NETPREMACY LIMITED

Google Cloud Platform (GCP) - Big Query & Analytics

Efficiently capture, process, and analyse data with Google Cloud data analytics products. Focus on finding insights rather than managing infrastructure. Combine cloud-native services with open source tools as needed, both in batch and stream mode providing big query & analytics solutions. Looker is now available as a GCP service.

Features

• Gemini provides AI automation for complex data science workflows
• Fully managed platform scales automatically without requiring manual management
• Built-in streaming allows immediate data ingestion and rapid analysis
• Separate storage and compute optimise costs and high performance
• BigLake enables unified analysis across different major cloud platforms
• BigQuery ML lets users create models using familiar SQL
• Secure environments for collaborating without moving or copying data
• Advanced functions for processing and visualising complex geographic data
• Real-time data processing using SQL-based streaming for fast insights
• Dataplex provides metadata harvesting and profiling for quality assets

Benefits

• Automate data preparation and pipeline building to streamline complex workflows
• Ask questions in plain language to receive instant data insights
• Run serverless Spark alongside SQL workloads to unify analytical processes
• Decouple storage and compute to optimise costs for massive analysis
• Ingest streaming data automatically to make decisions on fresh information
• Create secure data clean rooms to collaborate without moving data
• Access rich geospatial datasets to unlock faster and better insights
• Migrate legacy data warehouses easily using a fully managed service
• Train and evaluate machine learning models directly using familiar SQL
• Use generative AI functions to summarise text without specialised tools

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at aeden@netpremacy.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

568291536123933

Contact

Andrew Eden
0113 366 2008
aeden@netpremacy.com

About your service

• Service categories:

  Application Development and Deployment

  Application platforms

  Deployment centric application platforms

  • Cloud Deployment-Centric Application Platforms
• Multi cloud support: Yes

Service scope

• Software add-on or extension: No
• Cloud deployment model: Public cloud
• Service constraints: N/A
• System requirements:
  • Billing-enabled Google Cloud account and project are mandatory
  • Valid API key required to authenticate every service request
  • Latest versions of Chrome, Firefox, Safari, or Edge browsers
  • Android 6.0+ or iOS 15.0+ for mobile SDK compatibility
  • Windows 7+ or macOS 10.12+ for desktop environment support
  • OpenGL ES 2.0 support for 3D maps and acceleration
  • Google Play services installed on Android devices for SDKs
  • Persistent internet connection for data retrieval and map loading
  • Minimum 2GB RAM for mobile navigation and 3D rendering
  • No specific antivirus or software licenses are required

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: SLA's are available with different response times, with a P1 being a response within 1 business hour to a P4 being within 24 business hours
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: P1 - 90% of calls responded to within 1 business hour. P2 - 90% of calls responded to within 4 business hours. P3 - 80% of calls responded to within 8 business hours. P4 - Calls responded to within 24 business hours. Costs vary depending on contract type and detail and can include access to technical account manages and support engineers.
• Support available to third parties: No

Onboarding and offboarding

• Getting started: Google Maps Platform is designed for self-service integration, providing a robust suite of digital resources to help developers and businesses get started quickly.; ; Core Support Resources; Comprehensive Documentation: This is the primary resource, featuring detailed API references, SDK guides, and sample code for platforms like JavaScript, iOS, and Android.; ; Google Maps Platform Training: While Google doesn't typically provide direct "onsite" training, they offer extensive online training through Google Cloud Skills Boost and guided codelabs. These interactive tutorials walk users through building specific features, like adding markers or styling maps.; ; Quick Start Tools: The Google Cloud Console includes a "Quick Start" setup flow that automates API enablement and provides boilerplate code to jumpstart development.; ; Community & Support: Users can access technical support plans for direct assistance or utilise community forums like Stack Overflow, where Google engineers frequently participate.; ; For organisations requiring more hands-on guidance, Netpremacy provides bespoke consulting, implementation services, and specialised training.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: Google Maps API is a data call service, so no customer data is stored.
• End-of-contract process: Google Maps API is a data call service, so no customer data is stored, and the service is pay as you go, therefore customers can stop using the service whenever they like.
• Documentation accessibility standard: WCAG 2.2 AA

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Google Maps API allows developers to create applications that are as fully featured as any given platform allows.
• Service interface: No
• User support accessibility: WCAG 2.2 AA
• API: Yes
• What users can and can't do using the API: The Google Maps Platform APIs allow developers to integrate map data, routing, and local information into applications.; ; Setup: Users cannot create a Google Cloud account or configure billing directly through the Maps API. However, developers can use the Service Usage API to programmatically enable specific Maps services and the Cloud Resource Manager API to manage projects and organizational structures.; ; Changes: Users can make real-time changes through API calls, such as updating markers, drawing shapes, and overlaying GeoJSON data. With Cloud-based Maps Styling, developers can modify the map’s visual appearance (colors, feature visibility) via the API and Console without needing to redeploy application code.; ; Limitations:; ; Administrative: High-level account management, such as billing and API key generation, generally requires the Google Cloud Console for security.; ; Data Integrity: Users cannot modify Google’s underlying global map data (e.g., correcting a street name or building location).; ; Usage Quotas: All APIs are subject to strict rate limits and pricing tiers.; ; Terms of Service: Users are prohibited from caching, scraping, or storing Google content for offline use, or using the API for "asset tracking" without specific licensing.
• API documentation: Yes
• API documentation formats:
  • Open API (also known as Swagger)
  • HTML
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: Google Maps API customisation is available to developers and businesses across web (JavaScript), Android, and iOS platforms. To start, you need a Google Cloud account and an API key.; ; What can be customized; Users can modify nearly 100 map features to match their brand’s aesthetic:; ; Visuals: Change colours, opacity, and visibility for roads, water, parks, and buildings.; ; Labels: Edit or hide text and icons for Points of Interest (POIs).; ; Markers: Create bespoke Advanced Markers using HTML/CSS or custom images.; ; Interactive Overlays: Add heatmaps, 3D tiles, and data-driven styling for boundaries like postal codes.; ; How users can customise; Cloud-based Styling: The most efficient method. You design styles in the Google Cloud Console and apply them via a Map ID. This allows for instant updates without redeploying code.; ; JSON Styling: Manually embedding a JSON style object directly into your application’s code.; ; Programmatic Control: Using the API’s libraries to dynamically adjust zoom, center points, and user interactions based on real-time data.

Scaling

• Independence of resources: Google provides resource independence through a multi-tenant architecture that logically isolates data on shared physical infrastructure. Each organisation operates within its own logical silo, secured by unique tenant identifiers and Identity and Access Management (IAM). This ensures that files, emails, and configurations remain strictly partitioned, preventing unauthorised cross-tenant access. Furthermore, administrative boundaries allow organisations to independently manage their own security policies, data residency, and encryption keys. This ensures that one tenant’s environment remains entirely separate and secure from others, providing the benefits of a private cloud with public cloud scalability.

Analytics

• Service usage metrics: Yes
• Metrics types: Google Workspace usage metrics are primarily obtained through these four methods: Google Admin Console: Access the Reporting section for pre-built visual dashboards covering app usage, storage, and security trends. Admin SDK Reports API: Programmatically retrieve granular user-level and customer-wide activity data or audit logs for custom integrations. BigQuery Export: Enable automatic log exports to BigQuery for advanced SQL analysis and long-term data retention. Google Cloud Console: Use Cloud Logging and Monitoring to track technical API metrics like traffic, error rates, and latency.
• Reporting types:
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request
• Resource tagging: No
• FOCUS resource tagging: No

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Google

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: European Economic Area (EEA)
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: At least every 6 months
• Penetration testing approach: In-house
• Protecting data at rest:
  • Physical access control, complying with CSA CCM v4.0
  • Physical access control, complying with SSAE-18 / ISAE 3402
  • Physical access control, complying with another standard
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
• Data sanitisation process: Yes
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001
• Data sanitisation type:
  • Deleted data can’t be directly accessed / Cryptographic Erasure
  • Data Erasure
  • Explicit overwriting of storage before reallocation / Secure Erase

Data importing and exporting

• Data export approach: Google Maps API does not store any customer data.
• Data export formats: Other
• Other data export formats: No customer data is stored in Google Maps API
• Data import formats: Other
• Other data import formats: There is no upload. Data is called via API

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: The Google Cloud Platform Service Level Agreement (SLA) guarantees a Monthly Uptime Percentage of at least 99.9%. If Google fails to meet this threshold, customers are eligible for Service Credits, which are typically applied as extra days of service added to the end of a contract or as a monetary credit for monthly billing users. Service Credit Tiers The amount of credit depends on the actual uptime recorded during a calendar month:Monthly Uptime PercentageService Credit (Days of Service)99.0% – < 99.9%3 days95.0% – < 99.0%7 days< 95.0%15 days Key Conditions Downtime Definition: Downtime is generally defined as a period where the "user error rate" across a domain exceeds 5%, measured by server-side logs.Claim Window: Credits are not automatic. You must request them by opening a support case within 30 days of the end of the month in which the downtime occurred.Exclusions: The SLA typically excludes issues caused by factors outside Google’s control, third-party software, or Alpha/Beta features.
• Approach to resilience: Google Cloud Platform is engineered for resilience through a cloud-native, distributed architecture that eliminates single points of failure. Security patches and system updates are applied globally and instantaneously. 1. Data Redundancy and Availability Data is not stored on a single server or in a one-size-fits-all database. Instead, Google utilises Spanner, a globally distributed database that provides high availability and strong consistency. Your data is fragmented, encrypted, and replicated across multiple geographic regions. If a data center faces an outage, traffic is automatically rerouted to a functional node without user disruption, supporting a 99.9% uptime SLA. 2. Zero-Trust and AI-Driven Defense Resilience also means surviving cyberattacks. Google Cloud Platform employs a Zero-Trust security model, where every access request is verified based on identity and device health. Stateful Tokens: Sessions are cryptographically bound to specific devices. AI Filtering: Centralised machine learning models analyse billions of signals to block 99.9% of spam, phishing, and malware before they reach the inbox. 3. Proactive Business Continuity For 2026, Google provides specific Business Continuity tiers. These offer "hot" standby environments that allow critical teams to maintain communication and document access even during rare, large-scale service disruptions.
• Outage reporting: Google Cloud Platform outages are primarily reported and tracked through the official Google Status Dashboard. This public-facing tool uses colour-coded indicators—green for available, orange for service disruptions, and red for full outages—to provide real-time updates on core services. For more granular data, administrators use the Personalised Service Health dashboard within the Google Admin Console. This provides tailored alerts regarding incidents specifically affecting their organisation's projects and regions. Key Reporting Channels: Official Dashboard: Provides a chronological timeline of incidents, including "Summary," "Symptoms," and "Workarounds." Admin Console: Administrators can report unlisted issues directly by clicking "Get help" and using the support concierge to open a ticket. Automated Alerts: Users can subscribe to RSS or JSON feeds and configure system-defined rules to receive email or mobile notifications the moment a status change is published. Community Reporting: Third-party platforms like Downdetector and StatusGator often serve as early-warning indicators, aggregating user-submitted reports before Google’s engineering teams officially acknowledge an issue.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
• Access restrictions in management interfaces and support channels: To secure management interfaces like the Admin Console, access is restricted through Role-Based Access Control (RBAC), adhering to the Principle of Least Privilege. Enhanced security is enforced via Multi-Factor Authentication (MFA) and Context-Aware Access (IP/device-based restrictions). For support channels, Access Transparency provides logs of all Google personnel actions, while Access Approval allows administrators to explicitly grant or deny Google staff access to customer data during support requests, ensuring robust data sovereignty and auditability.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: User-defined

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards:
  • CSA CSM version 4.0
  • ISO/IEC 27001
• Information security policies and processes: Google operates under a "secure-by-design" framework, adhering to global standards such as ISO/IEC 27001, 27017, 27018, 27701 and SOC 2/3 reports.; ; Reporting Structure; Security is governed by the Office of the CISO, which oversees dedicated teams for threat intelligence, incident response, and privacy. This structure reports directly to Google Cloud’s executive leadership, ensuring security is prioritised at the highest level.; ; Processes & Enforcement; To ensure policies are followed, Google employs a multi-layered approach:; ; Zero Trust Enforcement: Access is never assumed. Context-Aware Access dynamically verifies identity, device health, and location before granting access to data.; ; Automated Monitoring: The Security Center and Alert Center provide real-time visibility into potential threats and policy violations, often triggering automated remediation.; ; Data Protection: Automated Data Loss Prevention (DLP) policies prevent the unauthorised sharing of sensitive information.; ; Independent Audits: Annual third-party assessments verify that internal controls remain effective and compliant with international regulations (e.g., HIPAA, GDPR).
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Configuration and change management approach: Google employs a phased change management methodology—Excite, Enable, Expand, and Embed—to manage transitions. Configuration components are tracked throughout their lifecycle via Admin Audit Logs and the Workspace Events API, which provide a permanent, searchable record of every administrative modification. Security impact is assessed through the Security Center and Security Investigation Tool, which evaluate changes against data loss prevention (DLP) and identity benchmarks. Administrators use the Security Health dashboard to identify potential risks or misconfigurations in real-time. This process is governed by internal secure development controls and validated by SOC 2 and ISO 27001 audits.
• Vulnerability management type: Undisclosed
• Vulnerability management approach: Google employs a secure-by-design approach, utilising automated scanning and the AI-driven Security Command Center to assess threats. Vulnerabilities are identified through internal research and the Project Zero team. For its services, Google typically adheres to a 90-day disclosure window but prioritises rapid patching, often deploying fixes for zero-day exploits under active investigation within seven days. Threat intelligence is sourced from the Google Threat Intelligence ecosystem, which synthesizes real-world data from Mandiant’s frontline investigations, VirusTotal’s massive malware database, and telemetry from billions of global users to proactively neutralise emerging risks.
• Protective monitoring type: Undisclosed
• Protective monitoring approach: Google identifies compromises using AI-powered anomaly detection, automated log analysis, and behavioural signals (e.g., suspicious logins or mass file downloads). Threats are surfaced in the Alert Center for immediate triage. When a compromise is found, Google initiates a structured response: administrators can suspend accounts, revoke OAuth tokens, and reset credentials to isolate the threat. High-severity incidents trigger a coordinated investigation by Google’s security teams. Response speed is maximised through near real-time automated blocking (stopping 99.9% of phishing) and instant alerts, enabling organisations to mitigate risks before data exfiltration occurs.
• Incident management type: Undisclosed
• Incident management approach: Google follows the Incident Management at Google (IMAG) framework, a structured process based on the Incident Command System. It utilises pre-defined playbooks and automated "curated detections" for common events—such as service outages or security threats—to ensure rapid, consistent mitigation. Administrators report incidents via the Google Admin Console through support cases, 24/7 chat, or phone. Users can also monitor and report disruptions via the Google Workspace Status Dashboard. Following major incidents, Google provides Post-Incident Reports (RCAs) detailing the root cause and remediation, typically published on the status dashboard or provided directly upon request.
• Post-quantum cryptography secure: Yes

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: No
• Free trial available: No

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 7%
• Between £250,000 and £500,000: 7%
• Between £500,001 and £1,000,000: 10%
• Between £1,000,001 and £2,500,000: 13%
• Between £2,500,001 and £5,000,000: 16%
• Over £5,000,001: 19%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2022 certification: No
• ISO 9001 certification: No
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: 4ffa49d8-1eef-4a7a-95a0-4352562eabdf
• Cyber essentials plus: No
• Cyber Essentials Alternative: None of the criteria
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • New apprenticeships on the contract workforce in the relevant area that meet the criteria set out in MAC 1b
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Ensuring new workers are informed of their right to join a trade union
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
    • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
    • How the supplier will work with NGOs, trade unions or other businesses to address modern slavery risk
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
    • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
    • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
    • Plans for positive actions with community groups.
    • Measures for making facilities used in the delivery of the contract available for community groups, education or training
    • Measures to engage users and communities and build relationships to increase community integration build trust and influence how the contract is delivered
    • Plans to respond flexibly and adapt approaches to community engagement and initiatives
    • Support for community-led initiatives relevant to the contract. Illustrative examples: improving transport links; reducing loneliness; helping with English language proficiency; and facilitating social mixing among people with different backgrounds
    • Collaborating with anchor institutions and community groups to make facilities available for education, training or community events

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Introducing transparency to pay and reward processes
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of issues relating to entering the contract workforce
    • Creation of outreach activities to create a pipeline of employees for the future contract delivery
    • Content of the outreach activity is designed to suit the target cohort
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
    • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at aeden@netpremacy.com. Tell them what format you need. It will help if you say what assistive technology you use.