CONSULT CIRCLE LTD

Public and Private Cloud Implementation and Support

Consult Circle prides itself on its capacity to seamlessly integrate with pre-existing IT teams, offering support in IT transformation, serving as an escalation path, and providing additional capacity as needed.

Our Cloud Support Service offers proficient Technical Architects with extensive expertise in many Private and Public Cloud technology domains.

Features

• Provided by expert VMware Architects and Consultants.
• Microsoft Azure Architecture and Support.
• Amazon AWS Architecture and Support.
• Veeam Public and Private Cloud Backup / Disaster Recovery.
• Management of private cloud, public cloud and hybrid cloud environments.
• On-site and / or Remote support provided.
• Competence with VMware, AWS, Azure, Microsoft, Cisco, HP, and Kubernetes.
• Flexible support contracts.
• Support for legacy systems and technologies.

Benefits

• Prevent performance degradation and critical failures.
• Perform assessments of current and desired operating models.
• Health checks and performance reviews.
• Improved technical skills to reduce project risks and increase agility.
• Facilitate decision-making with technical forums and workshops.
• Shadowing and exchanging expertise improves team members.
• Cost-effective, flexible participation (skills, frequency, duration).
• Reduces reliance on certain individuals and addresses gaps in skills.
• Accelerates the process of transitioning and implementing from the beginning.

£850 to £1,400 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@consultcircle.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

550766438704272

Contact

Consult Circle Sales
02039165593
info@consultcircle.com

Planning

• Planning service: Yes
• How the planning service works: Consult Circle has developed a best-in-class methodology for planning, designing, and executing Cloud solutions. We gather requirements from business and technology stakeholders, set priorities, and create designs and strategies based on simple good practice standards and our customers' particular business demands. These are used with ConsultCircle's delivery experience to reduce risks and improve return on investment (ROI).
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: We offer onsite consulting, training workshops, and a variety of training courses at Consult Circle. We also suggest courses that are approved by vendors. As needed, one of our training experts will go over the requirements and come up with a full training plan that fits the users' needs.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Consult Circle has vast experience helping organisations modernise their IT infrastructure utilising cloud technology. Consult Circle's cloud architecture experts can help you shift to cloud-based working and maximise your business's cloud services investment.; ; ConsultCircle has numerous methods to examine your on-premises estate and apps and establish a Virtualisation / Cloud strategy.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Each solution undergoes quality testing and SLA and KPI performance monitoring. A Subject Matter Expert verifies that an application or workload fulfils mutually agreed requirements during acceptance testing. After a set test plan/strategy, Senior Users must certify service success, offer solution, or roll back. UAT can begin once the business has written test scripts to ensure the application works on the new platform. Customers need performance guarantees, thus SLAs and KPIs are monitored. These will be customised for each client. They can measure customer priorities that way.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: You can get help from Consult Circle with Cloud related technology as defined in service contract or SoW. We may engage with Vendors as escalation path where needed.

Service scope

• Service constraints: Some limitations would need to be better known as part of the service scoping and project acceptance. Some of these are the types of workloads that need to be protected or migrated, the Workload sizing, the bandwidth limits, and the hardware and storage capabilities and capacity.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Subject to an agreed Service Level Agreement (SLA).
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AA or EN 301 549
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Web chat
• Web chat support availability: 24 hours, 7 days a week
• Web chat support accessibility standard: WCAG 2.1 AA or EN 301 549
• Web chat accessibility testing: None
• Support levels: Consult Circle doesn't usually offer help for professional services jobs. Support levels will be discussed about when the scope of the service is being made for any managed services that may be needed after the professional services contract.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Consult Circle's Environmental Policy and Carbon Reduction Plan include taking steps to lower our carbon footprint and the damage we do to climate change and backing those efforts. "Virtual First" talks, plans to use less energy, and flexible work are all part of our policies. Please get in touch with ConsultCircle to talk about providing Social Value. Any product for social value must be agreed upon with ConsultCircle and be in line with the value of the contract and other deliverables.

  Covid-19 recovery

  People who lost their jobs because of Covid-19 can get new training from ConsultCircle, which offers classes on skills training, CVs, and interviews. Please get in touch with ConsultCircle to talk about providing Social Value. Any product for social value must be agreed upon with ConsultCircle and be in line with the value of the contract and other deliverables.

  Tackling economic inequality

  ConsultCircle fights economic inequality by working with a wide range of small and micro businesses in its supplier chain. Being able to get supplies from many different companies gives us both resilience and capability. As our customers' needs change, ConsultCircle is also always improving our supply chain to make sure we can always give the best solution at the best price in terms of capability, capacity, and resilience. Because we don't favour one provider over another, we can support new ideas and technologies that change the way things are done so that customers can get better products and services at lower prices. Please get in touch with ConsultCircle to talk about providing Social Value. Any product for social value must be agreed upon with ConsultCircle and be in line with the value of the contract and other deliverables.

  Equal opportunity

  ConsultCircle has an Equal Opportunities policy that spells out our goals, such as hiring people from a variety of backgrounds to mirror the diversity of our communities. As part of other programmes, disabled people are helped to learn new skills and move up in their jobs. Please get in touch with ConsultCircle to talk about providing Social Value. Any product for social value must be agreed upon with ConsultCircle and be in line with the value of the contract and other deliverables.

  Wellbeing

  The six standards in the Mental Health at Work commitment guide how we deal with mental health. These include staff work and wellbeing meetings, flexible working, a "speak up" policy, and more. Please get in touch with ConsultCircle to talk about providing Social Value. Any product for social value must be agreed upon with ConsultCircle and be in line with the value of the contract and other deliverables.

Pricing

• Price: £850 to £1,400 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@consultcircle.com. Tell them what format you need. It will help if you say what assistive technology you use.