Database as a Service (DBaaS)
Transputec’s DBaaS, referred to also as DBA‑as‑a‑Service, is a fully managed database administration service designed to optimise, monitor, secure, and support your organisation’s databases without the cost and overhead of maintaining in‑house DBA staff. It delivers expert SQL database management, proactive monitoring, performance tuning, backup & recovery, and enterprise‑grade support.
Features
- Proactive monitoring
- Dedicated, certified DBA Team
- Export database optimisation
- Backup and recovery management
- Performance tuning and anaylsis
- Security and compliance alignment
- High performance database support
- Cost efficient scaling and reduced overheads
- Service benefits
Benefits
- Improved database performance and efficiency
- Reduced operational costs and overheads
- Enhanced reliability through proactive monitoring
- Faster recovery and stronger data protection
- Access to experienced database experts
- Compliance and security alingment
- Flexible support for high performance and enterprise workloads
- Operational efficiency for internal teams
Pricing
- Education pricing available
Service documents
Request an accessible format
Framework
G-Cloud 15
Service ID
5 6 5 0 5 7 3 1 3 0 4 8 9 6 0
Contact
TRANSPUTEC LIMITED
G-Cloud Team
Telephone: 0203 5886570
Email: G-cloud@transputec.com
About your service
- Service categories
-
Cloud Support Services
Ongoing Support
- Product support capabilities
- Logging and management of incidents
- Reporting and proactive results analysis
Service scope
- Service constraints
- None
User support
- Email or online ticketing support
- Yes, at extra cost
- Support response times
-
Our 24x7 support service ensures that help is always available when you need it. Our team
of certified cloud experts is ready to assist with any issues or queries you may have, no
matter the time of day. - User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- Yes, at an extra cost
- Web chat support availability
- 24 hours, 7 days a week
- Web chat support accessibility standard
- EN 301 549
- Web chat accessibility testing
- No testing have been done for assistive technology users.
- Support levels
-
1. Fully Managed Service
2. Co‑Managed Service
3. Bespoke (Standard → Advanced) Support Levels
4. Technical Account Manager (TAM)
5. Strategic Advisor
6. Third‑Party Support Availability
Support level and cost are tailored to the scope of the agreement. - AI chatbot
- Yes
Resellers
- Supplier type
- Reseller providing extra features and support
- Organisation whose services are being resold
- Cloud database services
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Security Clearance (SC)
Pricing
- Discount for educational organisations
- Yes
Architecture roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate technical architect | £850.00 | £850.00 |
| Technical architect | £950.00 | £950.00 |
| Senior technical architect | £1,250.00 | £1,250.00 |
| Lead technical architect | £1,250.00 | £1,250.00 |
| Principal technical architect | £1,250.00 | £1,250.00 |
Chief digital and data roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Chief data officer | £1,250.00 | £1,250.00 |
Cyber security roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security monitoring | £450.00 | £350.00 |
| Lead cyber security monitoring | £650.00 | £550.00 |
| Principal cyber security monitoring | £1,250.00 | £1,250.00 |
Data roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data engineer | £750.00 | £600.00 |
| Senior data engineer | £900.00 | £900.00 |
IT operations roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| IT service analyst | £350.00 | £250.00 |
| IT service manager | £750.00 | £750.00 |
Product and delivery roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate delivery manager | £650.00 | £650.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Programme delivery manager | £850.00 | £850.00 |
Software development roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Developer | £550.00 | £550.00 |
| Senior developer | £650.00 | £650.00 |
Non-mandatory Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- LRQA
- ISO/IEC 27001 accreditation date
- Tuesday 28 October 2025
- What the ISO/IEC 27001 doesn’t cover
- All ISO 27001:2022 controls are within scope
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- Yes
- Who accredited the ISO 9001 certification
- LRQA
- ISO 9001 accreditation date
- Tuesday 28 October 2025
- What the ISO 9001 doesn’t cover
- All parts of the business are covered
- Quality management systems (QMS)
- Yes
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Please provide your Cyber Essentials Certificate Number
- 9e3e144e-b733-4e15-9443-1f700628effc
- Cyber essentials plus
- Yes
- Please provide your Cyber Essentials Plus Certificate Number
- 8cf1ff77-ade7-4f78-810d-44f8e9e7f72a
- Other security certifications
- No
Social value
- Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
- New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
- Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
- Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
-