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CloudRock Partners

Advisory Services - HR, Finance, Payroll

CloudRock - HR, Finance and/or Payroll selection and replacement.

We support organisations who need to replace their current HR, Finance, and/or Payroll systems.

Includes business case, technology and implementation partner selection/contracting, planning and mobilising the team, Project Management, Process and Technology design, Data Cleanse and Migration, Testing, Training, Change Management.

Features

  • Client-side support for system selection and implementation
  • Business analysis, requirement definition and decision-making facilitation
  • Software selection, business case and stakeholder management/alignment
  • Project Management, Planning, Reporting and Delivery
  • Operating model and organisation redesign as required
  • Process design
  • Data cleansing, transformation and migration
  • End-to-end testing including support of UAT
  • Change management (focused on benefits realisation), Communications and Training
  • Cutover and ongoing support

Benefits

  • Safe transition to new system and modern ways of working
  • Removal of current challenges and risks
  • Upskilled team to support the solution after go live
  • Extensive experience reduces risk of delay and additional costs
  • Enables lower-cost models for your support services
  • Business Case benefits are realised quicker with our BCA toolkit
  • Internal change management skills developed
  • Common implementation risks and mistakes managed
  • Return on investment enabled faster
  • No need for last minute costly contract resource

Pricing

£700 to £1,800 a unit a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at connect@cloudrockpartners.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

5 6 3 2 1 3 8 5 9 5 5 2 5 9 5

Contact

CloudRock Partners Minos Ataliotis
Telephone: 07808573907
Email: connect@cloudrockpartners.com

Planning

Planning service
Yes
How the planning service works
CloudRock has a thorough and articulate Methodology . This tried and tested approach guides organisations through a clearly defined process from your current to future state.
CloudRock's experience of leading cloud-enabled transformation programmes across some of the largest departments and agencies from their customer base. We avoid common mistakes and risks; use workshops to quickly deliver important decisions and deliverables needed for a successful project; and recommendations if we see a better way to do things.
Our experienced Programme and Project Leads will work with you and any required third parties, to tailor these tried and tested plans around your organisation's objectives, constraints and timelines.
Planning service works with specific services
Yes
Hosting or software services the planning service works with
  • Oracle
  • Workday
  • SAP / Success Factors
  • Dayforce
  • Any HR / Finance / Payroll system
  • Any related software needed to implement Cloud ERP and HR

Training

Training service provided
Yes
How the training service works
CloudRock provides training for senior stakeholders, HR/ Finance / Payroll teams, line managers, employees and any other users or recipients of the new data, processes, service and systems being delivered. Our training team are qualified and highly experienced in managing and embedding cloud-enabled change which our Change and Training approach delivers.
Training is tied to specific services
Yes
Services the training service works with
  • Workday
  • SAP / SuccessFactors
  • Oracle
  • Dayforce
  • Any HR / Finance / Payroll
  • Any related software/services needed to implement Cloud

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
We provide resources including Project and Programme Managers, cutover managers, test leads, data migration leads and change managers who help you migrate to the cloud or between cloud services from a data, process, technology and people perspective. We have done this many times and bring years of experience to help you agree on the best migration approach and plan whilst avoiding common mistakes and risks of transitioning to the cloud.
Setup or migration service is for specific cloud services
Yes
List of supported services
  • Workday
  • Oracle
  • SAP / Success Factors
  • Dayforce
  • Any software/services needed to implement Cloud ERP / HR
  • Any HR / Finance / Payroll system

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
CloudRock have a team of test practitioners who specialise in delivering testing services to improve quality of your investment in HR, Finance and Payroll technology. We have advanced capability in: Test policy and strategy development; Test planning management and control; Testing on cloud systems using various methodologies including Agile; Defect triage management and reporting; Test tool selection; Risk-based testing; Tax Compliance

Our team, often one of our Senior Partners, provides independent quality assurance on every project.

Security testing

Security services
No

Ongoing support

Ongoing support service
Yes
Types of service supported
Hosting or software provided by a third-party organisation
How the support service works
CloudRock provides strategic, outcomes-driven support for your team rather than technical support. This ensures you get the best results and Return on Investment in any cloud software or support contract you have with third parties. Through our AMS support services, you will have a dedicated lead/s and team for your company. This team will ensure clients have technical support as well as knowledge transfer to fix configuration issues or answer queries. We will be there to ensure everyone is using the selected solutions to help with your strategy, operating model and processes.

Service scope

Service constraints
None

User support

Email or online ticketing support
Email or online ticketing
Support response times
Within 1 hour
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
Web chat
Web chat support availability
9 to 5 (UK time), Monday to Friday
Web chat support accessibility standard
None or don’t know
How the web chat support is accessible
It is through Microsoft Teams or any alternative communications tool set a client would like to use as long as it is secured.
Web chat accessibility testing
None
Support levels
We provide strategic, outcomes-driven support for your team rather than technical support. This is included in our day rates and means a transformation consultant is always available during your project to offer advice and guidance.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Baseline Personnel Security Standard (BPSS)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
The British Assessment Bureau
ISO/IEC 27001 accreditation date
15 November 2021
What the ISO/IEC 27001 doesn’t cover
Nothing in relation to the services we provide
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

We commit to minimizing our environmental impact through, Sustainable Resource Use: Implementing efficient use of resources, including water, energy, and materials, aiming for sustainable sourcing and reducing waste; Carbon Footprint Reduction: Striving to reduce greenhouse gas emissions through energy efficiency, renewable energy sources, and sustainable transportation options; Biodiversity and Conservation: Supporting biodiversity projects and practices that protect natural habitats and species.

Covid-19 recovery

CloudRock has a strict policy where if someone has tested positive for COVID-19, they are to remain at home and rest until they have a negative reading. This is to ensure the health of all employees as well as the employee recovering from COVID-19.

Tackling economic inequality

ClockRock takes reasonable and appropriate steps to encourage job applications from as diverse a range of people as possible. Anyone making a decision about recruitment must not discriminate in any way and must have attended appropriate diversity and inclusion training. Every decision maker must challenge themselves, and other members of the recruitment interviewing panel, to make sure that any stereotypes, unconscious bias or prejudice do not play a part in recruitment decisions.

Equal opportunity

CloudRock invite the creation and participation within employee resource groups so that forums exist for individuals who have a passion for, or a connection with, a particular aspect of equality, diversity and inclusion.
The aim of these groups will be to:
• Provide networking opportunities and community support;
• Organise events to raise awareness and provide education; and
• Contribute ideas and suggestions for ways the company can be more diverse and inclusive. If an individual is involved with making
decisions about an individual’s engagement or employment, they must attend appropriate equality, diversity and inclusion training.
All new starters must attend equality, diversity and inclusion training as part of their on-boarding programme.

Wellbeing

CloudRock has invested in a number of activities to help individuals maintain their health and wellbeing. Below are some things CloudRock has accomplished: Working appropriate hours, taking regular breaks, and building healthy working habits into their day; Alerting line managers to health and safety and wellbeing problems affecting their work; Taking advantage of counselling and training opportunities; Getting involved in our wellbeing initiatives, CloudRock has invested in a number of activities to help individuals maintain their health and wellbeing. It has also implemented a series of initiatives to help raise awareness of health and lifestyle issues affecting mental health and wellbeing through its EAP and medical

Pricing

Price
£700 to £1,800 a unit a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at connect@cloudrockpartners.com. Tell them what format you need. It will help if you say what assistive technology you use.