Migration Cloud & Managed Support
Transition effortlessly to the cloud with our Migration Cloud & Managed Support service. We facilitate a seamless shift while offering continuous support to enhance your cloud setup, prioritizing reliability, security, and operational efficiency for your business.
Features
- Cloud-Centric Migration Plans
- Streamlined Cloud Operations
- Scalable Cloud Solutions
- Cloud Performance Monitoring
- Robust Cloud Security
- Cloud AI Development Services
- Managed Cloud Support
Benefits
- Customized migration strategies tailored specifically for cloud platforms.
- Ongoing assistance to fine-tune cloud environments post-migration.
- Implementation of stringent security measures to safeguard cloud data.
- Flexible options to scale cloud resources based business needs.
- Regular monitoring to uphold optimal performance levels in the cloud.
- Automation and reduces deployment times
- Measures in place, consistent and dependable cloud service delivery.
Pricing
£75 to £750 a unit
- Education pricing available
Service documents
Request an accessible format
Framework
G-Cloud 14
Service ID
5 5 4 3 6 2 5 8 8 0 6 4 7 5 4
Contact
DATA PILLAR LIMITED
Murtaza Amirali
Telephone: 07932861213
Email: mamirali@datapillar.co.uk
Planning
- Planning service
- Yes
- How the planning service works
- Our planning services start with a thorough assessment of client current infrastructure and business needs. We collaborate closely with client team to define objectives, identify potential challenges, and outline a tailored roadmap for the successful implementation of cloud hosting or software services. Throughout the process, we provide expert guidance on best practices, migration strategies, and resource allocation to ensure a seamless transition and optimal utilization of cloud resources.
- Planning service works with specific services
- Yes
- Hosting or software services the planning service works with
-
- Strategically plan cloud deployment for seamless implementation and optimization
- Tailored planning for Cloud Data Warehouse Hosting & AI Software
- Customized planning services for Cloud Infrastructure Migration & Management.
Training
- Training service provided
- Yes
- How the training service works
- Our training program offers comprehensive guidance on cloud software and hosting services, equipping participants with essential skills to leverage these platforms effectively. We provide hands-on training sessions covering various aspects, including platform setup, configuration, optimization, and troubleshooting. Through interactive modules and real-world scenarios, participants gain practical experience and insights into best practices for maximizing the potential of cloud technologies. Our expert instructors ensure that participants acquire the knowledge and confidence needed to successfully navigate and utilize cloud services, empowering them to drive innovation and efficiency within their organizations.
- Training is tied to specific services
- Yes
- Services the training service works with
-
- Tailored training for cloud hosting & software services.
- Cloud Monitoring Software & IaaS.
- Cloud Data Warehousing & AI-driven Software Solutions.
- Tailored training for cloud hosting & software services.
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- Our service facilitates seamless migration to the cloud or between cloud services by meticulously planning, executing, and optimizing the transition process, ensuring minimal disruption to operations.
- Setup or migration service is for specific cloud services
- Yes
- List of supported services
-
- Migrating to and between major cloud services such as AWS
- Data Migration Azure
- Cloud API Google Cloud
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- We ensure optimal quality assurance and performance testing by meticulously analyzing system functionalities, identifying potential issues, and conducting rigorous testing protocols. Our team employs industry-leading methodologies to verify system reliability, scalability, and responsiveness, ensuring seamless operation under varying conditions. Through comprehensive test scenarios, we mitigate risks and optimize performance to deliver robust, high-performing solutions that meet and exceed client expectations.
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
-
Cloud hosting & software service support.
Ongoing assistance for cloud hosting & software services.
Support for Cloud Data Warehousing, AI-driven Software Solutions.
Includes Cloud Monitoring Software, IaaS, PaaS, SaaS.
Service scope
- Service constraints
- Our service offers flexibility but may have limitations depending on individual needs. We ensure transparent communication about any constraints during consultation.
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Our average response time to a questions is 15 minutes during week days. Over the weekend the average response time is 60 minutes.
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.1 AAA
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- Severity 1 (Critical Service Incident) - Within 15 mins Severity 2 (Critical Service Incident) - Within 30 mins Severity 3 (Non-Critical Service Incident) - Within 1hr Severity 4 (Minor Support Request)
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Security Clearance (SC)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- No
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Equal opportunity
- Wellbeing
Fighting climate change
We actively pursue eco-friendly practices, reducing carbon footprints and advocating for renewable energy solutions. Our initiatives include waste reduction, energy efficiency, and promoting sustainable transportation methods. Through partnerships and innovation, we aim to mitigate climate change impacts and foster a greener future for all.Equal opportunity
Ensuring equal opportunity is at the core of our ethos. We prioritize diversity, equity, and inclusion in our recruitment, promotions, and organizational culture. Our programs focus on removing barriers to access and advancing underrepresented groups, fostering a level playing field where everyone can thrive and contribute their best.Wellbeing
Prioritising wellbeing through our services and company initiatives. We prioritize the holistic wellbeing of our employees, encompassing physical, mental, and emotional health. Our initiatives promote work-life balance, stress management, and access to activities and resources. We cultivate a supportive environment that values personal development, fosters resilience, and enhances overall quality of life for our employees and communities.
Pricing
- Price
- £75 to £750 a unit
- Discount for educational organisations
- Yes