Emrys Technology

API connectors and interface engines

Service includes Integration management using APIs or some existing Enterprise Integration Tools like: Mulesoft or IBM APP Connect.
With more than 20 years of experience in Integration field we can perform customized integration solution or manage and maintain existing ones

Features

• Implementation of custom APIs
• API management
• Pre-built Connectors
• Versioning and Dependency Management
• Support and Maintenance
• Workflow Automation

Benefits

• Efficiency
• Improved Productivity
• Enhanced Data Accuracy
• Scalability
• Better Customer Experience
• Insights and Analytics
• Support for Digital Transformation

£450 to £1,500 a unit a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@emrys.group. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

569456940506365

Contact

Zana S Aston
07737381358
info@emrys.group

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: Implementation or maintain existing API connectors. Development of connectors in different languages like Java, .NET, Python, Ruby ect.
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
• Service constraints: No
• System requirements:
  • System Compatibility
  • Scalability
  • Flexibility and Extensibility

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Within agreed SLA
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AAA
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: Defined with Client at agreed SLA
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Define Integration Objectives; Assess Requirement; Research Providers; Evaluate Integration Platforms; Plan together Integration Strategy; Design Integration Flows; Implement Integrations
• Service documentation: Yes
• Documentation formats:
  • HTML
  • ODF
  • PDF
• End-of-contract data extraction: All intellectual properties as well as delivered code base remains in ownership of the Client
• End-of-contract process: Defined in General T&C

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: No
• Designed for use on mobile devices: No
• Service interface: No
• User support accessibility: WCAG 2.1 AAA
• API: Yes
• What users can and can't do using the API: Service includes full API management
• API documentation: Yes
• API documentation formats:
  • Open API (also known as Swagger)
  • HTML
  • ODF
  • PDF
  • Other
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: Depending on needed level of integration it can be customized to have pre-built connectors that can be used multiple times which will allow easier maintenance of APIs

Scaling

• Independence of resources: Scalable Infrastructure; Load Balancing; Caching; Content Delivery Networks (CDNs); Horizontal Scaling

Analytics

• Service usage metrics: Yes
• Metrics types: Availability Metrics:; Uptime: The percentage of time a service is available and operational over a specific period.; Downtime: The amount of time a service is unavailable or not functioning as expected.; Performance Metrics:; Response Time: The time taken for the service to respond to user requests or actions.; Throughput: The rate at which the service processes and handles incoming requests or transactions.; Latency: The delay or time lag experienced by users when interacting with the service.; Reliability Metrics:; Error Rate: The frequency or percentage of errors encountered by users when using the service.
• Reporting types:
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Staff screening not performed
• Government security clearance: Up to Baseline Personnel Security Standard (BPSS)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
• User control over data storage and processing locations: Yes
• Datacentre security standards: Supplier-defined controls
• Penetration testing frequency: At least every 6 months
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest: Encryption of all physical media
• Data sanitisation process: Yes
• Data sanitisation type: Deleted data can’t be directly accessed
• Equipment disposal approach: A third-party destruction service

Data importing and exporting

• Data export approach: User Interface (UI) Options: Provide users with options within the user interface to export data. This could include buttons, dropdown menus, or links that initiate the export process.; Select Data to Export: Allow users to select the specific data they want to export. This might involve checkboxes, filters, or search functionality to narrow down the dataset.; Export Formats: Offer users a choice of export formats based on their preferences and requirements. Common export formats include CSV (Comma-Separated Values), Excel spreadsheets, JSON (JavaScript Object Notation), XML (eXtensible Markup Language), PDF (Portable Document Format), or custom formats specific to the service.
• Data export formats:
  • CSV
  • ODF
  • Other
• Other data export formats:
  • JSON
  • XML
• Data import formats:
  • CSV
  • ODF
  • Other
• Other data import formats:
  • JSON
  • XML

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)

Availability and resilience

• Guaranteed availability: Defined with Client but possible 24x7, with response time 2 hours and resolution time 4 hours for Critical issues
• Approach to resilience: Available on request
• Outage reporting: Defined with Client, no limitations

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Limited access network (for example PSN)
  • Dedicated link (for example VPN)
  • Username or password
• Access restrictions in management interfaces and support channels: Role-Based Access Control (RBAC); Multi-Factor Authentication (MFA); Privileged Access Management (PAM)
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • 2-factor authentication
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users receive audit information on a regular basis
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: No
• Security governance certified: No
• Security governance approach: Defined with Client
• Information security policies and processes: Defined with Client

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Supplier defined controls
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Defined with Client
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Continuous Monitoring; Incident Detection; Event Correlation and Analysis; Threat Hunting; Incident Response
• Incident management type: Supplier-defined controls
• Incident management approach: Defined by SLA

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Wellbeing

  Fighting climate change

  By promoting data-driven decision-making and resource optimization, these integrations contribute to fighting climate change by enabling organizations to reduce their carbon footprint and adopt more sustainable practices.; At Emrys, we are dedicated to minimizing our environmental footprint. We strive to reduce waste by reusing and recycling products whenever possible; use energy and water efficiently; cut vehicle emissions by promoting sustainable transportation and limiting travel to meetings unless they provide significant value; offer guidance and keep our team informed on best practices for environmental stewardship; and ensure full compliance with environmental laws. All team members at Emrys are encouraged to print only when necessary, utilize print preview and double-sided printing to decrease paper consumption; recycle empty cans, bottles, glass, and cardboard in designated bins available throughout our offices; dispose of food waste in the kitchen caddies; choose recycled paper products and eco-friendly hygiene products when available. Whenever feasible, use public transport, walk, cycle, or carpool to and from meetings. Prefer video conferencing to avoid travel altogether. Efficiently manage the use of energy resources such as water, lighting, and heating. Ensure that electrical appliances, air conditioning, and lights are turned off or set to power-saving mode when not in use, particularly when leaving the building. Manage heating thoughtfully: open windows before turning to air conditioning and close them before heating; promptly report any water leaks or dripping faucets.

  Wellbeing

  At Emrys, we offer flexible start and finish times, part-time working options for the majority of roles, mentoring support, work station assessments, and remote working opportunities, all tailored to agreements with employees. We also maintain absence processes that identify staff members who may require additional support and encourage open discussions about mental health. This proactive approach helps us provide necessary assistance and aims to prevent the escalation of mental health concerns.

Pricing

• Price: £450 to £1,500 a unit a day
• Discount for educational organisations: No
• Free trial available: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@emrys.group. Tell them what format you need. It will help if you say what assistive technology you use.