SPECIALIST COMPUTER CENTRES PLC
SCC Microsoft 365
Building on many years of experience as a Microsoft Gold Partner delivering online, cloud, and hybrid infrastructure, SCC offers a full spectrum service for Microsoft 365 (M365) centred around workplace productivity and optimisation of the end user experience. Approved by Microsoft to deliver the FastTrack benefit as a FastTrack_Ready Partner,
Features
- Discovery of your existing environment to assess deployment readiness
- Envisioning engagements
- Detailed workshops
- Delivery of Microsoft FastTrack benefits
- Detailed design of each component service
- Deployment and configuration of services
- Data migration planning and execution
- Technical knowledge transfer and early life support
- Comprehensive technology adoption services to inform and educate your people
- Programme, project, and technical governance delivered by consultants
Benefits
- Enable your people to work collaboratively from anywhere in world
- Improve user experience and productivity
- Secure your data and enforce enterprise-wide compliance
- Plan for and implement robust governance
- Deploy and manage assets centrally
- Access a wealth of design expertise and experience
- Define your data strategy and information architecture
- Streamline administrative processes
- Service improvement and cost reduction
- Strategic relationship with Microsoft spanning 30+ years
Pricing
£752 a unit a day
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at frameworksales@scc.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
5 5 0 1 0 5 5 6 3 6 0 7 0 4 6
Contact
SPECIALIST COMPUTER CENTRES PLC
Warren Strain
Telephone: 01217667000
Email: frameworksales@scc.com
Planning
- Planning service
- Yes
- How the planning service works
-
Discovery of your existing environment to assess deployment readiness for and current state of Microsoft 365 services.
Envisioning engagements including:
o Customer Immersion Experiences (CIE)
o Product demonstrations
o Value calculator
Detailed workshops covering:
o Security and compliance
o Teamwork and collaboration
o Device management and provisioning
Delivery of Microsoft FastTrack benefits providing guidance for:
o Planning deployment of new capabilities
o Accessing engineering expertise
o Adoption readiness - Planning service works with specific services
- Yes
- Hosting or software services the planning service works with
- Microsoft 365
Training
- Training service provided
- Yes
- How the training service works
- Technical knowledge transfer and early life support. Comprehensive technology adoption services to inform and educate your people
- Training is tied to specific services
- Yes
- Services the training service works with
- M365
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- Detailed design of each component service to latest good practice principles. Deployment and configuration of services. Data migration planning and execution
- Setup or migration service is for specific cloud services
- Yes
- List of supported services
- Microsoft 365
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- Programme, project, and technical governance delivered by consultants experienced in Microsoft 365
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security risk management
- Security design
- Security testing
- Certified security testers
- No
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- Service Scope: Collaboration and Productivity – Exchange, Teams, SharePoint, OneDrive, Apps for Enterprise, Retention Label & Policies, Viva. Enterprise Mobility + Security – Multi Factor Authentication (MFA), Conditional Access, Information Protection, Privileged Identity Management (PIM), Defender, Data Loss Prevention (DLP), Azure AD. Desktop – Windows 10, Windows 11, Azure Virtual Desktop, Windows 365. Device and application management – Intune, Autopilot, Endpoint Manager (SCCM/MECM). Voice and Contact Centre – Teams Phone, Audio-Conferencing, third party integration. Audio / Visual – Teams Rooms, third-party integration. Technology Adoption – Flexible portfolio of services
User support
- Email or online ticketing support
- Yes, at extra cost
- Support response times
- Various SLAs available up to 24x7
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- No
- Support levels
- Depends on the services taken but support ranges from Account support up to 24x7.
Resellers
- Supplier type
- Reseller providing extra features and support
- Organisation whose services are being resold
- Microsoft 365
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- LRQA (Lloyd's Register)
- ISO/IEC 27001 accreditation date
- 26/06/2006
- What the ISO/IEC 27001 doesn’t cover
- N/A - Our certification covers all locations and services provided by SCC.
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- Yes
- Any other security certifications
-
- ISO 22301 - Business Continuity
- CAS (S) - Sanitisation of classified material
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
Sustainability is central to SCC’s operations and embedded into our business. Our defined carbon reduction targets are externally reported in our Carbon Reduction plan via the Carbon Disclosure Project.Covid-19 recovery
SCC’s products, services and solutions can help facilitate and implement new ways of working for our customers. Through our propositions, additional health, wellbeing and agile working benefits can be achieved.Tackling economic inequality
SCC provides employment and training opportunities, are members of the Disability Confident Scheme and supporters of the Armed Forces Covenant. Working with our supply chain we promote collaboration and diversity.Equal opportunity
SCC is an inclusive employer with various initiatives to support, engage and develop our employees. We promote supply chain diversity and have mechanisms in place to manage modern slavery risks.Wellbeing
SCC has a range of health and wellbeing activities available for our employees to access. Our volunteering programme and charity partnerships help facilitate and deliver a range of community benefits.
Pricing
- Price
- £752 a unit a day
- Discount for educational organisations
- Yes
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at frameworksales@scc.com.
Tell them what format you need. It will help if you say what assistive technology you use.