Cognitive Search & Content Insights Service
Our Search and analytics service powered by AI will help you to extract knowledge and insights tapped in your unstructured content and data. Our solution uses AI technologies like machine learning and natural language processing with search and analytics to find information quickly and relevant to transform your business processes
Features
- In-depth Discovery and Analysis of source, with PowerBI reports
- Pre-migration checks to identify and mitigate potential issues
- Review Metadata, Taxonomy, Structure and Security permissions
- Identify Metadata, Taxonomy and Security permission gaps
- Versatile, rules-based engine for detailed content analytics
- Service packages to suit your requirements
- Advanced Content Analytics including AI/ML term identification within content
- Automated linking between document & content using NLP
- Knowledge mining to extract structured data from unstructured content
Benefits
- Best practices for compliance and retention
- Discover a wide variety of source systems
- Maximum ROI as a result of pre-migration checks
- Reduce Risk through item and version level audit
- Reduction of migration costs
- Reduce storage costs by identifying/filtering redundant data
- Prompt support and expert consultancy for best practices
- Option of hassle free end-to-end migration service
- Help to restructure existing Taxonomy models supported by AI models
- Improved Digital workplace collaboration and knowledge management
Pricing
£605 to £1,375 a unit a day
- Education pricing available
Service documents
Request an accessible format
Framework
G-Cloud 14
Service ID
5 7 4 8 5 1 8 9 0 7 3 2 0 5 6
Contact
Proventeq Limited
Sarah Churchard
Telephone: 0118 907 9296
Email: Bids@proventeq.com
Planning
- Planning service
- Yes
- How the planning service works
-
Pre migration discovery on the source platform to gain in depth analysis to understand and Enterprise DARK data to gain actionable insights to help define the cloud migration strategy.
Cognitive search and content analytics service powered by AI/ML techniques extract structured content unstructured content landscape to build knowledge mining solutions. - Planning service works with specific services
- Yes
- Hosting or software services the planning service works with
-
- Microsoft 365 (SPO, Teams, OneDrive)
- Bentley Projectwise
- Oracle Cloud
- Hyland Alfresco
- M-Files
- Liferay
- Box
- Azure Files, Azure Blob
- Azure AI Search
- Amazon S3
Training
- Training service provided
- Yes
- How the training service works
- Training provided to ensure best practise is applied when running Discovery Service.
- Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
-
With in depth detail on existing content this helps make informed decisions of existing Enterprise DARK data and data cleanup options on what should be migrated and identify any prerequisites.
Cognitive search and content analytics service powered by AI/ML techniques extract structured content unstructured content landscape to build knowledge mining solutions. Ability to extract structured terms from OCR data to build actionable information maps to transform business processes. - Setup or migration service is for specific cloud services
- Yes
- List of supported services
-
- Microsoft 365 (SPO, Teams, OneDrive)
- Bentley Projectwise
- Oracle Cloud
- Hyland Alfresco
- M-Files
- Liferay
- Box
- Azure Files, Azure Blob
- Azure AI Search
- Amazon S3
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
- Support available for Proventeq Discovery
Service scope
- Service constraints
- None
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
-
Support response times
Standard support is available 9 AM to 5:30 PM on week days.
Severity 1 - Response time within 4 working hours.
Severity 2 - Response time within 8 working hours.
Severity 3 - Response time within 16 working hours.
Severity 4 - Response time within 24 working hours. - User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- None or don’t know
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
-
Support response times
Standard support is available 9 AM to 5:30 PM on week days.
Severity 1 - Response time within 4 working hours.
Severity 2 - Response time within 8 working hours.
Severity 3 - Response time within 16 working hours.
Severity 4 - Response time within 24 working hours.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- DNV Business Assurance
- ISO/IEC 27001 accreditation date
- 26/03/2022
- What the ISO/IEC 27001 doesn’t cover
- N/A
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
As a company we are using a hybrid work approach where we minimize our office overheads for heating and lighting etc., this also means travel to the office is limited, where applicable. We are limiting our onsite customer visits where possible and deploying best-in class Digital Workplace productivity tools to deliver our work. This approach enables us to reduce our carbon footprint from excessive commuting to work and customer sites.Covid-19 recovery
As we have progressed through the Covid-19 pandemic, we have followed all Government guidelines. We have deployed new ways of working, continuing a remote working model, so that we can deliver customer projects whilst working remotely. We have provided support and guidance to our employees, including allowing sufficient time to recover from Covid to help support their physical and mental wellbeing. We have also deployed best digital workplace tooling to enable the remote working and sustainable travel solutions.Tackling economic inequality
As a growing SME we are creating new job opportunities, at various skillset levels. With our Hybrid working model, we are opening up access to talent across greater areas of the country as we are now not so dependent on close-to-office location. We regularly undertake a skills gap analysis to see what resource we require. We are ISO27001 UK certified to ensure IT Security is managed effectively. Our products for customers provide greater efficiencies in the use of data within larger government services and private organisations.Equal opportunity
We are an equal opportunities company. We recruit for knowledge and skills and allow flexibility due to our Hybrid working model. This enables us to have a diversified workforce. We demonstrate respect to each other and ensure a fairness of approach in our recruitment and selection processes and in all interactions with employees and clients. We have a constant learning culture to enable individuals to enhance their personal skillsets.Wellbeing
We encourage employees to take regular breaks for their wellbeing. We have introduced measures to enhance employee mental health such as organizing virtual coffee break sessions; undertaking regular pulse surveys and Senior Management having regular ‘check in’ sessions with employees. We have adopted a variety of digital tools to measure and support employee wellbeing. Our products/systems provide efficiencies that enable customers to provide greater support to their employees/users, (e.g. through ensuring more efficient and informed public services).
Pricing
- Price
- £605 to £1,375 a unit a day
- Discount for educational organisations
- Yes