MACS EU LIMITED
IBM Maximo ALM Services and Support
Cloud Support Services deliver expert consultancy for IBM ALM and related platforms. We provide design, migration, optimisation, and security support above Official standards, including incident management, performance tuning, and training. Flexible engagement models ensure resilient, compliant cloud deployments tailored to organisational needs, backed by SFIA‑aligned pricing and SC/DV‑cleared consultants.
Features
- Full implementation services including project management.
- Training development, documentation and delivery.
- Customer support for levels 0 to 3.
- Business consultancy including requirements definition.
- Application consultancy for configuring your system to business requirements.
- Strategic and operational report and dashboard development.
- Business intelligence and analytics strategy setting.
- Data analysis and cleansing.
- Data migration, hosting and installation services.
- System integration design and development.
Benefits
- Reduce risk by appointing industry experts.
- Introduce a common approach to processes by means of training.
- Fast turn around of issues with UK based dedicated support.
- Benefit from inter-industry knowledge transfer from our business consultants.
- Be confident of validity of application updates with change control.
- Improve data confidence with data cleansing.
- Understand your business with improved reporting.
- Quickly identify business improvements with advanced analytics.
- Transfer data with confidence with our quality led processes.
- Integrate systems for greater efficiency and speed of operation.
Architecture roles
Business architect
| £1,588.00 |
|
| £1,680.00 |
|
Data architect
| £1,328.00 |
|
| £1,680.00 |
|
Enterprise architect
| £1,588.00 |
|
| £1,680.00 |
|
Security architect
| £1,588.00 |
|
| £1,680.00 |
|
Solution architect
| £1,328.00 |
|
| £1,588.00 |
|
| £1,680.00 |
|
Technical architect
| £1,328.00 |
|
| £1,588.00 |
|
| £1,680.00 |
|
Data roles
Data analyst
| £1,328.00 |
|
| £1,680.00 |
|
IT operations roles
Application operations engineer
| £1,040.00 |
|
| £1,176.00 |
|
| £1,328.00 |
|
| £1,588.00 |
|
Business relationship manager
| £1,328.00 |
|
| £1,588.00 |
|
Change and release manager
| £1,588.00 |
|
IT service manager
| £1,328.00 |
|
| £1,588.00 |
|
| £1,680.00 |
|
Incident manager
| £1,176.00 |
|
| £1,328.00 |
|
Infrastructure engineer
| £1,040.00 |
|
| £1,176.00 |
|
| £1,328.00 |
|
| £1,588.00 |
|
| £1,680.00 |
|
Infrastructure operations engineer
| £1,040.00 |
|
| £1,176.00 |
|
| £1,328.00 |
|
| £1,588.00 |
|
| £1,680.00 |
|
Problem manager
| £1,176.00 |
|
| £1,328.00 |
|
Service desk manager
| £1,040.00 |
|
| £1,176.00 |
|
| £1,328.00 |
|
| £1,588.00 |
|
Service transition manager
| £1,040.00 |
|
| £1,176.00 |
|
| £1,328.00 |
|
| £1,588.00 |
|
Product and delivery roles
Business analyst
| £1,328.00 |
|
| £1,588.00 |
|
Delivery manager
| £1,040.00 |
|
| £1,176.00 |
|
| £1,328.00 |
|
| £1,588.00 |
|
Programme delivery manager
| £1,588.00 |
|
Quality assurance testing (QAT) roles
Quality assurance testing (QAT) analyst
| £1,040.00 |
|
| £1,176.00 |
|
| £1,328.00 |
|
| £1,588.00 |
|
Test engineer
| £1,040.00 |
|
| £1,176.00 |
|
| £1,328.00 |
|
| £1,588.00 |
|
Test manager
| £1,328.00 |
|
| £1,588.00 |
|
Software development roles
Development operations (DevOps) engineer
| £1,040.00 |
|
| £1,176.00 |
|
| £1,328.00 |
|
| £1,328.00 |
|
| £1,588.00 |
|
| £1,588.00 |
|
| £1,680.00 |
|
| £1,680.00 |
|
Frontend developer
| £1,040.00 |
|
| £1,176.00 |
|
| £1,328.00 |
|
| £1,588.00 |
|
| £1,680.00 |
|
Software developer
| £1,040.00 |
|
| £1,176.00 |
|
| £1,328.00 |
|
| £1,328.00 |
|
| £1,588.00 |
|
| £1,588.00 |
|
| £1,680.00 |
|
| £1,680.00 |
|
Non-mandatory Standards and certifications
-
ISO/IEC 27001 certification
-
Yes
-
Who accredited the ISO/IEC 27001
-
The Certification Leaders (TCL)
-
ISO/IEC 27001 accreditation date
-
Wednesday 16 October 2024
-
What the ISO/IEC 27001 doesn’t cover
-
Not applicable
-
ISO 28000:2022 certification
-
No
-
ISO 9001 certification
-
Yes
-
Who accredited the ISO 9001 certification
-
The Certification Leaders (TCL)
-
ISO 9001 accreditation date
-
Saturday 7 October 2023
-
What the ISO 9001 doesn’t cover
-
Not applicable
-
Quality management systems (QMS)
-
Yes
-
CSA STAR certification
-
No
-
PCI certification
-
No
-
Cyber essentials
-
Yes
-
Please provide your Cyber Essentials Certificate Number
-
C059bbbc-d73c-4720-91a5-58c0a2041778
-
Cyber essentials plus
-
Yes
-
Please provide your Cyber Essentials Plus Certificate Number
-
6ae002a1-e01d-4782-8c25-d184d7de9f24
-
Other security certifications
-
No
Social value
-
Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
-
New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
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Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
-
Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.
-
Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises
-
Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
-
Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero
Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.
-
Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
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Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
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Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 6: Employment and training: For those who face barriers to employment
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Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
-
Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
-
Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
-
Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.
-
Understanding of the issues affecting the development of new skills by target cohort
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Understanding of issues relating to entering the contract workforce
-
Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.
Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.
-
Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
Service documents
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