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CLARIA LTD

Claria Microsoft Azure Consulting

Claria's Microsoft Azure Consulting service helps clients to leverage a suite of Microsoft Azure cloud solutions to develop a strategic Azure migration plan coupled with ongoing support tailored to each client. Claria's Microsoft Azure Consulting service includes analysis, planning, design, deployment and support.

Features

  • Azure Custom Development
  • Implementation
  • Support and optimisation
  • Identifies risks, mitigations and opportunities
  • Follows the Microsoft Well-Architected Framework
  • Azure Migration
  • Azure Security Assessment
  • Azure Managed Services
  • Azure DevOps Solutions
  • Azure Performance Tuning

Benefits

  • Experienced Azure consultancy with track record and certification
  • Broad industry experience
  • Azure expertise to ensure correct product selection
  • Azure expertise to achieve greater agility and flexibility
  • Experience working in high security environments
  • Azure expertise enables rapid deployment and improved time-to-value
  • Consumption based technologies reduce costs and increase confidence
  • High availability solutions for critical environments
  • Serverless components

Pricing

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@claria.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

5 6 8 4 4 6 1 3 1 3 8 8 8 6 6

Contact

CLARIA LTD Thomas Valaitis
Telephone: 01926 298195
Email: info@claria.com

About the service

Service categories
  • Cloud Support Services
    • Managed Cloud
      • Managed Private Cloud
        • Managed Private IaaS
        • Managed Private SaaS/PaaS
        • Application management
      • Managed Public cloud
        • Managed Public IaaS
        • Managed Public SaaS/PaaS
        • Application management
      • Managed Hybrid Cloud
        • Managed Hybrid IaaS
        • Managed Hybrid SaaS/PaaS
        • Application management

Service scope

Service constraints
There are no general service constraints.

User support

Email or online ticketing support
Yes, at extra cost
Support response times
Claria's Microsoft Azure Consulting support can be completely tailored to customers needs but the standard offering is :-

P1
Response within 30 minutes
Ticket update every 1 hour
Target Fix 4 hours
P2
Response within 2 hours
Ticket update every 4 hours
Target Fix 8 hours
P3
Response within 4 hours
Ticket update every 1 days
Target Fix 2 days
P4
Response within 24 hours
Ticket update every 2 days
Target Fix 5 days
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.2 AA
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
Yes
Web chat support availability
24 hours, 7 days a week
AI chatbot
No
Web chat support accessibility standard
WCAG 2.2 AA
Web chat accessibility testing
We have undertaken accessibility-focused testing of web and web chat journeys using assistive technologies to ensure inclusive and usable experiences.

This has included testing key user journeys using screen readers, keyboard-only navigation, browser zoom and reflow, and ensuring compatibility with common accessibility tools and settings.

For web chat specifically, testing has focused on message flow, focus management, notification behaviour, and ensuring chat content is announced correctly by assistive technologies.

Findings from this testing have been used to refine interaction patterns, improve clarity of messaging, and ensure compliance with WCAG 2.1 AA principles.

Where required by the contract, we are able to extend this approach to include structured testing sessions with assistive technology users as part of delivery.
Support levels
Claria's Microsoft Azure Consulting support can be completely bespoke on request, but our standard offerings are :-
P1
Response within 30 minutes
Ticket update every 1 hour
Target Fix 4 hours
P2
Response within 2 hours
Ticket update every 4 hours
Target Fix 8 hours
P3
Response within 4 hours
Ticket update every 1 days
Target Fix 2 days
P4
Response within 24 hours
Ticket update every 2 days
Target Fix 5 days

Claria's Microsoft Azure Consulting support is available either dedicated or on call
Technical Account Manager is available on request
Support can be remote or onsite if required

Supplier type

Supplier type
Reseller providing extra support
Organisation whose services are being resold
Azure

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Developed Vetting (DV)

Pricing

Discount for educational organisations
Yes

Government Digital and Data Roles

Architecture roles

Business architect
Role level UK Rate Offshore Rate
Trainee business architect £600.00
Associate business architect £800.00
Business architect £1,000.00
Lead business architect £1,200.00
Data architect
Role level UK Rate Offshore Rate
Data architect £800.00
Senior data architect £1,200.00
Enterprise architect
Role level UK Rate Offshore Rate
Enterprise architect £800.00
Senior enterprise architect £1,000.00
Lead enterprise architect £1,200.00
Principal enterprise architect £1,400.00
Network architect
Role level UK Rate Offshore Rate
Associate network architect £800.00
Security architect
Role level UK Rate Offshore Rate
Security architect £600.00
Lead security architect £800.00
Principal security architect £1,000.00
Solution architect
Role level UK Rate Offshore Rate
Associate solution architect £600.00 £400.00
Solution architect £850.00 £500.00
Senior solution architect £1,100.00 £650.00
Lead solution architect £1,200.00 £800.00
Principal solution architect £1,300.00 £1,000.00
Technical architect
Role level UK Rate Offshore Rate
Associate technical architect £600.00 £350.00
Technical architect £800.00 £450.00
Senior technical architect £1,000.00 £550.00
Lead technical architect £1,100.00 £600.00
Principal technical architect £1,200.00 £650.00

Chief digital and data roles

Chief technology officer
Role level UK Rate Offshore Rate
Chief technology officer £2,000.00

Data roles

Analytics engineer
Role level UK Rate Offshore Rate
Trainee analytics engineer £600.00 £300.00
Analytics engineer £900.00 £450.00
Data analyst
Role level UK Rate Offshore Rate
Associate analyst £500.00 £250.00
Data analyst £600.00 £300.00
Data engineer
Role level UK Rate Offshore Rate
Data engineer £650.00 £325.00
Data governance manager
Role level UK Rate Offshore Rate
Data governance manager £1,000.00
Performance analyst
Role level UK Rate Offshore Rate
Associate performance analyst £500.00
Performance analyst £700.00

IT operations roles

Application operations engineer
Role level UK Rate Offshore Rate
Associate application operations engineer £350.00 £150.00
Application operations engineer £450.00 £200.00
Senior application operations engineer £600.00 £300.00
Lead application operations engineer £800.00 £400.00
Principal application operations engineer £1,100.00 £550.00
Business relationship manager
Role level UK Rate Offshore Rate
Business relationship manager £750.00
Senior business relationship manager £950.00
Lead business relationship manager £1,100.00
Change and release manager
Role level UK Rate Offshore Rate
Configuration analyst £650.00
Change and release analyst £750.00 £300.00
Change and release manager £1,000.00
IT service manager
Role level UK Rate Offshore Rate
IT service analyst £750.00
IT service manager £900.00
Senior IT service manager £1,000.00
Head of IT service management £1,200.00
Incident manager
Role level UK Rate Offshore Rate
Incident manager £750.00 £400.00
Major incident manager £1,100.00 £550.00
Infrastructure engineer
Role level UK Rate Offshore Rate
Associate infrastructure engineer £600.00 £300.00
Infrastructure engineer £900.00 £450.00
Senior infrastructure engineer £1,000.00 £500.00
Lead infrastructure engineer £1,000.00 £500.00
Principal infrastructure engineer £1,100.00 £550.00
Infrastructure operations engineer
Role level UK Rate Offshore Rate
Associate infrastructure operations engineer £350.00 £150.00
Infrastructure operations engineer £450.00 £200.00
Senior infrastructure operations engineer £600.00 £300.00
Lead infrastructure operations engineer £800.00 £400.00
Principal infrastructure operations engineer £1,100.00 £550.00
Problem manager
Role level UK Rate Offshore Rate
Problem analyst £700.00
Problem manager £900.00
Service desk manager
Role level UK Rate Offshore Rate
Service desk analyst £450.00 £200.00
Senior service desk analyst £600.00 £300.00
Service desk manager £800.00 £400.00
Head of service desk £1,100.00 £550.00
Service transition manager
Role level UK Rate Offshore Rate
Service acceptance analyst £600.00 £300.00
Service readiness analyst £600.00 £300.00
Service transition manager £850.00 £425.00
Lead service transition manager £1,000.00 £500.00

Product and delivery roles

Business analyst
Role level UK Rate Offshore Rate
Trainee business analyst £500.00 £250.00
Junior business analyst £600.00 £300.00
Business analyst £750.00 £375.00
Senior business analyst £900.00 £450.00
Lead business analyst £1,050.00 £525.00
Head of business analysis £1,200.00 £600.00
Delivery manager
Role level UK Rate Offshore Rate
Associate delivery manager £650.00 £325.00
Delivery manager £950.00 £475.00
Senior delivery manager £1,100.00 £550.00
Head of (Agile) delivery management £1,450.00 £725.00
Digital portfolio manager
Role level UK Rate Offshore Rate
Digital portfolio analyst £800.00
Digital portfolio manager £1,100.00
Senior digital portfolio manager £1,450.00
Product manager
Role level UK Rate Offshore Rate
Associate product manager £600.00 £300.00
Product manager £800.00 £400.00
Senior product manager £950.00 £475.00
Lead product manager £1,050.00 £525.00
Head of product £1,400.00 £700.00
Programme delivery manager
Role level UK Rate Offshore Rate
Programme delivery manager £1,500.00
Service owner
Role level UK Rate Offshore Rate
Service owner £1,500.00

Quality assurance testing (QAT) roles

Quality assurance testing (QAT) analyst
Role level UK Rate Offshore Rate
Tester (QAT) £600.00 £300.00
QAT analyst £700.00 £350.00
Senior QAT analyst £900.00 £450.00
Lead QAT analyst £1,000.00 £500.00
Test engineer
Role level UK Rate Offshore Rate
Tester (test engineer) £600.00
Test engineer £650.00
Senior test engineer £750.00
Lead test engineer £800.00
Test manager
Role level UK Rate Offshore Rate
Test manager £800.00 £400.00
Head of test £1,000.00 £500.00

Software development roles

Development operations (DevOps) engineer
Role level UK Rate Offshore Rate
Apprentice DevOps engineer £400.00 £250.00
Junior DevOps engineer £500.00 £250.00
DevOps engineer £800.00 £400.00
Senior DevOps engineer £1,000.00 £500.00
Senior DevOps engineer - management £1,200.00 £600.00
Lead DevOps engineer £1,200.00 £600.00
Lead DevOps engineer - management £1,200.00 £600.00
Principal DevOps engineer £1,300.00 £650.00
Frontend developer
Role level UK Rate Offshore Rate
Apprentice frontend developer £400.00 £200.00
Junior frontend developer £600.00 £300.00
Frontend developer £800.00 £400.00
Senior frontend developer £1,000.00 £500.00
Lead frontend developer £1,100.00 £550.00
Head of frontend development £1,400.00 £700.00
Software developer
Role level UK Rate Offshore Rate
Apprentice developer £400.00 £200.00
Junior developer £500.00 £250.00
Developer £750.00 £375.00
Senior developer £1,000.00 £500.00
Senior developer - management £1,200.00 £600.00
Lead developer £1,200.00 £600.00
Lead developer - management £1,200.00 £600.00
Principal developer £1,200.00 £600.00
Principal developer - management £1,400.00 £700.00

Standards and certifications

ISO/IEC 27001 certification
Yes
ISO/IEC 27001 accredited by
GCC
ISO/IEC 27001 accreditation date
Tuesday 4 November 2025
What the ISO/IEC 27001 doesn’t cover
N/A
ISO 28000:2022 certification
No
ISO 9001 certification
No
Quality management systems (QMS)
Yes
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber Essentials Alternative
In relation to the services you do not have a current and valid Cyber Essentials certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials certificate by one of the government approved accreditation bodies within 12 months of the date of award.
Cyber essentials plus
No
Cyber Essentials Alternative
In relation to the services you do not have a current and valid Cyber Essentials Plus certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials Plus certificate by one of the government approved accreditation bodies within 12 months of the date of award.
Other security certifications
No

Social value

Mission: Kick start economic growth

To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

  • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
  • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
  • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
  • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
  • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
  • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
  • Activities to cascade good practice on fair working conditions throughout the supply chain
  • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
  • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
  • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
  • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
  • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
  • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
  • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
  • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
  • Volunteering opportunities for staff
  • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
  • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
  • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
  • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain

Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

  • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
  • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
  • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
Mission: Make Britain a clean energy superpower

To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

  • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
  • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
  • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
  • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it
Mission: Break down barriers to opportunity

By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

Policy Outcome 6: Employment and training: For those who face barriers to employment

  • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
  • Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
  • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
  • Collection of the views and expertise of disabled people and their representative organisations on successfully supporting disabled employees or applicants
  • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
  • Working conditions which promote an inclusive working environment and promote retention and progression
  • Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
  • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
  • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

  • Understanding of the issues affecting the development of new skills by target cohort
  • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
  • Understanding of issues relating to entering the contract workforce
Mission: Build an NHS fit for the future

That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

  • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
  • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
  • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
  • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@claria.com. Tell them what format you need. It will help if you say what assistive technology you use.