OMETIS LIMITED

Qlik Talend Cloud

Qlik Talend Cloud accelerates the discovery and availability of analytics-ready data by automating real-time data streaming, refinement, cataloging and publishing. It enables DataOps and drives agility in the analytics process through automated data pipelines (ETL/ELT) that stream from transactional systems, warehouses, or data lakes to create actionable data on-demand.

Features

• Log-based change data capture (CDC) for real-time and batch integration
• Broad connectivity across cloud, SaaS, enterprise, and legacy systems
• Automated ETL, ELT, and streaming data pipeline orchestration
• Cloud-native replication to warehouses, lakes, and lakehouses
• Embedded data quality checks within integration workflows
• Centralised metadata, lineage, and impact analysis
• Automated Apache Iceberg table management and compaction
• Secure data masking and policy-driven data protection
• Governed data product creation and reuse
• Integration pipelines designed for analytics and AI workloads

Benefits

• Integration pipelines designed for analytics and AI workloads
• Reduced complexity across diverse enterprise data environments
• Reliable, analytics-ready data delivered consistently at scale
• Lower operational risk through automated validation and controls
• Optimised lakehouse performance without manual engineering effort
• Flexibility to adopt open, cloud-agnostic data architectures
• Improved compliance through embedded security and data protection
• Faster onboarding of new data sources and use cases
• Strong foundation for advanced analytics and AI initiatives
• Lower long-term costs through standardised, automated integration

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@ometis.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

570216903738801

Contact

Ometis
0330 363 9900
info@ometis.co.uk

About your service

• Service categories:

  Application Development and Deployment

  Data management

  Database management systems

  • Data Lake Management Systems

  Database administration and development

  • Database Replication
  • Data Modelling
  • Database Development and Optimization

  Data integration and intelligence

  • Data Ingestion and Transformation Software
  • Dynamic Data Movement Software
  • Data Quality Software
  • Composite Data Framework Software
  • Master Data Intelligence Software
  • Metadata Management Software
• Multi cloud support: Yes

Service scope

• Software add-on or extension: No
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Hybrid cloud
• Service constraints: None
• System requirements: Supported browser - Edge/Chrome/Firefox/Safari

User support

• Email or online ticketing support: Yes
• Support response times: Ometis responds to customer questions according to the priority of the issue. Critical issues receive a response within one hour, high‑priority issues within two hours, medium‑priority issues within four hours, and low‑priority enquiries within eight hours. All response times apply during standard support hours, which run Monday to Friday, 9:00am to 5:30pm UK time.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.2 AAA
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Yes
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: WCAG 2.2 AAA
• Web chat accessibility testing: None
• Onsite support: Yes, at extra cost
• Support levels: Ometis currently delivers four structured support offerings designed to help customers effectively operate and maintain the software purchased through Ometis.; Basic Support provides foundational assistance, including bug reporting and liaison with vendors for fixes, access to vendor documentation, and general help via email or the support portal.; ; Platform Support builds on Basic Support by adding hands‑on assistance with installations, upgrades, configuration, authentication setup, connectivity checks, mobile access configuration, and administration guidance. It also includes best‑practice advice.; ; Application Support focuses on customer‑specific pipelines, integrations, automations, and analytics applications developed or adopted by Ometis. It includes alert‑driven monitoring, issue resolution within supported applications, and liaison with relevant third parties. ; ; Extended Support is a customised enhancement of the other levels, tailored to business‑critical needs. It may include extended hours, prioritised handling, additional alerting mechanisms, custom response targets, or bundled consulting, development, and training services.
• Support available to third parties: Yes
• AI chatbot: No

Onboarding and offboarding

• Getting started: When a new tenant is created there is a built in training environment to get people started.; Ometis also offers on site and virtual training as an addition
• Service documentation: Yes
• Documentation formats: HTML
• End-of-contract data extraction: Not applicable. No data (beyond metadata & logs) is stored by the solution.
• End-of-contract process: The contract includes use of a private SaaS tenant for the duration of the contract. At the end of the term the customer can renew the agreement or stop using the service. If the service is terminated data will still reside on the customer's platform as no customer data is stored within the solution. However on termination all data replication tasks will stop. Offboarding is an easy process since no data is stored within the Qlik product so the customer simply stops using the software.
• Documentation accessibility standard: None or don’t know
• How the documentation is accessible: In-product learning materials and guides and help site.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
• Application to install: No
• Designed for use on mobile devices: No
• Service interface: No
• User support accessibility: None or don’t know
• API: Yes
• What users can and can't do using the API: There are many APIs and libraries for using them detailed at https://qlik.dev/. For on-prem A REST and .NET API is available for control of the Integration Server via the Qlik Enterprise Management Product. Full documentation can be provided on request.
• API documentation: Yes
• API documentation formats: HTML
• API sandbox or test environment: No
• Customisation available: Yes
• Description of customisation: Each installation is configured to the users requirement. Users normally purchase training to become familiar with the product and a few days professional services to help get started. Guidance on best practice is also imparted. Once trained the user interface allows the user to configure and customise tasks as required.; Users can configure source and target data repositories and what selection of data is required to be replicated. Filters can be applied to restrict the data being replicated. A comprehensive range of transformations can be applied to manipulate the data in transit.

Scaling

• Independence of resources: Qlik Cloud is designed upon a microservices architecture deployed via a Kubernetes orchestration layer. This architecture allows for the automatic elastic scaling of the back end infrastructure to meet demand.; If a customer deploys on-premises then there are ways to architect the deployment to scale well.

Analytics

• Service usage metrics: Yes
• Metrics types: The user interface provides metrics on throughput of data including, but not limited to: Number of tables and rows replicated, volume data, latency and changes.
• Reporting types:
  • API access
  • Real-time dashboards
• Resource tagging: Yes
• FOCUS resource tagging: No

Resellers

• Supplier type: Reseller providing extra support
• Organisation whose services are being resold: Qlik

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
• User control over data storage and processing locations: Yes
• Datacentre security standards: Supplier-defined controls
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest: Encryption of all physical media
• Data sanitisation process: No
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

• Data export approach: While no data is stored in the Qlik Data Integration applications, it is possible to export metadata such as replication tasks and data modelling projects. e.g. to move across environments from (DEV to PROD)
• Data export formats:
  • CSV
  • Other
• Other data export formats:
  • TXT
  • LOG
• Data import formats:
  • CSV
  • Other
• Other data import formats: JSON

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: 99.9% uptime per quarter; https://www.qlik.com/us/-/media/files/legal/license-agreements/additional-terms/service-level-agreement.pdf
• Approach to resilience: Qlik uses a microservices architecture deployed in AWS which leverages a Kubernetes orchestration layer to scale on demand and self heal to maintain service.; Additionally every Qlik Cloud region has a backup AWS region.
• Outage reporting: Via a public dashboard and email alerts https://status.qlikcloud.com/

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
• Access restrictions in management interfaces and support channels: Qlik employs a role based access control system. Only permitted individuals are able to access the management console. This is controlled by the tenant admin. Only registered operators are able to raise support tickets
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: Between 1 month and 6 months
• Access to supplier activity audit information: You control when users can access audit information
• How long supplier audit data is stored for: Between 1 month and 6 months
• How long system logs are stored for: Between 1 month and 6 months

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: A) Qlik has an Information Security Policy/Program in place, based on ISO 27001 and the concept of least privilege, that is reviewed and updated by Qlik Security when changes are required and communicated to all employees via our corporate intranet site. The policy/program applies to Qlik's internal environment and its contents are for internal use only, where the policy was last updated on September 7, 2021.; ; (b) The Qlik Security team is led by the CISO, Louis Yeck, who reports directly to the CIO and is responsible for Qlik's ISMS which is ISO 27001 certified. This team is staffed appropriately to support the size of the business and hold relevant security competencies and/or certifications in line with their job responsibilities (e.g. CISA, CISSP). This team may be contacted directly at security@qlik.com.; ; (c) The Qlik Security team conducts internal audits of key aspects of the security program to ensure compliance.
• Software Security Code of Practice: No

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Qlik utilizes an elastic microservices architecture that utilizes Docker as our container platform, Kubernetes for orchestration and AWS as our cloud provider. This cloud native architecture allows for a highly available, scalable and secure multi-tenant SaaS offering, where assets are automatically spun up and spun down on demand. Services are continuously deployed in which the latest version of the underlying operating system is updated as part of that process.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: SDLC is key to Qlik's Security Model and follows an adaptation of the Scaled Agile Framework (SAFe). Qlik takes guidance from OWASP top 10 and SANS top 20. Internal vulnerability scans conducted weekly and external penetration tests conducted annually. Qlik's security program includes automated (DAST and SAST scans) and manual (security code reviews) elements. Threat modelling is performed against new features and penetration tests executed by a dedicated team. Vulnerability Management is integral to Qlik's Security Model. Qlik's methodology and approach for vulnerabilities aligns with industry best practices. Vulnerabilities are patched based on CVSS v3.0 severity.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Qlik’s layered approach to security includes, but is not limited to, the following:; • SOC (24x7 security monitoring); • Web Application Firewall (SaaS environments/tenants); • Network IDS (SaaS environments/network); • Threat/Vulnerability Monitoring (SaaS host/containers); • System changes & service/infrastructure availability monitoring (ongoing); • Qlik has deployed a security tool throughout the production environment that is used to monitor the underlying operating system supplied by AWS (hosting and backup service provider) for compliance with Qlik-defined security hardening and configuration baselines.; ; Regarding security events, Qlik has a SOC with 24x7 security monitoring in place.
• Incident management type: Supplier-defined controls
• Incident management approach: Qlik has an Incident Response policy/plan in place, including but not limited to a SOC/MSSP, with defined roles, responsibilities and escalation points. This applies to Qlik’s internal environment only and are for internal use only. The Policy was reviewed on May 24, 2021 and is communicated to all employees. The IR plan is tested annually.; ; Qlik will notify customers without undue delay (within 72 hours) of any incidents affecting customer data. Qlik abides by all reporting requirements (if any) in our agreement(s) with customers. Qlik also complies with all applicable reporting/notification laws.; ; Qlik Security may be contacted directly at: security@qlik.com.
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: 30-day free trial of the full version of Qlik Talend Cloud.
• Link to free trial: https://www.qlik.com/us/trial/partner/qlik-talend-cloud?utm_campaign=trial&utm_medium=partner&utm_source=partnerreferral&utm_team=pmr&utm_content=QTCTrial&utm_partner_id=0013z00002hp1OnAAI&hsCtaAttrib=341189658828

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 2.5%
• Between £500,001 and £1,000,000: 5%
• Between £1,000,001 and £2,500,000: 7.5%
• Between £2,500,001 and £5,000,000: 10%
• Over £5,000,001: 12.5%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: The Standards Institution of Israel
• ISO/IEC 27001 accreditation date: Sunday 1 December 2024
• What the ISO/IEC 27001 doesn’t cover: Anything outside of IT Operations Department Related to:; Development of Data Analytics & Integration software, SaaS and professional services.
• ISO 28000:2022 certification: No
• ISO 9001 certification: No
• Quality management systems (QMS): No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: 1aa345fd-4c3d-47df-9eac-814690492a08
• Cyber essentials plus: Yes
• Please provide your Cyber Essentials Plus Certificate Number: Aa0d1f48-38ad-4262-9f94-8d9cb9f70df9
• Other security certifications: Yes
• Any other security certifications:
  • FedRAMP
  • GovRAMP
  • HITRUST
  • IRAP
  • ISO27017 & 27018
  • SOC-1, 2 & 3
  • TX-RAMP
  • VPAT
  • CASA
  • HIPAA

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Plans for positive actions with community groups.

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Collection of the views and expertise of disabled people and their representative organisations on successfully supporting disabled employees or applicants
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of issues relating to entering the contract workforce
    • Content of the outreach activity is designed to suit the target cohort

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@ometis.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.