BOXXE LIMITED

boxxe Workspace ONE UEM (Academic)

VMware Workspace ONE UEM is the secure enterprise platform that delivers
and manages any app on any device. By integrating app management, unified
endpoint management, and real-time application delivery, Workspace ONE
UEM engages digital employees, reduces the threat of data loss, and
modernizes traditional IT operations for the mobile-cloud era.

Features

• Enterprise app catalog delivers the right apps to any device
• Catalog can be easily customized to transform employee onboarding
• Conditional Access policy enforcement to mobile, web, and Windows apps
• Record application, device and console events to capture detailed information
• Allow desktop administrators to automate application distribution and updates
• Remotely monitor and manage all devices connected to your enterprise
• Enforce authentication strength and restrict access by device restrictions
• Automate device compliance for advanced data leakage protection
• Federates even the most complex onpremises Active Directory topologies
• Leverage both new and existing forms of 3rd party authentication

Benefits

• Email app supports your mail accounts and integrates with repositories
• View integrated calendar without having to navigate between apps
• Secure email and attachments through the Workspace ONE UEM SEG
• Use content app to push/manage secure content on the device
• Support your end users with remote assistance and troubleshooting
• Remote configuration management allows employees to provision new devices anywhere
• Employees determine desired level of access and corresponding management
• User interface is simple, intuitive and responsive
• Self-Service App Store meets consumerstyle expectations
• Enable employees to access the resources they need remotely

£0 to £0 a unit a month

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@boxxe.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

558882303172320

Contact

Gemma Franklin
07704551950
tenders@boxxe.com

Service scope

• Software add-on or extension: No
• Cloud deployment model: Hybrid cloud
• Service constraints: The AirWatch Cloud Connector is required for directory; integration with Workspace ONE
• System requirements:
  • https://techzone.vmware.com/resource/workspace-one-uem-architecture
  • https://docs.vmware.com/en/VMware-Workspace-ONE/index.html

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: ● Please refer to our website for support details:; https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/support/vmwareseverity-definitions-response-time-business-hours-datasheet.pdf ● Production Support; details can be reviewed directly by visiting:; https://www.vmware.com/support/services/production.html ○ Production Support; Overview: ○ Available by Region ○ 24x7 support for Severity 1 issues ○ Unlimited number of; Support Requests ○ Up to 6 Administrators ○ Online access to documentation and technical; resources, knowledge base, discussion forums ○ Cloud updates
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: ● Please refer to our website for support details:; https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/support/vmwareseverity-definitions-response-time-business-hours-datasheet.pdf ● Production Support; details can be reviewed directly by visiting:; https://www.vmware.com/support/services/production.html ○ Production Support; Overview: ○ Available by Region ○ 24x7 support for Severity 1 issues ○ Unlimited number of; Support Requests ○ Up to 6 Administrators ○ Online access to documentation and technical; resources, knowledge base, discussion forums ○ Cloud updates
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: - We provide a comprehensive pre-installation checklist that includes all network and technical; requirements that must be satisfied to help ensure a successful implementation. Our Account; Executives and Professional Services team members will support you throughout the entire process,; from pre-implementation meetings through the final hand-off to our Global Support Team. - Upon the; successful completion of all implementation deliverables, you can continue to leverage our breadth; of professional services resources in the form of our global Support Services, extensive technical; documentation and robust knowledgebase - Access a comprehensive and easily accessible catalog; of training resources that provides varying levels of product knowledge and technical expertise,; depending on the administrator role - Options include on-demand access to product documentation,; instructional videos, online forums and instructor led training courses
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: Per Section 8 Deletion of Data from the VMware Data Processing Addendum: Following expiration of the Agreement, we will endeavor to delete your Service Data within a reasonable period of time, except to the extent we are required to retain any Service Data for compliance with applicable law. If we are unable to delete your Service Data for technical or other reasons, we will apply measures to ensure that your Service Data is blocked from any further Processing. - At the end of the contract, VMware can assist the customer in using solution controls to export data within the Workspace ONE solution. Data is secured in transmission. -- Workspace ONE has defined data retention and data disposal policies to safeguard data throughout its lifecycle. -- Customers can export Workspace ONE data at any time from the administrator consoles.
• End-of-contract process: Per Section 8 Deletion of Data from the VMware Data Processing Addendum: Following expiration of the Agreement, we will endeavor to delete your Service Data within a reasonable period of time, except to the extent we are required to retain any Service Data for compliance with applicable law. If we are unable to delete your Service Data for technical or other reasons, we will apply measures to ensure that your Service Data is blocked from any further Processing. - At the end of the contract, VMware can assist the customer in using solution controls to export data within the Workspace ONE solution. Data is secured in transmission. - Customer data in the solution is overwritten every 30 days. - Please refer to the VMware Data Processing Addendum for additional details: https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/downloads/eula/vmware-data-processing-addendum.pdf

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: Yes
• Compatible operating systems:
  • Android
  • IOS
  • Linux or Unix
  • MacOS
  • Windows
  • Windows Phone
  • Other
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Workspace ONE is accessible via web browser and native mobile app and easy; to user regardless of device. The Workspace ONE portal functions as a mobile; app and a browser-based console. The mobile app version of the solution is; available for download to corporate-owned or BYOD devices. The solution; integrates with a desktop app launcher to deploy an HTML5-enabled desktop; version. Eliminate the need for employees to register each device through; flexible deployment options for the browser and native mobile app. Employees; can log-in and gain access to applications based on unique policies set for each; app.
• Service interface: Yes
• User support accessibility: WCAG 2.1 AA or EN 301 549
• Description of service interface: Our Workspace ONE Catalog is an HTML5-based web app that delivers a; unified, easy-to-use interface across all supported platforms and devices The; user interface is simple, intuitive and responsive. Interactive dashboards,; advanced filters, search options and customizable user preferences provide IT; administrators the information they need to make decisions.
• Accessibility standards: WCAG 2.1 AA or EN 301 549
• Accessibility testing: Please visit https://www.vmware.com/uk/help/accessibility.html for an; overview of the accessibility testing conducted on the various VMware products; and services at this time
• API: Yes
• What users can and can't do using the API: API configuration is done through the Workspace ONE UEM console. Available; APIs can be found at the following locations o Workspace ONE UEM API; Explorer: https://cn274.awmdm.com/api/help/#!/apis o VMware API Explorer :; https://code.vmware.com/apis?socv=1&numPerPage=269&sorter=pv The; solution provides full support for all major OEM Mobile Device Management; APIs as they become available. Due to inherent manufacturer OS and API; limitations, some features are not supported across all devices or OS versions.
• API documentation: Yes
• API documentation formats:
  • HTML
  • PDF
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: - Administrators can build a branded login experience across desktop and; mobile devices using customizable templates. - Use company logo for featured; components of the solution: -- Login prompts -- Application Launcher -- Favicon --; Add background picture -- Company and product name

Scaling

• Independence of resources: - Our solution meets strict requirements for high availability and; redundancy through load balancing across multiple,; geographically disparate data centers. We eliminate any single; point of failure through the use of redundant equipment,; network, power and clustering of key components. -- We have a; guaranteed standard SLA of 99.9%

Analytics

• Service usage metrics: Yes
• Metrics types: - Administrators can gather metrics from Workspace ONE via; Workspace ONE UEM reporting and logging: -- View events within; Workspace ONE to capture detailed information -- The Workspace; ONE UEM solution records all console activity and provides data in a; detailed log of users accessing the system and the events or actions; taking place. --- Customers can use the built-in event log,; customizable dashboards, integrated reporting engine and Hub to; audit the web console and end-user actions
• Reporting types:
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: None

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 3.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest:
  • Physical access control, complying with SSAE-16 / ISAE 3402
  • Other
• Other data at rest protection approach: - Global data center operations have undergone SSAE16 SOC2 Type II audits. -; Basic passwords, certificate private keys, client cookie data and tokens are; encrypted in the SaaS environment with a derived AES 256-bit symmetric; encryption algorithm -- Customers can enable encryption at rest for user first; name, last name, email and phone number -- We do not store AD/LDAP; passwords in our database - VMware Content Locker, VMware Boxer and; Workspace ONE UEM App Wrapping solutions use AES 256-bit encryption to; secure data on mobile devices
• Data sanitisation process: Yes
• Data sanitisation type: Explicit overwriting of storage before reallocation
• Equipment disposal approach: In-house destruction process

Data importing and exporting

• Data export approach: System administrators can record and export application, device and console; events and reports via the Workspace ONE console. Use the built-in Workspace; ONE UEM reporting engine to regularly export solution data. -- Export console; data using interactive dashboards (CSV), reports (CSV), the Workspace ONE; Hub (PDF), event log (CSV) Export Workspace ONE Access audit event logs; and reports (CSV). Integrate with security information and event management; (SIEM) solutions for enhanced logging of events occurring in the console.; Deploy the Workspace ONE Intelligence custom reports service to access; wider sets of parameters and critical data on apps, devices, and OS updates.
• Data export formats:
  • CSV
  • Other
• Other data export formats: PDF
• Data import formats:
  • CSV
  • Other
• Other data import formats:
  • Leverage bulk upload features to import information into Workspace ONE
  • Batch import users from your existing directory services domains
  • VMware Workspace ONE Content supports various file types including:
  • IWork, zipped files, images, audio, video, Microsoft Office
  • Additional types, such as certificates, can be uploaded by admins

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • TLS (version 1.2 or above)
  • Legacy SSL and TLS (under version 1.2)
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

• Guaranteed availability: – VMware Workspace ONE includes a published uptime SLA of 99.9%; terms, measurements,; penalties and other details for each component of the solution can be accessed as follows:; https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/downloads/eula/vmweuc-consolidated-service-licence-agreement-jan-2020.pdf
• Approach to resilience: Our solution meets strict requirements for high availability and redundancy through load; balancing across multiple, geographically disparate data centers. We eliminate any single point; of failure through the use of redundant equipment, network, power and clustering of key; components. -- We have a guaranteed standard SLA of 99.9% - Additional information can be; provided upon request.
• Outage reporting: In the unlikely event of a security incident, we will notify the appropriate customer IT; stakeholders. Email announcements will maintain open lines of communication between support; staff and customers regarding change management events, incident events and problem events.; - We will provide at least five days’ or as much advance notice as possible via email of; maintenance windows. o Workspace ONE status and historical incident data can be found at:; https://status.workspaceone.com/

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Dedicated link (for example VPN)
  • Username or password
• Access restrictions in management interfaces and support channels: - We have a formal Access Control policy that includes roles and; responsibilities for Asset Owners, Asset Custodians and Users to help ensure; proper access to information assets. -- Strong passwords are required for; access to production environments and corporate resources. Password; policies are developed according to industry best practices and are; technically enforced through Active Directory. -- All access privileges are; technically enforced using role-based access control, separation of duties; and the principle of least privileges. --- Production environment access; requires two-factor authentication, is secured by VPN using AD credentials; and is restricted to authorized members of applicable teams.
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: Less than 1 month
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: Between 1 month and 6 months
• How long system logs are stored for: Between 1 month and 6 months

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Schellman and Company LLC
• ISO/IEC 27001 accreditation date: April 15, 2020 (Most recent Issue date)
• What the ISO/IEC 27001 doesn’t cover: The scope of the ISO/IEC 27001:2013 certification is limited to the; information security management system (ISMS) supporting the; management of the infrastructure and services used to support VMware’s; in-scope cloud services and in accordance with the statement of; applicability version 1.0 and aligned to the control set in ISO/IEC; 27017:2015 and ISO/IEC 27018:2019. Assets within the scope of the ISMS; include information, software, databases, hardware, and employees; supporting the in-scope VMware cloud services.
• ISO 28000:2007 certification: No
• CSA STAR certification: Yes
• CSA STAR accreditation date: 25/03/2022
• CSA STAR certification level: Level 1: CSA STAR Self-Assessment
• What the CSA STAR doesn’t cover: Please refer to the relevant CAIQ by visiting; https://cloudsecurityalliance.org/star/registry/vmwareinc/services/vmware-workspace-one-unified-endpoint-management/
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: Yes
• Any other security certifications:
  • Global DC operations have undergone a SSAE16/SOC2 Type II audit
  • We comply with the European Data Protection Directive (95/46/EC)
  • https://www.vmware.com/security/certifications.html

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: No
• Security governance approach: - We model our security framework using the NIST SP 800-53; - We have an Information Security Governance Committee; (ISGC) that is chaired by members of senior management and; representatives from our Information Security, IT Operations,; HR, Marketing, Facilities and Legal teams.
• Information security policies and processes: Our Information Security Program is modeled using industry; best practices and regulatory standards, including NIST SP; 800-53 and ISO 27001. We maintain our own Information; Security Program and Policies to protect customer data; hosted in our systems and perform annual reviews and audits; of our program to ensure the integrity of our hosted offering. --; The VMware Information Security team manages the; enforcement, development, and maintenance of information; security policies and standards to ensure VMware Information; Assets are preserved in a security environment, in accordance; with generally accepted best practices, focusing on VMware; business and risk objectives. The VMware Information; Security Team is responsible for updating policies as threats; and technologies change, initiating and managing periodic; reviews of the information security policies and standards, as; well as evaluating exceptions to information security policy; and standards. -- Our Information Security team oversees; organizational compliance while team leads in conjunction; with IT and HR teams help enforce department-level; compliance.

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: We maintain a documented Configuration Management policy based on; industry best practices to harden SaaS environment and Change Control; Policy to manage changes to SaaS environment -- Changes to; Configuration Management policy are processed through Change; Management policy -- Change Management includes approval, testing,; implementation and rollback --- Support staff members initiate change; through change control form, which Change Advisory Board team reviews; for completeness, impact and scheduling. Severity level of change is; categorized. --- Once form is approved, change is scheduled and alert is; released to necessary groups; once change is made, it is tested, validated; and closed
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: We receive threat information and explore threat resolutions from the; VMware Security Response Center; (http://www.vmware.com/security/vsrc.html) - Regular internal and; external vulnerability assessments tests performed against the SaaS; environment - Risk methodology based on NIST standards, including: --; Identifying and characterizing threats -- Assessing the vulnerability of; critical assets to specific threats -- Determining risk (i.e., expected; likelihood and consequences of attacks) -- Identifying ways to reduce; risks -- Prioritizing risk reduction measures based on strategy
• Protective monitoring type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Protective monitoring approach: Our cloud support staff have configured the system to notify IT personnel; if the central processing unit (CPU) utilization is too high, disk space; limited, memory issues, key service failures, bandwidth utilization, power; consumption, or other performance items. - IT Operations has; subscriptions to pertinent vendor security and bug-tracking mailing lists.; - After analyzing the severity and impact, network, utility and security; equipment is patched or upgraded
• Incident management type: Supplier-defined controls
• Incident management approach: We maintain an Incident Management Plan as part of our Information; Security Program. Incidents are reported to and resolved by the; appropriate Cloud Operations team and by senior management where; needed. -- Alerts, responses and resolutions are tracked through; completion. -- In the unlikely event of an incident, we will notify; customers within two business days of any customer data that is; affected. - Incident logs are reviewed by applicable support personnel for; analysis and remediation to avoid further incidents of similar type. All; remediation actions are reviewed and approved by our Information; Security Governance Committee

Secure development

• Approach to secure software development best practice: Conforms to a recognised standard, but self-assessed

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  boxxe is committed to supporting environmental protection and improvement and to delivering and influencing environmentally conscious solutions to address the critical issue of climate change, focusing on achieving net zero greenhouse gas emissions and influencing all stakeholders towards environmental protection and improvement. ; Our latest Carbon Reduction Plan, available on our website confirms we are carbon neutral across all sources of emissions through investing in the Carbon Exchange-Traded Commodity. We aim to reach Net Zero by 2050 at the latest through emissions reduction initiatives e.g. renewable electricity procurement and supplier engagement.; Environmental protection is embedded in everything boxxe does and offers and we are proud to have been named as a finalist in the Best Value Chain Initiative category at the CRN Sustainability in Tech Awards 2024. ; We maintain an accredited ISO 14001 Environmental Management System covering the entire scope of our business, and our goal is to be recognized as the UK’s most sustainable IT reseller and service provider.; boxxe is committed to adopting, promoting, and implementing the principles of a Circular Economy and have developed a Circular Management Plan which articulates our strategy for waste minimisation and the enhancement of material reuse and recycling in our operations and the products we supply. This underscores our dedication to environmental stewardship, resource efficiency, and sustainable growth, driven by innovative and accountable resource and waste management practices.; We ensure that our supply chain is aware of and understand our environmental policies and we work with them to manage and continuously improve their environmental performance. We prioritise the purchase of recycled, recyclable, or re-furbished products and materials where these alternatives are available, economical, and suitable.; We conform to WEEE regulations and seek to sustainably reduce, reuse, and recycle, to ensure we and our customers minimise the impact of IT waste on the environment.

  Covid-19 recovery

  The COVID-19 pandemic fundamentally changed boxxe’s ways of working, leading us to implement a fully remote workforce to maintain customer service and operational functionality during the crisis. This transition enabled us to develop and implement a "Work from Anywhere in the UK" policy. By allowing our employees to work from any location, we have broadened our recruitment reach, enabling us to attract the best talent regardless of their geographic location. This approach has reduced barriers to inclusion, enhanced employee retention, and supported a healthier work-life balance. Additionally, remote recruitment strategies have allowed us to target candidates from areas particularly impacted by Covid-19, thereby positively contributing to their local economic recovery.; Recognising the significant skills shortages highlighted by the pandemic within the IT industry, we have taken proactive steps to retain and enhance our workforce's capabilities. We encourage continuous training and development in our employees' respective fields of expertise. Experienced staff and external specialists provide mentoring, offering a hands-on learning experience that ensures the effective application of newly acquired skills. Moreover, we are committed to inspiring the next generation by inviting local youth to experience the day-to-day life of our tech teams and organising regular hackathons and think tanks for soon-to-be graduates, providing them with career guidance.; Building on our pandemic experiences, we have developed a robust business continuity plan, ensuring that we are well-prepared to maintain uninterrupted service in the event of a similar crisis. It is worth noting that during the height of COVID-19, our strategies allowed us to maintain seamless business operations, underscoring our resilience and adaptability in challenging times. This foundation not only prepares us for future challenges but also reinforces our commitment to innovation and excellence in a post-pandemic world.

  Tackling economic inequality

  boxxe is committed to addressing disparities in employment, skills, and pay within our workforce and across our supply chain. Our ‘Work from Anywhere in the UK’ policy allows us to recruit the best talent regardless of their geographic location, removing barriers to inclusion, improving retention, and promoting a healthier work-life balance. By enabling staff to work remotely, we foster collaboration and create more equitable opportunities for all potential and current boxxe employees.; To address the skills shortages in tech industry, we invest in our staff’s continuous in-work skills development, facilitating career progression and helping retain talent. All staff have access to on-demand learning opportunities, available irrespective of role or seniority. We provide funding for a variety of training programs: specialist vendor/industry accreditations and professional qualifications. Experienced staff provide mentoring, ensuring that newly acquired skills are applied effectively.; We are dedicated to maintaining a robust and diverse supply chain by actively supporting SMEs, startups, and specialist suppliers. We invite these partners to collaborate with us, providing them with a route to market and guidance on best practices in industry and environmental, social, and governance (ESG) standards. Moreover, we have created the boxxe Community, where every employee can contribute 11½ days each year to support community and social value activities. We prioritise a local-first approach to giving, ensuring that support reaches grassroots charities and local causes where it is needed most. This includes our involvement in the 'Graduation to Employment' programme where experienced personnel volunteer to provide career coaching to university graduates.; Through the boxxe Academy, we offer apprenticeships and seasonal internships to encourage the next generation into IT. We welcome interns and apprentices to our customer service, HR, service delivery, and service delivery teams, providing them with all-round experience to kick-start a career in tech.

  Equal opportunity

  Equal opportunities, and our dedication to DEI are rooted in our mission to Making Tech Human.; boxxe is committed to a workforce that reflects diverse populations with the skills to drive a compassionate and inclusive culture and a genuine sense of belonging. We embed inclusivity, celebrate uniqueness, and foster collaboration to eradicate inequalities in employment, skills, and pay in our workforce and our supply chain.; Recruitment is focused on inclusivity and fairness, encouraging diversity in ethnicity, gender, sexuality, and socio-economic backgrounds by anonymising our candidates, concentrating on the alignment of their skills and experience, reducing conscious or unconscious bias. Our Competency Framework gives employees clear guidance on progression and developing the necessary competencies for higher level roles, integrating both technical and behavioural aspects in a Skills Matrix, and mapping out potential career paths. We offer online training and invest in our staff’s professional qualifications. Our annual pay review maintains market-aligned salaries, and we are a certified Real Living Wage employer. We offer enhanced, inclusive family policies including maternity, parental, and fertility-treatment paid leave. ; We hold Flexa accreditation and operate a ‘Work from Anywhere in the UK’ policy which enhances accessibility for candidates facing barriers to inclusion, bolsters retention and facilitates a healthier work-life balance. We are a Level 1 Disability Confident Committed employer, aiming to achieve Level 2 by 2025. We actively address underrepresentation, particularly women in tech, and racial inequality as a founding member of Technology, Community for Racial Equality. We are proud of our advancement of female leadership, recognised at the CRN Women & Diversity in Channel Awards 2023. Our involvement with the Stonewall Diversity Champions reflects our dedication to LGBTQ+ allyship. ; As a silver accredited Armed Forces Covenant member, we work to help create employment opportunities for ex-service personnel and support staff who are military reservists.

  Wellbeing

  boxxe’s Wellbeing Strategy, built on direct feedback from our employees, reflects our dedication to prioritising our workforce’s mental, physical, social, and financial wellbeing. This holistic approach recognises the importance of a comprehensive support system for overall health, satisfaction, and effectiveness of the workforce. We adhere to the Mental Health at Work Commitment and incorporate elements from the Thriving at Work guidance, despite being an organisation of less than 500 employees. This includes tailored mental health support, financial advice and low interest support loans, an EPA, occupational health support, and counselling services provided in-house by Mental Health First Aiders.; We champion a healthy workplace environment through the Mindful Business Charter, which emphasises removing unnecessary stress and promoting mental wellbeing with strategies including smart meetings, respecting rest periods, and mindful delegation. This charter serves as a guideline for all employees on small, practical changes to safeguard personal and colleague health.; To encourage open discussions about health, we foster a supportive culture where physical and mental health issues can be openly discussed, creating a safe space for employees to express concerns. We encourage our staff to participate in the boxxe Community programme, which has been shown to positively impact physical and mental wellbeing.; Our proactive engagement with the workforce includes regular wellbeing surveys, specialised training for managing stress at work, and comprehensive health benefits that cover physical and mental resources. We promote active lifestyles through incentivised physical activities, and we maintain health and safety standards in line with our ISO 45001 accreditation. We ensure wellbeing extends to our supply chain through our Supplier Code of Conduct, emphasising the importance of ethical standards and worker health and wellbeing, demonstrating our dedication to fostering a culture of health and wellbeing across all facets of our operations.

Pricing

• Price: £0 to £0 a unit a month
• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: We encourage the use of our TestDrive-trial environment as part of; customer acceptance strategy ● TestDrive enables you to review all; solution functionality across Workspace ONE and Horizon services; ● Enroll any of the device types we support, including, Android, iOS,; Windows and Macs ● Time limits vary
• Link to free trial: https://portal.vmtestdrive.com/

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@boxxe.com. Tell them what format you need. It will help if you say what assistive technology you use.