Fivium Limited

Innovation & Prototyping Service

Fivium are industry leaders in innovation, creative design and post discovery application prototyping. Using proven agile approaches, under-pinned by GDS’s Digital Service Standard, we efficiently and iteratively translate discovery findings into full or partial working applications that explore new approaches, enable assumptions to be tested whilst solving whole user problems.

Features

• Users’ needs, constraints, policies and improvement opportunities research and analysis
• Post discovery analysis, ideation and concept generation
• Scope analysis of partial or whole user journeys
• Legislation, contract and policy constraint planning
• Rapid prototype development
• Proven and Digital Service Standard complaint agile approach
• Efficient use of frameworks and design patterns
• Business case development
• Scalable service, software and solutions architectures
• User testing and analysis

Benefits

• Efficient and effective solution development
• Success outcomes driven through user centred designed and development
• Highly experienced multi-disciplinary teams ensure delivery of best fit solutions
• Unparalleled record in innovation and prototyping
• Cost effective and creative approach to solving complex user problems
• GDS Digital Service Standard compliant
• Highly experienced in working with large complex Government bodies
• Unrivalled insight into the technology industry and trends

£550 to £1,320 a unit a day

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at enquiries@fivium.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

568651291029489

Contact

Anthony Ashton
0844 7365211
enquiries@fivium.co.uk

Planning

• Planning service: Yes
• How the planning service works: Fivium will work with buyers to analyse the customer requirements and determine the best fit solution. We will work within customer constraints and budget to achieve best value for money when implementing cloud architectures. We will look at the current solution and processes in place and determine both a transition plan for the cloud service and the requirements for a future service.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Fivium provide bespoke training solutions for our applications and work with customers to implement training plans as fits the user need.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Fivium will analyse the customer requirements and work towards implementing the cloud service in line with the user needs. Where this includes migration we will plan and transition with the customer and have technical specialists available to perform data migration exercises as required.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Fivium provide bespoke quality assurance and testing services for the applications in question, including automatic testing and performance testing where appropriate.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security incident management
  • Security audit services

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
• How the support service works: Fivium provide a service desk and email and phone support lines between 8am and 6:30pm Monday to Friday excluding UK bank holidays. The service desk implements ITIL best practices and has technical specialists available to resolve issues that are raised.

Service scope

• Service constraints: Fivium price this service as SFIA day rate based and thus no contraints exist at outset, however constraints may emerge in discussions with the customer as to how the solution should be implemented.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: SLAs are agreed with customers depending on the level of they support required
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Yes, at an extra cost
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: WCAG 2.1 AA or EN 301 549
• Web chat accessibility testing: None
• Support levels: Fivium provide a service desk 8am to 6:30pm Monday to Friday excluding UK bank holidays. We provide a single support service level aligned with ITIL best practices. Where necessary, technical experts are available to deal with calls and help resolve issues.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: British Assessment Bureau
• ISO/IEC 27001 accreditation date: 08 September 2023
• What the ISO/IEC 27001 doesn’t cover: Please contact Fivium Ltd for further information on exact scope
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  Equal opportunity

  Equal opportunity

  As a company proud to be an equal opportunity employer, we proactively identify and tackle inequality in employment across our business. Consequently, Fivium has previously published its gender pay gap data on its website (see https://www.fivium.co.uk/about-us/news/fivium-staff-paid-performance-not-gender) and will continue to do so annually. We are also committed to making our business and our services as accessible to all as possible. Therefore, we have invested in a range of accessibility tools that available to anyone who needs them and train our developers to ensure the services they develop meet the highest accessibility standards possible.

Pricing

• Price: £550 to £1,320 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at enquiries@fivium.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.