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TRANSPUTEC LIMITED

Database as a Service (DBaaS)

Transputec’s DBaaS, referred to also as DBA‑as‑a‑Service, is a fully managed database administration service designed to optimise, monitor, secure, and support your organisation’s databases without the cost and overhead of maintaining in‑house DBA staff. It delivers expert SQL database management, proactive monitoring, performance tuning, backup & recovery, and enterprise‑grade support.

Features

  • Proactive monitoring
  • Dedicated, certified DBA Team
  • Export database optimisation
  • Backup and recovery management
  • Performance tuning and anaylsis
  • Security and compliance alignment
  • High performance database support
  • Cost efficient scaling and reduced overheads
  • Service benefits

Benefits

  • Improved database performance and efficiency
  • Reduced operational costs and overheads
  • Enhanced reliability through proactive monitoring
  • Faster recovery and stronger data protection
  • Access to experienced database experts
  • Compliance and security alingment
  • Flexible support for high performance and enterprise workloads
  • Operational efficiency for internal teams

Pricing

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at G-cloud@transputec.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

5 6 5 0 5 7 3 1 3 0 4 8 9 6 0

Contact

TRANSPUTEC LIMITED G-Cloud Team
Telephone: 0203 5886570
Email: G-cloud@transputec.com

About your service

Service categories

Cloud Support Services

Ongoing Support

  • Product support capabilities
  • Logging and management of incidents
  • Reporting and proactive results analysis

Service scope

Service constraints
None

User support

Email or online ticketing support
Yes, at extra cost
Support response times
Our 24x7 support service ensures that help is always available when you need it. Our team
of certified cloud experts is ready to assist with any issues or queries you may have, no
matter the time of day.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
Yes, at an extra cost
Web chat support availability
24 hours, 7 days a week
Web chat support accessibility standard
EN 301 549
Web chat accessibility testing
No testing have been done for assistive technology users.
Support levels
1. Fully Managed Service
2. Co‑Managed Service
3. Bespoke (Standard → Advanced) Support Levels
4. Technical Account Manager (TAM)
5. Strategic Advisor
6. Third‑Party Support Availability

Support level and cost are tailored to the scope of the agreement.
AI chatbot
Yes

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
Cloud database services

Staff security

Staff security clearance
Other security clearance
Government security clearance
Security Clearance (SC)

Pricing

Discount for educational organisations
Yes

Architecture roles

Technical architect
Role level UK Rate Offshore Rate
Associate technical architect £850.00 £850.00
Technical architect £950.00 £950.00
Senior technical architect £1,250.00 £1,250.00
Lead technical architect £1,250.00 £1,250.00
Principal technical architect £1,250.00 £1,250.00

Chief digital and data roles

Chief data officer
Role level UK Rate Offshore Rate
Chief data officer £1,250.00 £1,250.00

Cyber security roles

Cyber security monitoring
Role level UK Rate Offshore Rate
Associate cyber security monitoring £450.00 £350.00
Lead cyber security monitoring £650.00 £550.00
Principal cyber security monitoring £1,250.00 £1,250.00

Data roles

Data engineer
Role level UK Rate Offshore Rate
Data engineer £750.00 £600.00
Senior data engineer £900.00 £900.00

IT operations roles

IT service manager
Role level UK Rate Offshore Rate
IT service analyst £350.00 £250.00
IT service manager £750.00 £750.00

Product and delivery roles

Delivery manager
Role level UK Rate Offshore Rate
Associate delivery manager £650.00 £650.00
Programme delivery manager
Role level UK Rate Offshore Rate
Programme delivery manager £850.00 £850.00

Software development roles

Software developer
Role level UK Rate Offshore Rate
Developer £550.00 £550.00
Senior developer £650.00 £650.00

Non-mandatory Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
LRQA
ISO/IEC 27001 accreditation date
Tuesday 28 October 2025
What the ISO/IEC 27001 doesn’t cover
All ISO 27001:2022 controls are within scope
ISO 28000:2022 certification
No
ISO 9001 certification
Yes
Who accredited the ISO 9001 certification
LRQA
ISO 9001 accreditation date
Tuesday 28 October 2025
What the ISO 9001 doesn’t cover
All parts of the business are covered
Quality management systems (QMS)
Yes
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Please provide your Cyber Essentials Certificate Number
9e3e144e-b733-4e15-9443-1f700628effc
Cyber essentials plus
Yes
Please provide your Cyber Essentials Plus Certificate Number
8cf1ff77-ade7-4f78-810d-44f8e9e7f72a
Other security certifications
No

Social value

Section B - Commitment for Future: Delivery
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at G-cloud@transputec.com. Tell them what format you need. It will help if you say what assistive technology you use.