Derventio Education Limited

SchooliP

SchooliP supports schools with managing staff appraisals, setting objectives, monitoring (lesson observations, learning walks and work scrutiny), recording evidence against the latest Teachers' Standards and of continual professional development. SchooliP also links with improvement planning and whole school self evaluation.

Features

• Real-time reporting
• Remote access
• Recording evidence against performance management objectives
• Monitor staff electronically (lesson observations, learning walks, work scrutiny)
• Assess staff against the Teachers' Standards and/or other competencies
• Record CPD Activities/Courses centrally
• Link planning to improvement
• Links with whole school and departmental self-evaluation
• Mobile app simplifies access
• Any browser/device, anytime, anywhere

Benefits

• Centralise performance management data
• Enable transparency throughout appraisal process

£595 to £2,985 a licence a year

• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at marketing@derventioeducation.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

555474849348109

Contact

Damien Roberts
0333 0433 450
marketing@derventioeducation.com

Service scope

• Software add-on or extension: No
• Cloud deployment model: Private cloud
• Service constraints: No
• System requirements: Subscription required (minimum 12 months)

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Our support team operates 8am-5pm Mon-Fri (excluding UK Public and Bank Holidays).
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Web chat
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: We use Tawk.to https://www.tawk.to/
• Web chat accessibility testing: We have not completed any testing of this type.
• Onsite support: Yes, at extra cost
• Support levels: Support via online or telephone is available free of charge.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: There is a comprehensive help and support provided free of charge including user documentation, Live Chat facility and online and telephone training.; ; Onsite training may be provided at additional cost.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
  • Other
• Other documentation formats: Word Document
• End-of-contract data extraction: Users may print/extract their data to Microsoft Word/Excel and/or PDF format.
• End-of-contract process: Extraction of data via export is a chargeable item. Users may export their own data free of charge.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: The application is responsive when viewed on a mobile device. There is also a mobile app which may be downloaded free of charge.
• Service interface: No
• User support accessibility: WCAG 2.1 AA or EN 301 549
• API: No
• Customisation available: Yes
• Description of customisation: There are settings within SchooliP that allow the customisation of the user experience, including objectives, monitoring (lesson observations, learning walks, work scrutiny) standards/competencies etc.

Scaling

• Independence of resources: Any planned maintenance is done out of normal School hours (8.30am to 5.00 pm Monday to Friday excluding statutory public holidays).; ; The service is available 24/7 except for periods where planned maintenance is required as stated above.

Analytics

• Service usage metrics: No

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: None

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: No
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: Never
• Protecting data at rest: Physical access control, complying with another standard
• Data sanitisation process: Yes
• Data sanitisation type:
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
• Equipment disposal approach: In-house destruction process

Data importing and exporting

• Data export approach: Information displayed in tabular format on screen all have options for the user to export if required.
• Data export formats: Other
• Other data export formats:
  • Microsoft Excel
  • PDF
• Data import formats:
  • CSV
  • ODF
  • Other
• Other data import formats: Any document can be uploaded and stored within the system.

Data-in-transit protection

• Data protection between buyer and supplier networks: Legacy SSL and TLS (under version 1.2)
• Data protection within supplier network: Legacy SSL and TLS (under version 1.2)

Availability and resilience

• Guaranteed availability: Derventio shall use commercially reasonable endeavours to provide 99.99% service availability in each calendar month excluding periods of scheduled maintenance in respect of which Derventio shall endeavour to give no less than 7 days prior notice. Derventio shall in the event it fails to do so extend the Subscription Term by one additional calendar month without charge.
• Approach to resilience: Available on request.
• Outage reporting: Outages are reported via the home product page

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • 2-factor authentication
  • Dedicated link (for example VPN)
  • Username or password
• Access restrictions in management interfaces and support channels: Login names and passwords assigned to management and support to limit access to specified personnel only.
• Access restriction testing frequency: At least once a year
• Management access authentication: Username or password

Audit information for users

• Access to user activity audit information: Users contact the support team to get audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: No audit information available
• How long system logs are stored for: Between 1 month and 6 months

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: No
• Security governance approach: Login name and password access employed for accessing physical hardware.; ; Data stored off site on secure hosted servers.; ; Passwords expire every six weeks and need to be changed by individuals, previously used passwords cannot be re-used.
• Information security policies and processes: Details of security policies are available on request.; ; All staff are required to read and comply with our security policies which are part of the staff training.; ; Process are also in place for business continuity should the need arise, system auditing and identification of operational issues within the system so that early remedial action can be undertaken.

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Ticket logging system is used for all internal and customer requested changes.; ; These are stored against the customer and reviewed by Management before being scheduled for release and implemented.; ; Full technical review undertaken by technical term before implementation to ensure minimum impact of existing system and to ensure security of the system as a whole is maintained.; ; Source control implemented to ensure changes to system are all logged and can be traced back to specific changes if required.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Our cloud hosting provider, Heart Internet, have procedures in place to mitigate security threats who monitor the servers around the clock.; ; Any release of the system is thoroughly tested to mitigate any potential issues.; ; Patches are applied to the software as soon as possible when we are notified of any issues.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Our cloud hosting provider, Heart Internet, have procedures in place to mitigate security threats and monitor the servers around the clock.; ; Additionally system logs and reports are reviewed on a daily based to ensure it is working as it should. Any issues with the operation of the system are indicated early allowing immediate action to be taken.
• Incident management type: Supplier-defined controls
• Incident management approach: The Customer Care team are available daily between 8:30am and 5:00pm Monday to Friday except bank holidays and can be contacted via phone, email or live chat.; ; Each issue is allocated a ticket number that should be quoted by the customer to the Customer Care team in all correspondence.; ; When the issue has been resolved and the customer notified, the ticket will be closed.

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Product includes environmental sustainability audits which help to tackle climate change in schools and Education.

  Equal opportunity

  Product includes equal opportunity audits and policies which help to tackle equal opportunity in schools and Education.

  Wellbeing

  Product includes staff well-being monitoring forms, audits and policies which help to tackle staff wellbeing in schools and Education.

Pricing

• Price: £595 to £2,985 a licence a year
• Discount for educational organisations: No
• Free trial available: Yes
• Description of free trial: Part functional time limited access to a trial system pre-populated with data to show how the system works.

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at marketing@derventioeducation.com. Tell them what format you need. It will help if you say what assistive technology you use.