NIAXO LTD

Creating synthetic data for training, testing and validation.

We can create complex structured and unstructured data, documents and files to support your system activities. This eliminates the risk of exposing sensitive, confidential and personal data.

Features

• Create structured synthetic data
• Create un-structured synthetic data
• Create synthetic replica data, representing your organisation
• Create data in your organisational templates and standards
• Create unstructured / narrative / long form text data
• Data for user training
• Data for user acceptance & validation testing
• Data for system engineering tasks
• Synthetic data for innovation and R&D
• Training, testing and trials data for system and user validation

Benefits

• Reduces deployment time
• Reduces project costs
• Reduces risk against sensitive data
• Increases speed of projects and innovation
• Increases training realism
• Increases competitive tendering
• Improves quality of development platforms
• Improves validity of UAT process
• Improves validity of SAT process
• Improves process design

£1,000 to £25,000 a unit a month

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at enquiries@niaxo.co. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

553287108130733

Contact

Ed Puddicombe
07966 550814
enquiries@niaxo.co

Planning

• Planning service: Yes
• How the planning service works: Our planning service for service delivery begins with assessing client needs and designing a tailored cloud architecture.; We provide cost estimation and optimisation help minimize expenses while ensuring performance.; Our migration strategies ensure seamless transition of applications and data to the cloud, while robust security measures and compliance planning safeguard sensitive information.; We use performance and scalability planning to guarantee the environment can meet present and future demands.; We implement monitoring and management tools ensures ongoing performance and security.; We can offer training and support to empower client staff.; Overall, our service aims to optimise cloud resources, enhance security, and facilitate seamless migration and management, enabling clients to leverage the benefits of cloud computing efficiently.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Our service offers a comprehensive training wrap for creating complex structured and unstructured data, documents, and files to support system activities while ensuring data security. We provide a robust data generation framework that mimics real-world scenarios and covers various use cases. We generate synthetic data closely resembling real data without compromising sensitive information.; ; We have the flexibility to customise generated data according to user needs while maintaining data security. We ensure data quality through validation, while eliminating GDPR and other information security risks.; ; Our service can be integrated with existing systems, offering custom APIs for easy data exchange. Comprehensive documentation and support are provided, including user guides and dedicated channels for assistance.; ; With our service, organisations can confidently leverage complex data for system activities, knowing that sensitive data exposure risks are mitigated.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Our setup and migration service for cloud computing offerings begins with assessing the client's infrastructure and planning the migration.; The cloud environment or service is then configured, including networking, storage, and security settings. Data and applications are migrated, ensuring compatibility and performance.; Rigorous testing is conducted to validate the migrated components.; Training is provided to client staff, along with documentation and support resources. ; We continue to work with the client to optimise the cloud environment for cost efficiency, performance, and security.; Overall, our service aims to streamline the migration process, minimise disruption, and maximise the benefits of cloud technology for the client's operations.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Performance and quality testing of our cloud offerings involves defining objectives, designing test scenarios, and selecting appropriate tools.; Tests are executed to assess response times, scalability, and reliability under varied conditions. Results are analysed to identify bottlenecks and areas for optimisation. ; Performance is improved through resource allocation adjustments, code optimisation, and scaling strategies.; Continuous testing and monitoring ensure ongoing quality assurance. Quality testing includes functional validation, security checks, and compliance assessments. ; We document results and recommendations guides future optimisations.; We provide continuous code security monitoring in production which detects and addresses performance issues promptly.; Through these steps, we ensure the reliability and efficiency of our cloud offerings, maintaining customer satisfaction and meeting business requirements effectively.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: In providing ongoing support for our cloud service, we establish a helpdesk and monitoring system to manage user inquiries and promptly detect performance issues and security breaches.; Our incident management process ensures quick resolution of issues, while a formal change management approach minimises disruptions during alterations to the cloud environment. We continuously optimise performance to enhance resource utilisation and scalability, while stringent security measures safeguard against threats and vulnerabilities.; Regular training and knowledge sharing sessions keep our support teams updated on the latest cloud technologies and troubleshooting techniques, empowering us to address user queries effectively. Transparent communication with our customers ensures they are kept informed about ongoing issues and allows us to collect feedback for continual improvement of our support services.; By providing comprehensive ongoing support, we ensure the reliability, security, and performance of our cloud services, enabling our users to leverage the benefits of cloud computing confidently and efficiently.

Service scope

• Service constraints: None

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: We offer a variety of service level agreements (SLAs) for our cloud systems. Our standard SLA guarantees a response within 24 hours for non-urgent issues. For more immediate support, premium SLA packages provide faster response times, such as within 4 hours for urgent matters or within 1 hour for critical incidents. We also offer tailored SLAs to meet specific needs, including dedicated support personnel and extended support hours. Our aim is to provide flexible support options that align with our customers' business requirements, ensuring prompt and reliable assistance to keep their cloud systems running smoothly.; Weekends are priced separately.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Yes, at an extra cost
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: WCAG 2.1 A
• Web chat accessibility testing: A
• Support levels: We offer a variety of service level agreements (SLAs) for our cloud systems. Our standard SLA guarantees a response within 24 hours for non-urgent issues. For more immediate support, premium SLA packages provide faster response times, such as within 4 hours for urgent matters or within 1 hour for critical incidents. We also offer tailored SLAs to meet specific needs, including dedicated support personnel and extended support hours. Our aim is to provide flexible support options that align with our customers' business requirements, ensuring prompt and reliable assistance to keep their cloud systems running smoothly.; Pricing is calculated on the size of the user base and starts at £10pcm/user.; Weekends and our of hours are priced separately.; We provide a technical account manager and can offer dedicated engineering resources for larger accounts.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  As a small business, combating climate change is a crucial responsibility that we take seriously. We take several steps to make a positive impact:; ; Reduce Energy Consumption: We are reducing our energy consumption in the workplace. This includes switching to energy-efficient appliances and lighting, turning off equipment when not in use, and implementing smart heating and cooling systems to regulate energy usage.; Promote Sustainable Transport: We encourage employees to use public transport and promote sustainable transport options.; Minimise Waste: We are implementing waste reduction and recycling initiatives to help minimise our environmental impact. This involves reducing paper usage, recycling materials such as paper, plastic, and glass, and composting organic waste where possible.; Embrace Renewable Energy: We are investigating cloud services that are powered by renewable energy sources. This not only reduces our carbon emissions but also offers long-term cost savings.; Support Sustainable Suppliers: We aim to partner with suppliers who prioritise sustainability and ethical practices can help us reduce the carbon footprint of our supply chain.; Educate and Engage: We educate employees about the importance of sustainability and encouraging their active participation to foster a culture of environmental responsibility within our business.; This helps balance out our carbon footprint by supporting activities that remove or reduce carbon dioxide from the atmosphere.; By implementing these measures and continually striving to reduce our environmental impact, we can play our part in combating climate change and contribute to building a more sustainable future for generations to come.

  Tackling economic inequality

  As an SME, addressing economic inequality in the workforce is crucial. We aim to tackle this issue by implementing several strategies:; ; Fair Wages and Benefits: We ensure that all employees receive fair wages and benefits commensurate with their skills and experience helps reduce income disparities within our workforce.; Equal Opportunities: We provide equal opportunities for career advancement and professional development regardless of background or demographics promotes fairness and meritocracy.; Diverse Hiring Practices: We actively recruit from diverse talent pools and implement inclusive hiring practices. Several of our staff come from the “School Of Code” which is government funded boot camp. This helps to create a more representative and equitable workforce.; Flexible Working Arrangements: We offer flexible working arrangements such as remote work and flexible hours. This accommodates employees with different needs and circumstances, reducing barriers to employment.; Training and Upskilling: We invest in training and upskilling programmes for employees enables them to enhance their skills and qualifications. This has led to increased earning potential and career advancement opportunities.; Transparent Communication: By maintaining open and transparent communication channels with employees we foster trust and ensures that they are aware of their rights, benefits, and opportunities for advancement.; Community Engagement: We engage with our professional community and supporting initiatives that promote economic inclusion. This includes the GEEP mentoring programmes from RAEng which helps create a more inclusive and equitable workforce ecosystem.; By adopting these strategies, we contribute to reducing economic inequality within our workforce and fostering a more inclusive and fair working environment for all employees.

  Equal opportunity

  NIAXO is committed to promoting equal opportunities in employment. You and any job applicants will receive equal treatment regardless of age, disability, ethnic or national origin, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, religion or belief, sex or sexual orientation (Protected Characteristics). ; We believe that people from different backgrounds can bring fresh ideas, thinking and approaches which make the way work is undertaken more effective and efficient.; ; Bring yourself to work at NIAXO – we nurture a collaborative environment and value each and every one of you for your uniqueness. Whether you have an idea relating to leadership, ways of working, change or anything else, or you have a public commitment for example, we are responsible for sharing ideas and inspiring each other as we deliver excellence to our clients and grow as individuals.; ; We also have NIAXO Values; • We value our people: they make us stronger; • We embrace challenge, approached with respect; • We grow and learn: together; • We are passionate about delivery: our customers are key; • We dream big, but started small; • We work smart & with perspective; • We have fun & keep ourselves grounded.

  Wellbeing

  NIAXO is successful and growing because of its leaderships, people and processes that support individuals and respect their needs. We have daily all hands calls, which may be led by a Director but not controlled by them, we actively encourage participation and we listen, encourage and support.; ; We have regular 30 min lunch and learns open to all staff where a person leads on a topic of their interest, which has included focus on certain technologies to living with diabetes. These sessions are intended to be light, non-contentious and non-challenging.; ; On longer projects we would seek to apply similar leadership, processes and activities with the client, by agreement.; ; NIAXO has also found, through experience, that there are both work related and well being related benefits to remote working through wide audience calls and catchups. These time bounded calls allow all attending staff as observers to gain a wider understanding of the project, delivery, progress, blockers and plans to staff informed, to contribute where appropriate and to identify those in the wider NIAXO or client and suppliers team they need to engage with. This provides all staff with a feeling of engagement and contribution, so good business as well as personal value.

Pricing

• Price: £1,000 to £25,000 a unit a month
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at enquiries@niaxo.co. Tell them what format you need. It will help if you say what assistive technology you use.