Protection Group International Limited

Incident Response Management

Protection Group International's Cyber Incident Response Team is able to respond to data breaches while limiting the impact to your business, allowing you to continue to function throughout the incident management process.

Features

• Containing the existing compromise
• Limiting any further compromises
• Remediating the existing incident
• Providing development strategies for future improvements to your defensive posture

Benefits

• Quickly and effectively contain the breach
• Prevent any further breach or compromise through lessons learned review
• Enable business operations to return quickly after incident
• Identify improvements in policies, processes and procedures to prevent recurrence

£975 to £1,675 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bidteam@pgitl.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

567547631291539

Contact

Mike Tipson
020 4566 6600
bidteam@pgitl.com

Planning

• Planning service: Yes
• How the planning service works: PGI's Incident Response team would work with you to understand your requirements and risks, in order to develop an Incident Response service which meets their needs.; ; In addition to providing Incident Response services we also provide Incident Response Planning, Risk and Mitigation consultancy, Incident Response draw-down days, Incident Response Training and Threat Analysis and Intelligence Reporting, including Executive Cyber Awareness.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: PGI’s Cyber Security Incident Response Team, accredited by CREST,; is able to deliver the expert training and coaching of relevant tools, tactics and techniques to operational IT staff or SOC analysts in order to prepare them for defending or investigating potential security incidents on a corporate network. ; ; PGI’s vast experience of developing multi-level information security skills and mentoring professionals can be provided by implementing industry recognised technical upskilling programmes including Digital Forensics and Incident Response Associate or Digital Forensics and Incident Response Practitioner courses, to also achieve certification as a CREST Practitioner Intrusion Analyst, or CREST Registered Intrusion Analyst respectively, into effective learning and development, professional career plans. ; ; Ensuring IT capability knows how to recognise attack vectors and take appropriate measures to hunt and secure malware is cost effective and incorporates another critical layer of protection to staff, systems and data. ; ; Our operational trainers are qualified, relied upon and have worked for organisations in critical national infrastructure, government, corporate, charity and small-to-medium enterprises to help restore their systems which adds significant value to delivery of training, contextualised through real-life scenarios – also providing the necessary reporting and management language skills needed to communicate events appropriately.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Our experts would work with you to determine the best location for your Incident Management requirements, and then help implement it. This could be on premise or cloud based, or a hybrid of the two, depending on organisational requirements.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: In the same way that organisations carry out tests against their Business Continuity plans, PGI would work with you to test your Incident Response processes to ensure that they are fit for purpose, that staff know what is expected of them and that your organisation is ready to react in the event of an incident being declared.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
• Certified security testers: Yes
• Security testing certifications:
  • CREST
  • Cyber Scheme
  • Other
• Other security testing certifications:
  • CompTIA Network+
  • CompTIA Security+
  • CompTIA Advanced Security Practitioner
  • Certified Information Security Manager
  • Certified Information Systems Security Professional
  • Microsoft Certified IT Professional
  • Microsoft Certified Security Engineer
  • Certified Malware Investigator
  • Certified Computer Forensic Investigator
  • Certified Ethical Hacker

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: PGI have no constraints on the services we provide. Work can be carried out on site or remotely, depending on client requirements.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Responses will normally be within one working day, unless in the middle of an incident / project when response times will usually be quicker. Weekend response times may be different, depending on contractual requirements.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: Support levels would be agreed on a project by project basis. Cost for support will be determined based on client requirements. Typically each client will be assigned a lead contact, who may be one of PGI's consultants or may be part of the sales team. This will depend on the nature of the project being undertaken.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Baseline Personnel Security Standard (BPSS)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: British Assessment Bureau
• ISO/IEC 27001 accreditation date: 28/04/2022
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: Yes
• Any other security certifications: CREST

Social Value

• Social Value:

  Social Value

  • Equal opportunity
  • Wellbeing

  Equal opportunity

  PGI is an equal opportunity employer, with a strong focus on Diversity, Equity and Inclusion.

  Wellbeing

  PGI provides staff with support across mental and physical health.

Pricing

• Price: £975 to £1,675 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bidteam@pgitl.com. Tell them what format you need. It will help if you say what assistive technology you use.