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Simple Innovation

Document and Records Management – Transition to Cloud Services (KIM, EDRM) - Office 365

Enabling transition from legacy EDRM and paper solutions to cloud based knowledge and information systems. Enabling cross departmental collaboration.
Full end to end transition and transformation of your knowledge and information management systems, from business case development to senior stakeholder engagement through to project delivery and operational support.

Features

  • Business analysis of current EDRM/KIM capabilities, strategy and policy
  • Meet Legal retention and compliance obligations, lowering Information Risk
  • Onboarding including initial data migration and user provisioning, Identity managment
  • Off boarding including planning and data migration strategy
  • Office365 Security and Compliance Centre Configuration and Deployment
  • Migration to existing or new cloud services with TOM definition
  • Third Party tool evaluation and Implementation Planning
  • Information architecture analysis, design and delivery
  • Simple user focussed interfaces developed in conjunction with actual users
  • Supporting Azure DevOps for information services and applications

Benefits

  • Lower Information Risk and better Information Management
  • Lower support costs as data is consolidated
  • Increased collaboration with easier interfaces
  • Advance knowledge sharing with better search across data and people
  • Defined information management governance structure
  • Demystify Records Management in Office365 and other cloud services
  • Clear Information Policy definition supporting section 46 and GDPR
  • Defined delivery model and Governance at all stages of delivery
  • Fully managed process to ensure smooth handover to BAU
  • Independent supplier. No vendor tie in and decades of experience

Pricing

£450 to £1,500 a unit a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@simpleinnovation.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

5 4 8 5 5 5 8 1 4 0 4 4 5 8 4

Contact

Simple Innovation Sebastian Rogers
Telephone: 07976 562661
Email: sales@simpleinnovation.co.uk

Planning

Planning service
Yes
How the planning service works
Provision of help for defining business requirements, enterprise architecture and solution for EDRMS using cloud-based, hybrid or on premise solutions. We can provide experience of implementation of Records Management systems, e.g. Microsoft Compliance Centre or Gimmal. We work with clients to ensure compliance and easy business processes to allow organisations to leverage as much value as possible from their system. We can provide technical assurance/intelligent customer when working with third party vendors, help with procurement or provide solutions ourselves. We also work with clients to improve or upgrade existing systems.
Cloud readiness consultancy
We work with organisations to understand the cost benefits, security impact and preparation needed to move to Cloud computing. We can prepare business cases and report on the different options available for users. We help clients to prepare a strategy to move to the cloud in line with Government-wide policies and strategies.
Planning service works with specific services
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
We have worked with various clients and organisations in both the legal and public sectors to implement new or enhanced Document and Records management solutions using a range of software and plan their migration of users and content into Office365.
An initial meeting would be held to assess the needs and define the way forward within timescales and budget. We would then work with the client to define the scope of the project. Generally, this would include any or all of the following:
• Assessing business requirements & formulating / implementing strategic plans to deliver operational efficiencies & cost rationalisation;
• Development of employee engagement plans & communication programmes; and managing disparate stakeholder agendas.
• Roll out processes agreed to ensure content and data is transferred safely, with expected security and sign-off from data owners.
• Development of an overall plan utilising waterfall and agile methods as appropriate to define resources and timescales.
• Configuration and development of the platform would be carried out as agreed in the scoping exercise.
• Developing technical capability & operational infrastructure in line with plans;
• Embedding change to drive through critical business objectives.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
ISTQB Qualified software testers are available to provide QA and software testing services as part of your wider Document and Records Management project, as well as other types of software development and implementation projects.

In terms of migration of content, we would also define processes to allow business data owners to ratify and sign-off their migrated content.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security audit services

Ongoing support

Ongoing support service
No

Service scope

Service constraints
No

User support

Email or online ticketing support
No
Phone support
No
Web chat support
No
Support levels
Second Line UK support
Hours: 9-17:30 Monday to Friday.
4 hour initial response, fault logging and tracking for up to 2 nominated individuals within the organization.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Staff screening not performed
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

We have actively supplied training to our staff and encourage all our teams to engage with good practice, including being aware of our carbon footprint and making steps to change. We work remotely where possible, keeping our carbon footprint due to travel to a minimum. Company cars are 100% electric. We no longer have server farms but have adopted cloud computing as a shared resource for all our work.

Covid-19 recovery

We understand that budgets have been tight following Covid-19 in the public sector, therefore we endeavour to work with departments to ensure that we can work in pragmatic ways to keep costs lower. We prefer to work remotely and expect this to be the case with most projects, unless there is a particular need to be on site, to ensure that expenses are lower and work collaboratively as far as possible to work with your own in-house teams rather than supply duplicate resource. We support staff who are recovering from Covid-19, allowing them to work remotely if they can, or providing support if they are not well enough.

Tackling economic inequality

We endeavour to employ suitably qualified young people to train with us and this currently constitutes 10% of our workforce, with plans to grow proportionally with our growth over the next 18 months. Our remote working policy has also meant that staff do not have to be in London to work with our primarily London based customer base and we now have consultants based in York, Newcastle and other areas of the UK.

Equal opportunity

We are committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for each employee to feel respected and able to give their best. We are also committed against unlawful discrimination of customers or the public. We provide equality, fairness and respect for all regardless of gender, race, nationality, disability or religion in terms of both respect, terms and conditions and pay. We always take seriously complaints of bullying, harassment, victimisation and unlawful discrimination by fellow employees, customers, suppliers, visitors, the public and any others in the course of the organisation's work activities.

Wellbeing

We do not expect any of our employees to work long hours and expect them to maintain a work/life balance. Although some projects do demand out of hours working, we do have policies in place to ensure staff do not do this regularly and get adequate days out to make up for this. Overtime is shared among everyone. All are encouraged to take lunch and holidays and we take our duty of care to the people who work with us seriously. We try to get regular “face to face” events in the year to ensure the team works together happily and feels important to the company.

Pricing

Price
£450 to £1,500 a unit a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@simpleinnovation.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.