Resulting Ltd

FusionGraph

FusionGraph is a cloud based solution to enable SAP customers to build a roadmap and business case to move from ECC to S/4 HANA.

Designed for Architects, SAP consultants and business leaders as a knowledge repository.

Features

• SAP S/4 HANA Business Case Generation
• SAP S/4 HANA Roadmap and Solution Design
• SAP S/4 HANA Education, Training and Knowledge
• SAP ECC Roadmapping
• ERP and Enterprise IT Roadmapping
• ERP Business Process Optimisation
• Complete organisational Evergreen As-Is
• Enterprise Architecture

Benefits

• Accelerate Business Case for SAP S/4 HANA
• Improve knowledge of SAP S/4 HANA
• Visualisation of SAP Roadmap
• Visualisation of SAP Business Processes
• Simplify Enterprise Architecture Modelling
• Visible Evergreen organisational As-is
• Improved knowledge sharing across business
• Increased understanding of the organisational architecture

£3,600 an instance a month

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Hello@resulting-it.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

574847903763001

Contact

Robbert Willemse
+44 1925 906 662
Hello@resulting-it.com

Service scope

• Software add-on or extension: No
• Cloud deployment model: Public cloud
• Service constraints: No Constraints
• System requirements: Conventional Web Browser

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: 1 business day
• User can manage status and priority of support tickets: No
• Phone support: No
• Web chat support: Web chat
• Web chat support availability: 9 to 5 (UK time), 7 days a week
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: Available via our online support portal
• Web chat accessibility testing: Based on standard webchat technology.
• Onsite support: Onsite support
• Support levels: Online Knowledge Base; 24x5 on a reasonable endeavours basis
• Support available to third parties: No

Onboarding and offboarding

• Getting started: There is a structured 5-6 week onboarding process including configuration, training and data load.
• Service documentation: Yes
• Documentation formats: HTML
• End-of-contract data extraction: Via the API
• End-of-contract process: Training, onboarding and user setup are included.; ; Enhanced onboarding (complex data loads, process modelling and non-standard functionality) is extra.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: No
• Designed for use on mobile devices: No
• Service interface: No
• User support accessibility: WCAG 2.1 AA or EN 301 549
• API: Yes
• What users can and can't do using the API: It is an open API which requires specific API calls to be enabled based on customer need. This is an additional cost service.
• API documentation: No
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: The Organisation's Master Data (organisational context, departments, applications, processes, entities etc. can be modelled).; ; Saved Searches are also available.; ; Super Users (Admin) can customise.

Scaling

• Independence of resources: The solution runs on AWS on a DevOps enabled infrastructure.

Analytics

• Service usage metrics: No

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: None

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
• User control over data storage and processing locations: No
• Datacentre security standards: Supplier-defined controls
• Penetration testing frequency: Less than once a year
• Penetration testing approach: In-house
• Protecting data at rest: Scale, obfuscating techniques, or data storage sharding
• Data sanitisation process: No
• Equipment disposal approach: In-house destruction process

Data importing and exporting

• Data export approach: API or via Excel / CSV
• Data export formats: CSV
• Data import formats: CSV

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: 98.5%
• Approach to resilience: AWS architecture
• Outage reporting: Email

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • 2-factor authentication
  • Username or password
• Access restrictions in management interfaces and support channels: Users are individually licensed and allocated by a customer admin user.
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • 2-factor authentication
  • Username or password

Audit information for users

• Access to user activity audit information: Users contact the support team to get audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: No audit information available
• How long system logs are stored for: Between 1 month and 6 months

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: CSA CCM version 3.0
• Information security policies and processes: User Creation and Licensing is controlled by the end user.

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: 3 Tier architecture with GIT based change management and documented in-app release management
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Patches are deployed within 48 hours of a detected venerability
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: API Logs; Incidents are actioned within 48 hours
• Incident management type: Supplier-defined controls
• Incident management approach: Ticketing tool

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  FusionGraph allows organisations to understand what their current architectural system landscape is. This will highlight the many different systems that might not be required, are due for an upgrade to more efficient runtime environments, or can be consolidated to a greener solution provider. This has a direct impact on the reduction of energy consumption by the organisation.; ; Resulting is a Carbon Positive organisation - we are also on the path of B-Corp certification. We consider the Planet and People before Profits.

  Covid-19 recovery

  FusionGraph enables organisations to share the knowledge of the organisational architecture with people around the business. This allows people to work remotely, without relying on people's availability. It reduces the risk of knowledge leaving the business that is a key driver for the business. ; ; Resulting supported the COVID-19 recovery effort by providing technology and materials to a local school that supported the development of PPE (oxygen masks) based on 3D printing designs from Italy. The school provided over 500 units to the NHS, and we funded them to make 1,000 more. The impact of this was that patients were kept out of ventilation, as they could wear oxygen masks instead.

  Equal opportunity

  Resulting promotes Women and young people in technology. We are taking students from a local college to gain work experience. ; ; We support the Women in ERP (WERP) podcast ; ; We have signed up to the Armed Forces Covenant ; ; Every Employee has 2 volunteering days to support initiatives that benefit from this.

  Wellbeing

  FusionGraph reduces the mental stress on the workforce, as the information is made available in an engaging and visible way. The Organisation can use it to assess the impact of change in a number of clicks - which reduces the stress and increases project success. ; ; Resulting as an organisation has recharge days to allow our staff to recuperate and recharge to maintain their well being.

Pricing

• Price: £3,600 an instance a month
• Discount for educational organisations: Yes
• Free trial available: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Hello@resulting-it.com. Tell them what format you need. It will help if you say what assistive technology you use.