DIGITALXRAID LTD
CREST Managed SOC
Managed Microsoft Sentinel XDR is a 24/7 detection and response service using Microsoft Sentinel to monitor, detect and respond to cyber threats across cloud and hybrid environments. The service applies advanced analytics and threat intelligence to reduce risk, improve visibility and accelerate incident response.
Features
- Managed Microsoft Sentinel XDR
- 24/7 threat monitoring and detection
- Advanced analytics and correlation
- Incident triage and investigation
- Threat intelligence integration
- Custom rule and playbook development
- Automated and manual response actions
- Cloud, endpoint and network visibility
- Reporting and dashboard insights
Benefits
- Improves detection of advanced threats
- Reduces threat dwell time
- Accelerates incident response and containment
- Enhances visibility across environments
- Reduces operational burden on internal teams
- Provides actionable security insight
Pricing
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at tenders.dxr@intaforensics.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 15
Service ID
5 5 0 9 7 7 3 1 4 5 7 2 0 3 2
Contact
DIGITALXRAID LTD
Rick Jones
Telephone: 01302 639470
Email: tenders.dxr@intaforensics.com
About your service
- Service categories
-
Cloud Support Services
Security Services
- Security risk management
- Security incident management
- Security audit services
- Security quality assurance (QA) and testing
Service scope
- Service constraints
- Full UK based qualified Web Appliacation Penetration Testers
User support
- Email or online ticketing support
- Yes
- Support response times
- 4 hours
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- Yes
- Web chat support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support accessibility standard
- None or don’t know
- How the web chat support is accessible
- Via the website
- Web chat accessibility testing
- None
- Support levels
-
DigitalXRAID provides flexible support levels aligned to customer requirements. Support options range from standard business-hours assistance to enhanced and 24/7 support, depending on service scope and risk. Support includes access to experienced security engineers for technical queries, remediation advice and service assurance.
Support costs vary based on the selected support level, service complexity and duration. All pricing is transparent and defined within the G-Cloud pricing documentation, with no hidden charges. Customers can select the support model that best fits their operational and budgetary requirements.
DigitalXRAID provides access to skilled cloud support engineers as part of service delivery. Where required, customers may also be assigned a dedicated Technical Account Manager (TAM) and a customer services specialist to provide service oversight, coordination, and a consistent point of contact. The TAM ensures effective communication, manages service performance, and supports ongoing security improvement. - AI chatbot
- No
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Security Clearance (SC)
Pricing
- Discount for educational organisations
- Yes
Cyber security roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Lead cyber security audit and assurance | £950.00 | £1,350.00 |
| Principal cyber security audit and assurance | £1,500.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Lead cyber security incident response | £2,000.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security testing | £900.00 | |
| Lead cyber security penetration testing | £1,200.00 | |
| Principal cyber security testing | £1,350.00 |
Non-mandatory Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- The British Assessment Bureaux
- ISO/IEC 27001 accreditation date
- Wednesday 19 April 2017
- What the ISO/IEC 27001 doesn’t cover
- NA - all business is in scope
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- Yes
- Who accredited the ISO 9001 certification
- The British Assessment Bureaux
- ISO 9001 accreditation date
- Thursday 5 July 2018
- What the ISO 9001 doesn’t cover
- NA - all business is in scope
- Quality management systems (QMS)
- Yes
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Please provide your Cyber Essentials Certificate Number
- 8275a00b-c06e-47ab-b97c-8f9ebef1c0c5
- Cyber essentials plus
- Yes
- Please provide your Cyber Essentials Plus Certificate Number
- E9cb9c4b-6e7e-4c92-a883-459be5812793
- Other security certifications
- Yes
- Any other security certifications
-
- ISO 20000
- IASME Cyber Assurance Level 1
- IASME Cyber Assurance Level 2
- CREST Certified
- CREST OVS Certified
- CHECK Assured
- Cyber Incident Response Level 2
Social value
- Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.
- Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract
-
Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero
Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.
- Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
-
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at tenders.dxr@intaforensics.com.
Tell them what format you need. It will help if you say what assistive technology you use.