NET CONSULTING LTD
End User Experience Monitoring (Cloud Hosted)
End User Experience Monitoring provides visibility of all your applications, whether they run on a physical, virtual or mobile device. Net Consulting’s End User Experience Monitoring Service allows you to rapidly diagnose and resolve your end user issues and boost productivity within your ever technology-reliant workforce.
Features
- End-user experience monitoring taken from end-user perspective
- Measurement of user click-to-response business transaction performance
- Measurement of end-user device resource consumption and stability
- Auditing of installed software and usage time
- Before and After change comparison
- Customisable dashboarding and reporting
- Application SLA monitoring
- Self-Service and Managed Service options available
Benefits
- IT change validation relating to application performance and stability
- Prove success of Windows upgrade, Office 365 and datacentre migration
- Evidence to support optimal hardware upgrade business cases
- Prioritise application troubleshooting based on end-user perspective measurements
- Software compliance and end-user device build validation
- Reduce maintenance costs by identifying unused or over-licensed software
- Identify non-compliant software usage (shadow IT)
- End-user asset and software auditing to support ISO/GDPR
- Facilitate ongoing Business Analysis to support IT investment decisions
- Proactively manage distributed end-device performance with fewer IT support staff
Architecture roles
Business architect
| £550.00 |
£550.00 |
| £800.00 |
£800.00 |
| £900.00 |
£900.00 |
| £1,200.00 |
£1,200.00 |
Data architect
| £850.00 |
£850.00 |
| £900.00 |
£900.00 |
| £1,200.00 |
£1,200.00 |
Enterprise architect
| £800.00 |
£800.00 |
| £850.00 |
£850.00 |
| £900.00 |
£900.00 |
| £1,200.00 |
£1,200.00 |
Network architect
| £850.00 |
£850.00 |
| £900.00 |
£900.00 |
| £1,200.00 |
£1,200.00 |
Security architect
| £850.00 |
£850.00 |
| £900.00 |
£900.00 |
| £1,200.00 |
£1,200.00 |
Solution architect
| £750.00 |
£750.00 |
| £800.00 |
£800.00 |
| £850.00 |
£850.00 |
| £900.00 |
£900.00 |
| £1,200.00 |
£1,200.00 |
Technical architect
| £750.00 |
£750.00 |
| £800.00 |
£800.00 |
| £850.00 |
£850.00 |
| £900.00 |
£900.00 |
| £1,200.00 |
£1,200.00 |
Chief digital and data roles
Chief data officer
| £1,200.00 |
£1,200.00 |
Chief information security officer
| £1,200.00 |
£1,200.00 |
Chief technology officer
| £1,200.00 |
£1,200.00 |
Cyber security roles
Cyber security audit and assurance
| £800.00 |
£800.00 |
| £900.00 |
£900.00 |
Cyber security governance and risk management
| £800.00 |
£800.00 |
| £900.00 |
£900.00 |
| £1,200.00 |
£1,200.00 |
Cyber security monitoring
| £750.00 |
£750.00 |
| £800.00 |
£800.00 |
| £850.00 |
£850.00 |
Data roles
Data scientist
| £550.00 |
£550.00 |
| £750.00 |
£750.00 |
| £800.00 |
£800.00 |
| £850.00 |
£850.00 |
| £900.00 |
£900.00 |
| £1,200.00 |
£1,200.00 |
IT operations roles
End user computing engineer
| £550.00 |
£550.00 |
| £750.00 |
£750.00 |
| £800.00 |
£800.00 |
| £850.00 |
£850.00 |
| £900.00 |
£900.00 |
IT service manager
| £550.00 |
£550.00 |
| £800.00 |
£800.00 |
| £900.00 |
£900.00 |
| £1,200.00 |
£1,200.00 |
Infrastructure engineer
| £550.00 |
£550.00 |
| £750.00 |
£750.00 |
| £800.00 |
£800.00 |
| £900.00 |
£900.00 |
| £1,200.00 |
£1,200.00 |
Infrastructure operations engineer
| £550.00 |
£550.00 |
| £750.00 |
£750.00 |
| £800.00 |
£800.00 |
| £900.00 |
£900.00 |
| £1,200.00 |
£1,200.00 |
Product and delivery roles
Delivery manager
| £750.00 |
£750.00 |
| £800.00 |
£800.00 |
| £900.00 |
£900.00 |
| £1,200.00 |
£1,200.00 |
Product manager
| £750.00 |
£750.00 |
| £800.00 |
£800.00 |
| £850.00 |
£850.00 |
| £900.00 |
£900.00 |
| £1,200.00 |
£1,200.00 |
Programme delivery manager
| £900.00 |
£900.00 |
Service owner
| £800.00 |
£800.00 |
Non-mandatory Standards and certifications
-
ISO/IEC 27001 certification
-
Yes
-
Who accredited the ISO/IEC 27001
-
SOCOTEC
-
ISO/IEC 27001 accreditation date
-
Monday 22 January 2024
-
What the ISO/IEC 27001 doesn’t cover
-
Software development and Cryptography.
-
ISO 28000:2022 certification
-
No
-
ISO 9001 certification
-
Yes
-
Who accredited the ISO 9001 certification
-
SGS
-
ISO 9001 accreditation date
-
Tuesday 15 August 2023
-
What the ISO 9001 doesn’t cover
-
Anything outside of the design and development of IT systems and Services.
-
Quality management systems (QMS)
-
Yes
-
CSA STAR certification
-
No
-
PCI certification
-
No
-
Cyber essentials
-
Yes
-
Please provide your Cyber Essentials Certificate Number
-
A32868d2-9d38-4774-8722-5995b794c6d2
-
Cyber essentials plus
-
Yes
-
Please provide your Cyber Essentials Plus Certificate Number
-
4247e67d-85cf-480f-aaf8-a7bce9e45464
-
Other security certifications
-
No
Social value
-
Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
-
Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
Service documents
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