Layer 7 IT Security

Data Science, Artificial Intelligence and Machine Learning Service LLM

We design AI solutions to boost productivity and cut costs via cloud transitions. Our services enhance customer interactions and digital experiences using cloud-enabled AI/ML, Generative AI, and Large Language Model (LLM). We offer comprehensive data science as a service, including advanced analytics, machine learning, and IoT applications.

Features

• Analytics using SQL, NoSQL, and graph technologies.
• Predictive modelling with R, Spark, Python, SAS in cloud.
• Data mining on Spark, AWS, Hadoop architectures.
• Develop AI, deep learning, and machine learning algorithms.
• Strategise and implement advanced analytics.
• Real-time analytics on IoT and streaming data.
• Deploy on AWS, Azure, Google Cloud.
• Deploy DALLE-2, Midjourney, Stable Diffusion image generators.
• Fine-tune private Large Language Models.
• Engineer prompts with OpenAI, Google, Anthropic LLMs.

Benefits

• Build in-house data science, activate dormant analytics resources.
• Operationalise insights for precise, informed decisions.
• Accelerate analytics for real-time support, reduce costs.
• Minimise data wrangling, maximize analysis time.
• Reduce data manipulation, increase time-to-value.
• Use advanced data science on open, streaming data.
• Extract insights from organizational IoT data.
• Enhance processes through automation and robotics.
• Boost workforce efficiency with Generative AI.
• Employ human-like GenAI tools for communication, tasks.

£275 to £1,250 a unit a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at chris.tait@layer7.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

547398981460235

Contact

Christopher Tait
0191 640 2807
chris.tait@layer7.uk

Planning

• Planning service: Yes
• How the planning service works: At the beginning of any project, we undertake a planning, definition, and knowledge transfer phase to build a thorough understanding of the context and domain.; ; This is typically accomplished through a short, time-bound inception period that fosters a shared understanding and agreement on the vision and objectives among a diverse group of stakeholders. This phase addresses the business, technical, and user aspects of the project. The deliverables may include user personas and scenarios, key user journeys, current and desired business processes, a prioritized backlog of user stories, technical constraints and vision, and a release roadmap and plan. We continuously apply these techniques and principles throughout the project to ensure that the solutions we develop are effective and responsive to evolving user needs.; ; This initial inception phase can be contracted separately if necessary.
• Planning service works with specific services: No

Training

• Training service provided: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: In addition to managing ongoing development and operation of cloud-based services, we also assist with initial setup and migration during transitions to the cloud. Our approach includes automating processes like testing and deployment to achieve significant benefits and high return on investment. We tackle integration, dependencies, and risks early on, and use actionable metrics to track progress against agreed success criteria and KPIs for service development and operation. Our collaborative and interactive processes promote continuous learning and service improvement, shaping service design, management processes, and team capabilities.; ; We ensure rapid project start-up through our expertise in designing, configuring, and setting up various continuous delivery and automated cloud deployment environments. These methods enable software to be deployed and tested reliably and repeatably at each stage into production in the cloud. Our extensive experience with the necessary tooling for continuous delivery and automated software deployment streamlines the setup, build, and migration process, enhancing program productivity while reducing project risk and cost.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Our Quality Assurance methodology for delivering data science solutions on the cloud encompasses all key aspects of the cloud-based analytics development lifecycle:; ; Data Integrity QA: Our stepped approach ensures data integrity by: 1) Validating the integrity of individual data sources, the integrated dataset, and cloud-based big data solutions (e.g., AWS Redshift, Hadoop implementations); 2) Testing insights against familiar use cases with known outcomes to verify their accuracy before accepting new, 'unknown' insights; 3) Assessing new insights with data external to the solution.; Algorithm QA: We employ a robust training, testing, and validation methodology for algorithms, including techniques like 10-fold cross-validation, leave-one-out, bagging, and boosting.; Solution/Functional Tool/Deliverable QA: Throughout our engagement, we ensure the ongoing quality of deliverables, which include plans, designs, architectures, performance, and ease of use. Our delivery management expertise and agile approach help mitigate implementation risks during cloud deployment. We collaborate closely with the client, conducting performance and user testing in agile increments during the design, build, and release phases of each solution deployment.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security audit services
• Certified security testers: Yes
• Security testing certifications:
  • CHECK
  • CREST
  • Tigerscheme

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: Our operational philosophy is centered on the principle of "you build it, you run it." Typically, the team that develops a live service is also tasked with its ongoing operation. We've observed that teams who support their own products tend to produce higher quality, more robust, and maintainable code.; ; Once a service goes live, the delivery team is expected to provide second-line (infrastructure, alongside hosting support agreements) and third-line (applications) support during business hours. We can also arrange a model for 24/7 on-call support if needed—details of which are available in our G-Cloud On-Call Support offering. An on-call rota is usually set up, with team members assigned on a weekly basis.; ; Our experience shows that digital services are continuously evolving. Maintaining investment in these services is crucial to add new features as the needs of both internal and external customers change. We can design end-to-end services that include establishing Service Level Agreements for continued service evolution and operational support, ensuring service levels are maintained

Service scope

• Service constraints: N/A

User support

• Email or online ticketing support: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: Standard 9 to 5 service support UK business hours which is included as standard with the service.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Atlas Certification
• ISO/IEC 27001 accreditation date: 18/03/204
• What the ISO/IEC 27001 doesn’t cover: All service elements covered under ISO27001 scope
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Fighting climate change; ; Layer 7 are fully committed to fighting climate change. As a business we have a published Carbon Reduction Plan and are looking beyond our emissions with our Net Zero Programme where we are looking to achieve Net Zero by 2026 and become certified carbon neutral. Within Layer 7 we have an environmental and climate change continuous education programme for all staff and seek to evangelise positive climate change through our supply chain. Through our third party supply chain climate change incentive programme we reward our partners who are certified net zero.

  Covid-19 recovery

  As part of Layer 7 Covid-19 recovery plans at the beginning of all contracts we create a create socioeconomic impact assessment to define the sociodemographic profile of the local area, identify impacted communities and develop positive solutions to enhance local skills and create opportunities for local supply chain partners. A delivery framework is subsequently generated to maximise social value outcomes, determine employment opportunities and skills planning. To aid local community recovery we seek to identify and source wherever possible products and services from within the local community. Layer 7 has a fully flexible working policy such that our staff may work fully remote, fully office based or a hybrid approach which is fully their choosing dependent upon current circumstances and mental wellbeing. Through a variety of tools and technology we ensure our Layer 7 Team stays connected and constantly communicating with each other, so no individual feels isolated. Our Layer 7 wellbeing programme aims to support our staff incorporating both mental and physical wellbeing as we emerge from COVID and beyond. Through our Mental Health Leaders and healthy lifestyle support plans, Layer 7 is seeking to support its staff and reduce the demand on health and care services. We also share and promote details of local and national mental health campaigns for staff to be made aware of what support is available We have extended our flexible working model to our supply chain, such that we work collaboratively together to assist our suppliers to deliver their services and products to us leveraging new innovative ways to facilitate their recovery. As part of our ISO 9001 accreditation, we monitor the training requirements of our staff to ensure that individuals have the necessary competence to meet the needs of our clients, the business and our quality management system.

  Tackling economic inequality

  Social purpose is embedded into Layer 7. From creating new businesses and new employment opportunities, to improving education and training, Layer 7 is committed to tackling economic inequality root and branch. Our vision is to help reduce the unequal distribution of income and opportunity between different groups in society. Layer 7 is committed to working with small, diverse, high-quality suppliers. We have a Layer 7 Supplier Diversity function which endeavours, on a good-faith effort basis, to work with and develop small, minority, and women-owned businesses. Our team is always looking for small and diverse suppliers that can deliver creative, high-quality products and services. Ultimately, our goal is to diversify our supplier base by encouraging small and diverse suppliers to compete for business. Layer 7 is committed to supporting ex-forces personnel and their families. We are a signatory of the Armed Forces Covenant, a commitment to the people who have served the nation through military service. The covenant helps members of the armed forces community have the same access to services and employment opportunities as anyone else. As a SME we are committed to leveraging and forming new relationships with emerging fellow micros and SMEs. Where we don’t have the vertical expertise in house, we will seek to identify and source wherever possible from a start-up, micro or SME. As part of our commitment to developing and providing opportunities for the next generation of cyber defenders, Layer 7 has started the process of becoming a NCSC CyberFirst employer to engage young people and provide them with valuable paid experience.

  Equal opportunity

  We are dedicated to encouraging a supportive and inclusive culture amongst the whole workforce and strive to promote diversity and eliminate discrimination. Our aim is to ensure that all employees and job applicants are given equal opportunity and that our organisation is representative of all sections of society. Each employee will be respected and valued and able to give their best as a result. Layer 7 is a Disability Confident employer and are on a roadmap to achieving Level 3 - Disability Confident Leader. through our recruitment processes we strive to remove any potential subconscious bias by utilising anonymisation processes prior to any applicant cv sifting and engage external independent specialist observers as part of our entire interview processes. Through our Employee Continuous Development Plans, all staff follow a training and skill enhancement plan which is available to all and develops new skills, leading to industry recognised qualifications. Each plan is tailored to the individual. We ensure our workforce is representative of the communities served as part of each awarded contract and identify work opportunities for disadvantaged people. In tackling modern slavery we publish a slavery and human trafficking statement which demonstrates the steps we are taking to prevent modern slavery. Our supply chain assurance process and supplier code of conduct formally detail how we expect our suppliers to operate to avoid labour exploitation and include clauses on modern slavery in our / their contracts. We monitor our supply chains regularly evaluating our direct and indirect suppliers. We perform a human rights impact assessment on any potential new engagement, identifying high-risk areas where modern slavery could exist We train our staff on how they can report their concerns and whistle blow on modern slavery.

  Wellbeing

  Layer 7is committed to continuing to create a workplace culture that promotes and supports the health and wellbeing of all staff. Colleagues have access to our Employee Assistance Programme, where free, confidential help can be sought if needed. We aim to support and the health and wellbeing of our people, both physically and mentally, to enable them to be the best possible version of themselves. Wellbeing at Layer 7 is split into three areas, Physical, Mental, and Social. Within the ‘physical’ space, we aim to raise awareness of the importance of physical activity for managing stress and maintaining mental wellbeing. Within the ‘mental’ space, we provide a safe, non-judgemental environment for our colleagues to ensure that everyone feels happy and engaged both inside and outside of work. We also have trained Layer 7 Mental Health First Aiders who are on hand to support our colleagues. Within the ‘social’ space, we have a dedicated team who ensure that we stay connected as a firm. We run many initiatives and events to raise awareness and promote wellness. Recent events have included Stress Awareness Month, Mental Health Awareness Week, and World Mental Health Day, amongst others.

Pricing

• Price: £275 to £1,250 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at chris.tait@layer7.uk. Tell them what format you need. It will help if you say what assistive technology you use.