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CW Systems Integration Limited

DeviceGuard UEM Managed Service

CWSI is your Device Management and Security & Compliance Partner. For 15+ years we have helped businesses embrace technology change safely. Combining deep Unified Endpoint Management expertise with practical experience. As a Premium partner of leading UEM platform providers, we are easy to work with and build relationships that last.

Features

  • Professional Services, Managed Service, Consulting, Design & Implementation
  • Deep expertise across leading UEM platforms
  • Frictionless device setup and user experience
  • Consistent Security for every device, everywhere
  • Continuous updates and automated patching
  • Full lifecycle management, policy enforcement and threat detection
  • Secure Onboarding for any OS or ownership model
  • Industry Aligned configurations (CIS, NCSC)
  • Ongoing optimisation and UX performance tracking

Benefits

  • Every endpoint protected while delivering great user experience
  • Centralised control over every device type
  • Improve employee productivity with frictionless access
  • Maintain compliance with security baselines
  • Access deep expertise without the in-house over heads

Pricing

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at robin.tyerman@cwsisecurity.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

5 7 5 0 2 1 1 9 0 9 2 4 8 5 8

Contact

CW Systems Integration Limited Robin Tyerman
Telephone: 07840839576
Email: robin.tyerman@cwsisecurity.com

About the service

Service categories

Cloud Support Services

Managed Cloud

Managed Public cloud

  • Managed Public SaaS/PaaS

Managed Hybrid Cloud

  • Managed Hybrid SaaS/PaaS

Service scope

Service constraints
Admin access to clients tenant to carry out change requests, proactive monitoring and improvements.

User support

Email or online ticketing support
Yes
Support response times
To fP1 & P2 Respond within 15 minutes P3 Respond within 30 minutes P4 Respond within 60 minutes.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
Yes
Web chat support availability
9 to 5 (UK time), 7 days a week
Web chat support accessibility standard
None or don’t know
How the web chat support is accessible
Currently WCA 2.1AA. Our platform vendor Atlassian is actively working towards WCA 2.2AA
Web chat accessibility testing
Testing completed by Atlassian
Support levels
Assurance Support provides simple break fix support with the addition of 8 hours per annum Experts on Demand for advice, problem solving and minor PS tasks. Retained Expertise is pre-packaged block of professional services time that can be easily consumed and used across all areas of our expertise during a 12 month period. Managed Service contracts provide a complete proactive service, providing break-fix support, platform management, change requests and 16 hours of experts on demand. Services can be provided during Standard Business Hours, Extended Business Hours and 24x7x365. All managed service customers are allocated a Service Assurance Manager and a Technical Account Manager.
AI chatbot
No

Supplier type

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
Samsung, Ivanti, Omnissa, Microsoft, Jamf, Apple.

Staff security

Staff security clearance
Other security clearance
Government security clearance
Security Clearance (SC)

Pricing

Discount for educational organisations
No

Architecture roles

Business architect
Role level UK Rate Offshore Rate
Trainee business architect £1,350.00 £1,350.00
Associate business architect £1,350.00 £1,350.00
Business architect £1,350.00 £1,350.00
Lead business architect £1,575.00 £1,575.00
Data architect
Role level UK Rate Offshore Rate
Data architect £1,350.00 £1,350.00
Senior data architect £1,575.00 £1,575.00
Chief data architect £1,750.00 £1,750.00
Enterprise architect
Role level UK Rate Offshore Rate
Enterprise architect £1,350.00 £1,350.00
Senior enterprise architect £1,575.00 £1,575.00
Lead enterprise architect £1,575.00 £1,575.00
Principal enterprise architect £1,575.00 £1,575.00
Network architect
Role level UK Rate Offshore Rate
Associate network architect £1,150.00 £1,150.00
Network architect £1,150.00 £1,150.00
Lead network architect £1,350.00 £1,350.00
Security architect
Role level UK Rate Offshore Rate
Security architect £1,350.00 £1,350.00
Lead security architect £1,575.00 £1,575.00
Principal security architect £1,575.00 £1,575.00
Solution architect
Role level UK Rate Offshore Rate
Associate solution architect £1,350.00 £1,350.00
Solution architect £1,350.00 £1,350.00
Senior solution architect £1,575.00 £1,575.00
Lead solution architect £1,575.00 £1,575.00
Principal solution architect £1,575.00 £1,575.00
Technical architect
Role level UK Rate Offshore Rate
Associate technical architect £1,150.00 £1,150.00
Technical architect £1,150.00 £1,150.00
Senior technical architect £1,350.00 £1,350.00
Lead technical architect £1,575.00 £1,575.00
Principal technical architect £1,575.00 £1,575.00

Cyber security roles

Cyber security audit and assurance
Role level UK Rate Offshore Rate
Lead cyber security audit and assurance £1,575.00 £1,575.00
Principal cyber security audit and assurance £1,750.00 £1,750.00
Cyber security governance and risk management
Role level UK Rate Offshore Rate
Associate cyber security governance and risk manager £1,575.00 £1,575.00
Lead cyber security governance and risk manager £1,575.00 £1,575.00
Principal cyber security governance and risk manager £1,750.00 £1,750.00
Cyber security vulnerability management
Role level UK Rate Offshore Rate
Associate cyber security vulnerability management £1,350.00 £1,350.00
Lead cyber security vulnerability management £1,350.00 £1,350.00
Principal cyber security vulnerability management £1,575.00 £1,575.00
Cyber security testing
Role level UK Rate Offshore Rate
Associate cyber security testing £1,150.00 £1,150.00
Lead cyber security penetration testing £1,150.00 £1,150.00
Principal cyber security testing £1,350.00 £1,350.00
Cyber security secure design
Role level UK Rate Offshore Rate
Associate cyber security secure systems architecture and design £1,350.00 £1,350.00
Lead cyber security secure systems architecture and design £1,350.00 £1,350.00
Principal cyber security secure systems architecture and design £1,575.00 £1,575.00

Standards and certifications

ISO/IEC 27001 certification
Yes
ISO/IEC 27001 accredited by
BSI
ISO/IEC 27001 accreditation date
Thursday 25 April 2019
What the ISO/IEC 27001 doesn’t cover
Nothing
ISO 28000:2022 certification
No
ISO 9001 certification
No
Quality management systems (QMS)
Yes
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber Essentials Alternative
None of the criteria
Cyber essentials plus
Yes
Cyber Essentials Plus Certificate Number
E643ad5f-ba03-4c75-a554-5a44532480e6
Other security certifications
Yes
Any other security certifications
Cybersecurity Made in Europe (CSME)

Social value

Mission: Kick start economic growth

To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

  • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
  • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
  • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
  • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment

Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

  • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
  • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
  • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering

Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

  • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
Mission: Make Britain a clean energy superpower

To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

  • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
  • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
Mission: Break down barriers to opportunity

By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

Policy Outcome 6: Employment and training: For those who face barriers to employment

  • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
Mission: Build an NHS fit for the future

That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

  • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
  • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at robin.tyerman@cwsisecurity.com. Tell them what format you need. It will help if you say what assistive technology you use.