DATASUMI LTD

AI-Driven Waste Management Optimization

Are you seeking a waste management optimisation solution designed explicitly for your UK public sector organisation? You can look no further than Datasumi. Our AI-enhanced service aims to assist you in managing waste efficiently and maximising recycling rates.

Features

• Tailored waste management optimization for public sector organizations.
• AI-powered service with predictive models for accurate waste generation forecasting.
• Generative AI expertise to maximize recycling rates.
• User-friendly interface for easy data input and analysis.
• Real-time monitoring of waste generation patterns and landfill capacities.
• Automated alerts for potential waste management issues.
• Data-driven recommendations for waste reduction strategies.
• Secure cloud-based storage for confidential waste data.
• Comprehensive reporting capabilities for stakeholder communication.
• Ongoing support and maintenance for continuous service improvement.

Benefits

• Improved waste management efficiency and cost savings.
• Increased recycling rates and reduced landfill use.
• Enhanced data-driven decision making for waste reduction strategies.
• Streamlined reporting processes for stakeholder communication.
• Proactive identification and resolution of potential waste management issues.
• Compliance with UK waste management regulations and standards.
• Protection of confidential waste data through secure cloud-based storage.
• Continuous service improvement through ongoing support and maintenance.
• Increased public sector organization reputation for responsible waste management.
• Reduced environmental impact through effective waste management and recycling.

£575 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at accounts@datasumi.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

571177635491651

Contact

Datasumi Team
+442045770319
accounts@datasumi.com

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: Datasumi's waste management optimisation service is not an extension to any specific software but a standalone AI-powered solution designed for public sector organisations in the UK.
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
• Service constraints: 1. Data Quality: The effectiveness of the AI service relies on accurate and comprehensive student data. Incomplete or inconsistent data may limit its ability to provide personalized recommendations.; 2. Compatibility: While the service strives to be compatible with various educational software platforms, some limitations might arise when integrating.; 3. Technical Expertise: Users may need a certain level of technical proficiency to implement and manage the AI service effectively. ; 4. Planned Maintenance: Regular maintenance and updates are necessary to ensure optimal performance, which might cause temporary disruptions in service availability.
• System requirements:
  • AWS
  • Azure
  • GCP

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: Datasumi typically responds to questions within 1 to 16 hours based on individual SLAs and OLAs, with weekend response times ranging from 1 to 2 hours for critical issues. Response times may vary depending on the support level agreed upon, with additional support available for specific needs and budgets.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AA or EN 301 549
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Web chat
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: WCAG 2.1 AA or EN 301 549
• Web chat accessibility testing: Datasumi has conducted web chat accessibility testing with assistive technologies, ensuring compatibility with screen readers and assistive devices. We focus on improving usability for users with disabilities through features like hidden labels, Aria-live regions, and sound cues to enhance the web chat experience[5]. Testing involved using various assistive technologies to replicate user experiences and ensure optimal accessibility.
• Onsite support: Yes, at extra cost
• Support levels: Datasumi offers three support levels: Standard, Premium, and Enterprise. Standard support includes email assistance during business hours. Premium support offers 24/7 email and phone support. Enterprise support provides dedicated technical account managers and cloud support engineers for customized assistance.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Datasumi supports users in adopting their service through a variety of resources, including onsite and online training sessions, user documentation, and accessible contact channels. This multi-faceted approach allows users to choose the most suitable method for familiarizing themselves with the service, ensuring a tailored onboarding experience. Moreover, Datasumi prioritizes accessibility by meeting government requirements and considering user needs during the service's design phase, emphasizing inclusivity and user-friendliness from the start. By providing comprehensive training materials, accessible communication channels, and a focus on accessibility, Datasumi aims to streamline the onboarding process for users. This commitment to user support underscores Datasumi's dedication to empowering users to effectively leverage their service to meet their unique business objectives.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • ODF
  • PDF
• End-of-contract data extraction: At the end of the contract, users can extract their data by systematically identifying and reviewing key information within the contracts. By pinpointing essential data points such as party names, contract dates, pricing terms, deliverables, and termination conditions, users can record this information in a structured format for analysis and reporting. Utilizing dedicated contract management software can streamline this process, ensuring efficient extraction of valuable insights to support decision-making and enhance business operations. This systematic approach enables users to extract pertinent data effectively, facilitating a smooth transition at the end of the contract period.
• End-of-contract process: At the conclusion of a contract, users must ensure all contractual obligations are met, including providing proper notice as outlined in the agreement. Understanding termination procedures and fulfilling obligations are key aspects of the end-of-contract process. Users may also need to extract essential data from the contracts for future reference or record-keeping purposes.; ; In terms of pricing, the contract typically includes core services specified in the agreement. Additional costs may apply for any extra services or features beyond the agreed-upon scope. These supplementary charges could encompass customization requests, extra support services, or premium features not part of the standard package. It is vital for users to review their contract terms to discern what is encompassed within the base price and what might result in additional fees.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Datasumi's services have been designed to work seamlessly on both mobile and desktop devices, ensuring a positive user experience across platforms. They prioritize responsive design, quick loading times, and user-friendly interfaces for mobile users, considering factors like smaller screens and touch navigation. By optimizing for both mobile and desktop, Datasumi aims to cater to diverse user preferences and behaviors effectively.
• Service interface: No
• User support accessibility: WCAG 2.1 AA or EN 301 549
• API: No
• Customisation available: Yes
• Description of customisation: Datasumi's Personalized Learning Pathways service offers various customization options:; ; 1. Content Selection: Users can curate or create content that aligns with curriculum requirements, school values, and students' interests.; 2. Learning Pathway Configuration: Teachers can adjust learning pathways based on individual student needs, such as modifying content delivery pace or incorporating additional resources to support diverse learners.; 3. Integration Settings: Users can manage data sharing, permissions, and communication between Personalized Learning Pathways and other educational software services.; 4. User Interface Preferences: Customizable visual elements improve the overall user experience.; 5. Accessibility Features: The service is accessible to all learners with text-to-speech or screen reader compatibility.; 6. Custom Reports and Analytics: Educators can focus on specific performance metrics, learning styles, or student demographics for valuable insights into educational outcomes.; 7. Collaboration Settings: Users can invite colleagues to contribute resources, provide feedback, or share best practices, fostering a community of practice among educators.; 8. Parental Engagement Preferences: Educators and parents can customize communication preferences to ensure relevant information is shared in a timely and convenient manner.; 9. Data Privacy Settings: Users have control over data privacy settings, ensuring compliance with local regulations and school policies.

Scaling

• Independence of resources: Datasumi's commitment to ensuring the independence of resources involves safeguarding users from the influence of other users' demands on the service. This is accomplished through the promotion of individual autonomy, connectivity, and cost-effectiveness, all while diminishing dependency. By empowering users to effectively manage their needs and offering timely support, the service places a premium on preserving users' independence for as long as possible. Moreover, there is a focus on providing targeted support precisely when and where it is most needed, guaranteeing efficient allocation of resources. This approach underscores a collective responsibility within the team to prioritize user independence and accessibility.

Analytics

• Service usage metrics: Yes
• Metrics types: Datasumi provides in-depth service metrics via a secure online administration portal, offering detailed insights into inbound and outbound usage across chosen services and channels. Users can access data on inquiry volumes, customer journey analysis, chat durations, and transfers to live agents. These comprehensive metrics empower users to analyze performance, optimize processes, and enhance customer interactions effectively. By leveraging this data, users can make informed decisions, track key performance indicators, and implement data-driven improvements to elevate service delivery and overall customer satisfaction levels.
• Reporting types:
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Baseline Personnel Security Standard (BPSS)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: Yes
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: At least every 6 months
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest:
  • Physical access control, complying with CSA CCM v3.0
  • Physical access control, complying with SSAE-16 / ISAE 3402
  • Physical access control, complying with another standard
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
  • Other
• Other data at rest protection approach: To protect data at rest, Datasumi employs robust security measures to ensure users are shielded from the impact of other users' demands on the service. This is achieved through the promotion of individual autonomy, connectivity, and cost-effectiveness while reducing dependency. By empowering users to effectively manage their needs and providing timely support, the service prioritizes maintaining users' independence for as long as possible. Furthermore, Datasumi focuses on delivering targeted support precisely when and where it is most needed, ensuring resources are allocated efficiently. This approach meets government accessibility standards.
• Data sanitisation process: Yes
• Data sanitisation type:
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
• Equipment disposal approach: In-house destruction process

Data importing and exporting

• Data export approach: Users can export their data from Datasumi's services by having all customer data collected exported to them in their preferred format, ensuring GDPR compliance. Additionally, when necessary or feasible, customer data can be directly loaded into client electronic forms for convenient integration. The export process supports various formats such as CSV, XML, and JSON, providing flexibility in managing the extracted data efficiently. This streamlined approach enables users to retrieve their data seamlessly for analysis or storage purposes, enhancing the overall user experience and ensuring compliance with data protection regulations.
• Data export formats:
  • CSV
  • ODF
  • Other
• Data import formats:
  • CSV
  • ODF
  • Other
• Other data import formats:
  • XML
  • JSON

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

• Guaranteed availability: Datasumi does not offer a specific availability guarantee through a service level agreement (SLA). However, the service prioritizes resilience by leveraging cutting-edge cloud services from reputable providers such as AWS, Azure, and GCP. In the event of an outage, users are advised to consult the outage reporting standards of the respective cloud provider. While there is no formal SLA for availability, the reliance on cloud services underscores a commitment to maintaining high uptime and reliability. Should users encounter downtime exceeding acceptable levels, they can depend on the robust infrastructure provided by these cloud service providers to ensure continued service delivery. This approach emphasizes the importance of leveraging reliable cloud technologies to uphold service availability and minimize disruptions for users.
• Approach to resilience: Datasumi enhances its resilience by utilizing cutting-edge cloud services from industry leaders such as AWS, Azure, and GCP. These cloud providers offer advanced infrastructure and redundancy features that bolster service availability and data security. The datacenter setup is designed with redundancy, backup power supplies, and disaster recovery mechanisms to ensure operational continuity. While specific details about the datacenter setup are available upon request, the reliance on top-tier cloud service providers highlights Datasumi's dedication to maintaining a resilient infrastructure capable of withstanding potential disruptions. By leveraging the expertise and resources of AWS, Azure, and GCP, Datasumi reinforces its commitment to providing a reliable and secure service environment for its users.
• Outage reporting: Datasumi reports outages through various channels to keep users informed and ensure transparency. While there is no public dashboard or API for outage reporting, users receive email alerts in the event of service disruptions. These email notifications provide timely updates on the status of the service and any ongoing outages, allowing users to stay informed about the situation. By utilizing email alerts, Datasumi ensures that users are promptly notified of any issues affecting service availability, enabling them to take necessary actions or adjustments as needed.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
• Access restrictions in management interfaces and support channels: Microsoft account id and password or AWS IAM
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: Less than 1 month
• How long system logs are stored for: User-defined

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: Yes
• Any other security certifications:
  • AWS cloud platform PCI Certification
  • Azure cloud platform PCI Certification

Security governance

• Named board-level person responsible for service security: No
• Security governance certified: No
• Security governance approach: Datasumi's security governance strategy aligns with cloud security best practices, focusing on effective security management in the cloud environment. Security responsibilities are outsourced to leading cloud providers like AWS, Azure, and GCP, benefiting from their advanced resilience measures. By implementing Identity and Access Management (IAM) for single sign-on, security is enhanced through delegated access control. While specific details on outage reporting methods are not publicly disclosed, users can rely on the cloud provider's standards for outage notifications. This approach ensures robust security governance, meeting regulatory requirements, and safeguarding data effectively within the cloud infrastructure.
• Information security policies and processes: Datasumi adheres to a stringent information security framework that aligns with industry-leading cloud security practices. By leveraging the security policies and procedures of renowned cloud providers like AWS, Azure, and GCP, the service ensures a robust approach to information security. While the specific reporting structure and policy enforcement details are not publicly disclosed, users can request insights into the implementation and monitoring of security policies. Through the outsourcing of security responsibilities to trusted cloud providers and adherence to established security frameworks, Datasumi upholds a secure environment that prioritizes data protection and compliance with regulatory standards. This strategic alignment with cloud provider security policies underscores Datasumi's commitment to maintaining a high level of information security and safeguarding user data within the cloud infrastructure.

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Datasumi employs meticulous configuration and change management processes to uphold service reliability and security. Components are tracked throughout their lifecycle using version control systems and configuration tools for precise monitoring. Changes undergo thorough security impact assessments, including risk evaluations and testing procedures, to identify and mitigate potential vulnerabilities. This proactive approach ensures that changes are implemented securely, maintaining service integrity and safeguarding against security threats. By adhering to stringent practices, Datasumi provides a stable and secure environment for its users.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Datasumi's vulnerability management process involves continuous assessment of threats to its services through risk evaluations and security testing. Patches are swiftly deployed post-assessment to mitigate potential security impacts. Information on threats is sourced from reputable entities like MITRE Corporation and the National Vulnerability Database (NVD). By adopting a structured approach and leveraging insights from trusted sources, Datasumi proactively addresses security vulnerabilities, ensuring the protection of its services against potential threats.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Datasumi's protective monitoring processes swiftly identify potential compromises through continuous system log monitoring and anomaly detection. Upon detection, the service responds promptly by initiating incident response procedures, isolating affected systems, and conducting forensic analysis. Incident response prioritizes severity levels, with critical incidents receiving immediate attention. Datasumi aims for swift incident response, following predefined escalation procedures and mitigation strategies to contain and remediate compromises efficiently. By proactively addressing security incidents, Datasumi ensures timely detection and resolution to safeguard its services and data against potential threats.
• Incident management type: Supplier-defined controls
• Incident management approach: Datasumi maintains structured incident management processes to address security events efficiently. Pre-defined procedures for common events ensure a consistent and streamlined response. Users can report incidents through designated channels like a support portal, email, or hotline for prompt attention. Following incident resolution, Datasumi provides detailed incident reports outlining the event's nature, impact assessment, resolution actions, and preventive measures for future mitigation. These reports are shared with stakeholders to promote transparency and enhance security practices continually.

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  In combating climate change, Datasumi can elevate its G-Cloud service provision by embracing sustainability initiatives and bolstering environmental resilience. Taking cues from Google Cloud's ambitious targets of operating solely on renewable energy and aiming for 24/7 carbon-free energy by 2030, Datasumi can set similar benchmarks to curtail its carbon footprint and champion sustainable practices across its operations. By harnessing technology to bolster sustainability endeavors and democratizing earth-centric data for informed decision-making, Datasumi can empower organizations to make data-informed choices that bolster climate resilience. Moreover, aligning with social value themes centered on responsible consumption and production, as delineated in the Social Value Model, can underscore Datasumi's dedication to environmental stewardship and sustainability within its service offerings.; ; By integrating these strategies into its G-Cloud services, Datasumi not only actively contributes to the global battle against climate change but also fosters a more sustainable future. Through a concerted focus on renewable energy adoption, carbon footprint reduction, and promoting eco-conscious practices, Datasumi can position itself as a leader in environmentally responsible service provision. By aligning with sustainability goals and leveraging technology for positive environmental impact, Datasumi can play a pivotal role in advancing climate action and fostering a greener, more sustainable digital landscape.

  Tackling economic inequality

  In addressing economic inequality through its G-Cloud service provision, Datasumi can focus on initiatives that promote equal access to economic opportunities, support small and medium-sized enterprises (SMEs), and foster diversity within the supply chain. By aligning with social value themes that aim to reduce economic disparities, Datasumi can contribute to creating a more inclusive and equitable business environment. Drawing inspiration from the Social Value Model's emphasis on creating new businesses, jobs, and skills, Datasumi can implement programs that facilitate entrepreneurship, job creation, and skills development for underrepresented groups. Additionally, by supporting educational attainment relevant to contracts, providing training schemes to address skills gaps, and promoting sector-related skills growth, Datasumi can help bridge the economic divide and empower individuals from diverse backgrounds.; ; Furthermore, by structuring supply chain selection processes to ensure fairness and diversity, encouraging innovation and disruptive technologies, and promoting collaboration throughout the supply chain, Datasumi can actively contribute to reducing economic inequality. Embracing scalable methods for modernizing delivery, supporting apprenticeships and industry placements, and fostering a fair and responsible approach to working with supply chain partners can further enhance economic inclusivity within its service provision. By adopting these strategies and aligning with initiatives that prioritize economic equality, Datasumi can play a pivotal role in fostering a more level playing field for businesses of all sizes and backgrounds within the G-Cloud ecosystem.

  Equal opportunity

  In the context of equal opportunity, Datasumi enhances its G-Cloud service provision by focusing on promoting diversity, inclusion, and equitable access to opportunities. By aligning with social value themes that prioritize equal opportunities, Datasumi can contribute to fostering a more inclusive and fair society. Drawing inspiration from the Social Value Model's emphasis on supporting local communities in managing and recovering from the impact of COVID-19, Datasumi can implement initiatives that facilitate employment opportunities, re-training programs, and workforce diversity. Additionally, by actively engaging in activities that promote equal access to resources, education, and employment opportunities, Datasumi can demonstrate its commitment to social responsibility and equitable practices within its service provision. Through a concerted effort to prioritize equal opportunity initiatives, Datasumi can play a significant role in advancing social equity and inclusivity within the G-Cloud ecosystem.

  Wellbeing

  In addressing employee wellbeing, Datasumi can elevate its G-Cloud service provision by prioritizing initiatives that promote mental health, work-life balance, and overall employee wellness. By aligning with social value themes that emphasize wellbeing, Datasumi can contribute to creating a supportive and healthy work environment for its employees and clients. Drawing inspiration from leading companies that prioritize employee wellbeing, such as Microsoft's focus on mental health support and flexible work arrangements, Datasumi can implement similar programs to enhance the overall wellbeing of its workforce. By fostering a culture of mindfulness, resilience, and work-life balance, Datasumi can empower its employees to thrive both professionally and personally.; ; Furthermore, by incorporating features in its G-Cloud services that prioritize user experience, accessibility, and data privacy, Datasumi can contribute to the overall wellbeing of its clients. Ensuring that services are user-friendly, secure, and aligned with best practices in data protection can enhance the mental and emotional wellbeing of users who rely on these technologies for their daily operations. Additionally, by promoting digital wellness practices and providing resources for managing screen time and technology usage, Datasumi can support clients in maintaining a healthy relationship with technology.; ; By integrating these wellbeing-focused initiatives into its G-Cloud services and organizational culture, Datasumi can foster a holistic approach to wellbeing that benefits both its employees and clients. Prioritizing mental health support, work-life balance, user experience, and data privacy can create a positive impact on overall wellbeing within the workplace and the digital ecosystem at large.

Pricing

• Price: £575 a unit a day
• Discount for educational organisations: Yes
• Free trial available: No

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at accounts@datasumi.com. Tell them what format you need. It will help if you say what assistive technology you use.