Hitachi Vantara Limited

Pentaho Data Services Implementation and Consulting Services

Hitachi Vantara provides end-to-end consulting services around the strategy, design and delivery of Pentaho solutions. Our edge intelligence, data cataloguing, data engineering and analytics solutions fast-track your ability to unlock data-driven insights. This is made possible by surfacing the value of business, human and machine data for better decision making.

Features

• Pentaho Data Integration, Analytics and Reporting solution delivery.
• Data cataloging of structured and unstructured data.
• Data Science, Machine Learning and Artificial Intelligence - Implementation,
• Organisational Enablement and Training.
• Business Case Development - Proof of Values, linked to outcomes.
• Support for Devops, Application Management Service.
• Specialists in Cloud Deployment.
• Analytics Competency Centre Development.
• A Delivery Methodology for Pentaho Based Analytics Solutions.
• Pentaho Edge Intelligence to collect device IoT generated data.

Benefits

• Rapid Proof of Values (PoV) to demonstrate business case realisation.
• Established expertise in Digital Transformation and Regulatory Compliance projects.
• Big data adoption - seamlessly integrate into your existing infrastructure.
• Repeatable delivery methodology and best practices.
• Accelerate productivity with Pentaho features through training and mentorship.
• Leading edge Cloud, Architecture and design practice.
• Scalable and flexible engagement model.
• Reusable artifacts that can accelerate the implementation of the project.
• Identify, annoymise and secure access to data.
• Access to security cleared resources.

£480 to £1,685 a user a day

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at paul.jarvis@hitachivantara.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

553902607511337

Contact

Paul Jarvis
07707585971
paul.jarvis@hitachivantara.com

Planning

• Planning service: Yes
• How the planning service works: Hitachi Vantara has extensive experience of helping clients implement Pentaho Data Integration and analytics solutions. Our expert consultants will draw on their experience to provide the client with advice and guidance regarding the Pentaho platform and the service solutions on offer the client could consider. Once the client has identified their preferred option Hitachi Vantara will help with the client implementation planning process. Hitachi Vantara activities could include, but are not limited to; Impact Assessments, Work Breakdown Structures, Security Guidelines, Implementation Best Practice and Infrastructure Planning – including Cloud.; Hitachi Digital Insights can also offer packaged Services Enablement workshops as part of the design or implementation process which can help to define the business problem the client is trying to overcome to ensure the chosen solution meets their key business outcomes.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Hitachi Vantara courses are designed to get you the training needed to make the most of your investment in the Pentaho platform. Instructor-led and self-paced Pentaho courses provide a quick and convenient way to get you and your team up-and-running.; Instructor-Led:; Learn about Pentaho from online instructors or classroom courses in your region.; Self-Paced:; Self-paced modules use a simulated Pentaho environment for a hands-on experience on your own terms.; https://www.hitachivantara.com/en-us/services/training-certification/training/pentaho.html
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Hitachi Vantara offers a bespoke Cloud Migration Solution which includes a comprehensive adoption roadmap for clients who are looking to migrate Lumada to the cloud.; We can move the Lumada code to go from on-premise Hadoop to Amazon Web Services (AWS), Google Cloud (GC) or Microsoft Azure; The solution directly addresses and navigates the complexities of cloud adoption in today's enterprise IT environment.
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • Amazon Web Services - AWS
  • Google Cloud Platform - GC
  • Microsoft Azure
  • Hitachi Enterprise Cloud - HEC

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: The Hitachi Vantara service can provide integrated test services that will perform quality assurance and end-to-end testing of the solution before releases/implementations are delivered. This test service provides;; Build Test Plan:; QA function to define and build out manual or automated tests as part of each sprint, this enables the development team to improve quality and minimise the introduction of regression errors. We aim to leverage the clients automated environment. The project team agree how users will support the sprint cycle testing since our agile approach brings the users closer to the developers to reduce feedback times for changes and quickly steer the project back on course if needed.; Sprint Testing:; The sprint team QA function is responsible for executing the sprint testing using the automated and manual tests developed in sprint. At the end of each sprint cycle, a test report is produced.; Client Testing:; The approach is agreed in the Delivery Plan. Typically, we conduct UAT and Performance testing. For larger projects, Integration testing will be executed bringing together the multiple streams and any other project activities. Any required Penetration or Performance testing should be completed according to the non-functional requirements gathered during the Discovery and Design phases.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported: Hosting or software provided by your organisation
• How the support service works: We provide client support services for Hitachi Vantara solutions which address ongoing maintenance, technical support and development. Our dedicated team can provide comprehensive cover with a range of commercial models that best suit our client's needs.

Service scope

• Service constraints: None.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: We provide client support services for Hitachi Vantara solutions which address ongoing maintenance, technical support and development. Our dedicated team can provide comprehensive cover with a range of commercial models that best suit our client's needs.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AA or EN 301 549
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: Hitachi Vantara provide 2nd and 3rd line support. Costs vary according to the nature and extent of services supplied and the support features for Lumada licensing (Limited, Standard, Premium or Enterprise).; Assigned Architect. Enterprise Support includes the assignment of a solution architect (“Architect”) to provide up to four (4) hours per week to:; - conduct sessions to demonstrate implementation best practices with Your Named Contacts;; - discuss topics such as integration techniques, solution design and architecture, implementation strategies, upgrade techniques, best practices, and performance tuning the Analytics Product;; - coordinate and conduct sessions as needed between You and other architects or Analytics Product subject matter experts; and,; - trouble-shoot issues via VPN access to Your systems or in virtual replicas of Your solution, if possible.; The accrual or roll-over of unused allocated weekly time is not permitted. Additional bandwidth can be provided as a separate service, subject to Hitachi and client signing a mutually agreed upon Statement of Work. Hitachi will use commercially reasonable efforts, with clients cooperation, to build and maintain a virtual environment replicating clients solution.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: BSI
• ISO/IEC 27001 accreditation date: 14/04/2021
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  Fighting climate change

  Fighting climate change

  The Hitachi Group recognises the critical importance of environmental and energy conservation; we are committed to promoting environmental value through our technologies in order to achieve a sustainable global environment. Hitachi aims to achieve a low-carbon society, a resource efficient society, and a harmonised society with nature under its Environmental Vision. We have a long-term environmental vision “Hitachi Environmental Innovation 2050”. From our 2010 levels, Hitachi has Reduced CO2 emissions from products/services by 34% across the Group. Furthermore, we have established long-term reduction targets for CO2 emissions of 50% by fiscal 2030 and 80% by fiscal 2050 (compared to fiscal 2010 levels) throughout the value chain.

Pricing

• Price: £480 to £1,685 a user a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at paul.jarvis@hitachivantara.com. Tell them what format you need. It will help if you say what assistive technology you use.