Softcat Limited
Softcat Microsoft Defender for Endpoint Implementation Service
a solution that brings together the benefits of Microsoft Defender and Office 365. offers a single, powerful solution for device management, security configuration, and endpoint protection. brings together the benefits of Microsoft Defender and Office 365. It offers a single, powerful solution for device management, security configuration, and endpoint protection.
Features
- utilise more features from your existing Microsoft 365 investment
- consolidate endpoint security features into a single management solution
- onboard devices to Defender
- modernise your endpoint protection with a Gartner leading solution
Benefits
- Detailed handover
- Personalised experience
- Trusted expertise
Pricing
£5,000 a unit
Service documents
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Framework
G-Cloud 14
Service ID
5 5 1 1 4 9 9 6 6 6 6 1 4 9 8
Contact
Softcat Limited
Charles Harrison
Telephone: 01628 403403
Email: psitq@softcat.com
Planning
- Planning service
- Yes
- How the planning service works
-
A Softcat technical consultant will connect to your Microsoft 365 tenancy to configure the required settings across both
Microsoft’s security portal as well as Intune to enable Microsoft Defender for Endpoint across a pilot group of devices.
We will deploy key feature sets, encompassing device onboarding, compliance, anti-virus configuration, Windows Firewall
configuration, attack surface reduction as well as web content filtering. Group policy will also be configured within your onpremise Active Directory environment to configure Microsoft Defender for Endpoint settings for Windows Server devices.*
Our Softcat consultant will onboard Windows Endpoint and/or Windows Server devices into the environment to fully test
enrolment and policy application. We will then provide you with a high-level demonstration and handover documentation of
your configured environment.
Adopting the Microsoft Defender
for Endpoint platform will increase
utilisation of your Microsoft 365 stack
as well as providing a combined
solution for device management,
configuration and security. Our experts
offer the right skillset and knowledge
of the settings required to get the best
out of the solution, saving your IT team
time. - Planning service works with specific services
- Yes
- Hosting or software services the planning service works with
- Microsoft
Training
- Training service provided
- No
Setup and migration
- Setup or migration service available
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
-
Reinforcing the security posture of your
environment, Microsoft Defender for
Endpoint uses next-generation protection
designed to catch all types of emerging
threats. Integrating seamlessly with the
rest of your Microsoft stack, it catches
all types of emerging threats to keep
your business safe. The built-in core
vulnerability management capabilities
use a modern risk-based approach to the
discovery, assessment, prioritisation, and
remediation of endpoint vulnerabilities
and misconfigurations.
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security risk management
- Security design
- Security audit services
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- N/A - certain features require a Defender for Server licenses)
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Priority 1 24x7x365 <15 Minutes response Priority 2 P24x7x365 <30 Minutes response Priority 3 M-F 09:00 – 18:00 (ex. Bank Holidays) <4 Hours response Priority 4 M-F 09:00 – 18:00 (ex. Bank Holidays) <4 Hours response
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.1 A
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- As per Statement of Works
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Security Clearance (SC)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- NQA
- ISO/IEC 27001 accreditation date
- March 2024
- What the ISO/IEC 27001 doesn’t cover
- N/A
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- Yes
- Any other security certifications
- ISO22301
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
Softcat are dedicated to reducing our environmental impact and actively promoting sustainability. Our commitment to sustainability is a core aspect of our business strategy, driving us to innovate and lead in the creation of a more sustainable future for our company and the communities we serve. This commitment is embedded in our policies, operating procedures, and training programs.
We are proud to be the first FTSE 250 company to be awarded 5-star status in relation to the United Nations Sustainable Development Goals.
We aim to achieve a Carbon Net-Zero Value Circle by 2040 by prioritising renewable energy, reducing natural resource use, minimising waste, and safeguarding biodiversity in compliance with environmental legislation.
At Softcat, we have taken significant steps towards securing renewable energy across our organisation, reducing our scope 1 & 2 emissions. We had the target of using 100% Renewable Energy across all our locations by 2024. We successfully delivered against this target ~2 years early.
In May 2023 we took delivery of 15 electric vehicles, replacing all existing fossil-fuelled company cars used by employees for business means. The implementation of the EV pool fleet will see a saving of over 80 tons of CO2e per year. A huge impact on our Net Zero targets.Tackling economic inequality
As a value-add reseller, Softcat outsources the products, services, and solutions through our extensive network of partners, to best suit the needs of our broad client base. We always consider and promote SMEs and local providers where appropriate, particularly for the products and services we offer via the G Cloud framework.
We remain dedicated to improving employability and educational awareness across schools, colleges, and universities to help break down the barriers to joining technology organisations.
We work collaboratively with many schools that are close in proximity to our offices, to ensure we are actively supporting the community as well as schools from lower socio-economic backgrounds.
We visit the schools to talk about the IT sector and the roles in our organisation, as well as promoting work-experience opportunities during the summer. In particular, we actively encourage students from diverse backgrounds to engage in work experience to appreciate the roles available in our sector.
For ambitious school and college leavers, a Softcat Apprenticeship is a great first step into the world of work, with 94% of our apprentices offered a permanent position at Softcat post apprenticeships, which goes to show the amazing opportunity available with us.
We were ranked 1st in IT & Consultancy, and 10th overall in by RateMyApprenticeship.com - Best 100 Apprenticeship Employers 2023-2024 list.
Softcat now also offer 12 month paid internships to University students looking to complete a year in industry as part of their undergraduate studies.Equal opportunity
Our approach to diversity and inclusion is introduced first during our induction training, as part of our Softcat values, outlining responsibility to uphold our principles. This message is reinforced by our process and policies, networks, Allyship Training and Inclusion Awareness campaigns.
Softcat supports diversity and inclusion through various networks including:
- Supporting Women in Business (SWIB)
- The Ethnic and Cultural Network
- The Pride Network
- The Family Network
- The Empowering Disability and Neurodiversity Network (EDN)
- The Faith at Work Network
- Armed Forces & Veterans Network
These networks aim to create a supportive and inclusive work environment for all employees, regardless of gender, ethnicity, sexual orientation, disability, or family commitments.
Our allyship programme, Stronger Together, is a mixture of event and workshop-based training available to all staff. Programme topics include, bias, power, privilege, and being a greater ally.
Inclusion Awareness campaigns include race, disability, sexual orientation, gender, faith, and caring responsibilities. These sessions highlight and celebrate minority groups, through panel sessions, Q&A sessions and training, providing an opportunity to discuss and understand ways to be more inclusive.
Our efforts to improve diversity and inclusion have been incredibly successful. Since 2020, the number of female employees below management level has increased to 35%, and the number of ethnic minority employees rose to 17%.Wellbeing
At Softcat, all employees are provided with access to our multidimensional wellbeing programme which includes flexible work arrangements, free nutritious breakfast, mental health support, employee benefits scheme, health and wellbeing week activities, and online workshops.
Giving back to the community is an innate part of who we are as a company. All Softcat employees are therefore given two volunteer days per year to support a charitable or community cause.
Each of our 10 regional offices also support local charities through fundraising, donations and events. For example, our Manchester office has raised over £30,000 for the WeLoveMCR charity. This funding has supported young, disadvantaged Manchester citizens in gaining qualifications to broaden their work opportunities and supporting local groups in delivering indispensable services that enable community cohesion.
Pricing
- Price
- £5,000 a unit
- Discount for educational organisations
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at psitq@softcat.com.
Tell them what format you need. It will help if you say what assistive technology you use.