcare's skilled network of training professionals deliver bespoke training that is tailored to the specific needs of the client's project, programme or cloud software solution.

Successful delivery of implementations and migrations is only half the story, the organisation must be able to adopt and optimise their new solution, training is a key component to enable this transition. Hunter Healthcare's specialist team of training consultants will develop bespoke training material, documentation and develop and deliver the training plans for the client. This can be technical training, class room based or online.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Set up and migration are two separate but equally complex and business critical programmes. It is important to ensure that the organisation has the support and expertise required to create a detailed plan and strategy. Hunter Healthcare's consultants have a track record of working with an organisation to develop a comprehensive plan through stakeholder engagement and workshops. When a strategy is agreed and signed off, our consultants will develop a detailed plan with agreed milestones and outcomes for the set up or migration of cloud services.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Hunter Healthcare's quality assurance and performance testing specialists are certified in a range of accreditation including CTFL, CSTE, CSTP, ISEB, ISTQB and ASTQB. The test specialists work with frameworks including Mocha, Cucumber and Selenium and tools including Cucumber and Mocha.

Hunter Healthcare's Test Specialists deliver Unit Testing, Penetration and Security Testing, Integration and Interface Testing, Disaster Recovery Testing, Vulnerabilities and Stress Testing, Functional Testing, Load and Performance Testing, Automation Testing, Infrastructure Testing and Acceptance Testing.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
Certified security testers
Yes
Security testing certifications
  • GBEST
  • CHECK
  • CREST
  • Tigerscheme
  • Cyber Scheme

Ongoing support

Ongoing support service
No

Service scope

Service constraints
Hunter Healthcare has no service constraints.

User support

Email or online ticketing support
Email or online ticketing
Support response times
Hunter Healthcare aims to respond to all requests within one hour during the working week (Mon- Fri). In out of hours situations, this can be arranged with the client.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Hunter Healthcare provides Cloud support, solutions and specialists to deliver ITIL compliant services across a broad range of technologies. Our Specialists cover multiple services including;

- Microsoft, Azure, Oracle and Cisco industry accredited Specialists
- Technical support solutions (1st, 2nd and 3rd line)
- Server and Infrastructure Administration and Management support
Specialists
- Technical and Application Support Services
- Network, systems and hardware monitoring services
- Performance Management including SLA and KPI's
- Incident and issue management

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Tackling economic inequality
  • Equal opportunity

Fighting climate change

At Hunter Healthcare, we are building a culture of awareness with employees and associates, making sustainability part of our culture. This will help it to become the norm, both in and out of the office. The actions we have taken include (although this is not exhaustive);
• Rethinking our waste – we are reducing the waste we produce as a business, cutting down (with the aim of eliminating) paper handouts, implementing a company-wide restriction on single-use water bottles and enforcing recycling.
• Reducing travel – with the new ways of working introduced by Covid, we encourage Video conferencing technology to connect with co-workers and clients.
• Food education – With agriculture being responsible for roughly 1/3 of global emissions, we encourage and educate staff on plant based foods.
• Energy consumption – introduced guidelines around technology being turned off when not in use.

Tackling economic inequality

Hunter Healthcare has created opportunities for entrepreneurship and helped both new and small
organisations to grow, which in turn supports economic growth and business creation. This has come in the form of working with small specialist consultancies within financial turn around, business transformation, workforce transformation and digital consultancy amongst others.

Equal opportunity

Everyone at Hunter Healthcare is committed to the principles of equality, diversity and inclusion and to working harder to identify, encourage and support talented people from all sections of the community to apply for chair and non-executive director roles.
We understand the importance of equality, diversity, and inclusion in any successful recruitment campaign. It must be front and centre at all stages of the process. It always is for us, because of which we have a near 100% track record of presenting our clients with a high quality, creative and diverse shortlist of very engaged candidates for them to consider.
Our commitment to equality, diversity and inclusion, however, goes beyond individual recruitment campaigns. We routinely work with the chair and non-executive community to improve access to these roles now and in the future. Our report, “High time”, highlighted the impact of the ever-increasing time commitment required of non-executive directors in the NHS on board diversity and shared ideas on how that impact can be mitigated. As well as pointing potential candidates in the direction of the NExT Director and Aspirant Chair programmes, we have happily participated as key contributors.
In addition, we have been selected to partner with the Seacole Group, an influential membership body for BAME chairs and non-executive directors in the NHS. We are the first and only recruitment business to be working with them to help achieve their vision of Boards across the NHS reflecting the ethnic diversity of the patients and communities they serve.

Pricing

Price
£475 to £2,000 a unit a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at thodges@hunter-healthcare.com. Tell them what format you need. It will help if you say what assistive technology you use.