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Proventeq Limited

Cognitive Search & Content Insights Service

Our Search and analytics service powered by AI will help you to extract knowledge and insights tapped in your unstructured content and data. Our solution uses AI technologies like machine learning and natural language processing with search and analytics to find information quickly and relevant to transform your business processes

Features

  • In-depth Discovery and Analysis of source, with PowerBI reports
  • Pre-migration checks to identify and mitigate potential issues
  • Review Metadata, Taxonomy, Structure and Security permissions
  • Identify Metadata, Taxonomy and Security permission gaps
  • Versatile, rules-based engine for detailed content analytics
  • Service packages to suit your requirements
  • Advanced Content Analytics including AI/ML term identification within content
  • Automated linking between document & content using NLP
  • Knowledge mining to extract structured data from unstructured content

Benefits

  • Best practices for compliance and retention
  • Discover a wide variety of source systems
  • Maximum ROI as a result of pre-migration checks
  • Reduce Risk through item and version level audit
  • Reduction of migration costs
  • Reduce storage costs by identifying/filtering redundant data
  • Prompt support and expert consultancy for best practices
  • Option of hassle free end-to-end migration service
  • Help to restructure existing Taxonomy models supported by AI models
  • Improved Digital workplace collaboration and knowledge management

Pricing

£605 to £1,375 a unit a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Bids@proventeq.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

5 7 4 8 5 1 8 9 0 7 3 2 0 5 6

Contact

Proventeq Limited Sarah Churchard
Telephone: 0118 907 9296
Email: Bids@proventeq.com

Planning

Planning service
Yes
How the planning service works
Pre migration discovery on the source platform to gain in depth analysis to understand and Enterprise DARK data to gain actionable insights to help define the cloud migration strategy.
Cognitive search and content analytics service powered by AI/ML techniques extract structured content unstructured content landscape to build knowledge mining solutions.
Planning service works with specific services
Yes
Hosting or software services the planning service works with
  • Microsoft 365 (SPO, Teams, OneDrive)
  • Bentley Projectwise
  • Oracle Cloud
  • Hyland Alfresco
  • M-Files
  • Liferay
  • Box
  • Azure Files, Azure Blob
  • Azure AI Search
  • Amazon S3

Training

Training service provided
Yes
How the training service works
Training provided to ensure best practise is applied when running Discovery Service.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
With in depth detail on existing content this helps make informed decisions of existing Enterprise DARK data and data cleanup options on what should be migrated and identify any prerequisites.

Cognitive search and content analytics service powered by AI/ML techniques extract structured content unstructured content landscape to build knowledge mining solutions. Ability to extract structured terms from OCR data to build actionable information maps to transform business processes.
Setup or migration service is for specific cloud services
Yes
List of supported services
  • Microsoft 365 (SPO, Teams, OneDrive)
  • Bentley Projectwise
  • Oracle Cloud
  • Hyland Alfresco
  • M-Files
  • Liferay
  • Box
  • Azure Files, Azure Blob
  • Azure AI Search
  • Amazon S3

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
No

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
Support available for Proventeq Discovery

Service scope

Service constraints
None

User support

Email or online ticketing support
Email or online ticketing
Support response times
Support response times
Standard support is available 9 AM to 5:30 PM on week days.
Severity 1 - Response time within 4 working hours.
Severity 2 - Response time within 8 working hours.
Severity 3 - Response time within 16 working hours.
Severity 4 - Response time within 24 working hours.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Support response times
Standard support is available 9 AM to 5:30 PM on week days.
Severity 1 - Response time within 4 working hours.
Severity 2 - Response time within 8 working hours.
Severity 3 - Response time within 16 working hours.
Severity 4 - Response time within 24 working hours.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
DNV Business Assurance
ISO/IEC 27001 accreditation date
26/03/2022
What the ISO/IEC 27001 doesn’t cover
N/A
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

As a company we are using a hybrid work approach where we minimize our office overheads for heating and lighting etc., this also means travel to the office is limited, where applicable. We are limiting our onsite customer visits where possible and deploying best-in class Digital Workplace productivity tools to deliver our work. This approach enables us to reduce our carbon footprint from excessive commuting to work and customer sites.

Covid-19 recovery

As we have progressed through the Covid-19 pandemic, we have followed all Government guidelines. We have deployed new ways of working, continuing a remote working model, so that we can deliver customer projects whilst working remotely. We have provided support and guidance to our employees, including allowing sufficient time to recover from Covid to help support their physical and mental wellbeing. We have also deployed best digital workplace tooling to enable the remote working and sustainable travel solutions.

Tackling economic inequality

As a growing SME we are creating new job opportunities, at various skillset levels. With our Hybrid working model, we are opening up access to talent across greater areas of the country as we are now not so dependent on close-to-office location. We regularly undertake a skills gap analysis to see what resource we require. We are ISO27001 UK certified to ensure IT Security is managed effectively. Our products for customers provide greater efficiencies in the use of data within larger government services and private organisations.

Equal opportunity

We are an equal opportunities company. We recruit for knowledge and skills and allow flexibility due to our Hybrid working model. This enables us to have a diversified workforce. We demonstrate respect to each other and ensure a fairness of approach in our recruitment and selection processes and in all interactions with employees and clients. We have a constant learning culture to enable individuals to enhance their personal skillsets.

Wellbeing

We encourage employees to take regular breaks for their wellbeing. We have introduced measures to enhance employee mental health such as organizing virtual coffee break sessions; undertaking regular pulse surveys and Senior Management having regular ‘check in’ sessions with employees. We have adopted a variety of digital tools to measure and support employee wellbeing. Our products/systems provide efficiencies that enable customers to provide greater support to their employees/users, (e.g. through ensuring more efficient and informed public services).

Pricing

Price
£605 to £1,375 a unit a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Bids@proventeq.com. Tell them what format you need. It will help if you say what assistive technology you use.